Technical Customer Support Jobs in Michigan
Technical Customer Support jobs in Michigan are open across Grand Rapids, Ann Arbor, and Detroit and other Michigan metros, with employers like Applied Innovation, Conexess, and Bell and Howell hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 55+ Technical Customer Support jobs
INTRODUCTION
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
TASKS AND QUALIFICATIONS:
What You Will do in This Role:
- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provides troubleshooting expertise to Dematic's customers.
- Travel between 20-30% to different customer locations which may include weekends and overtime.
What We are Looking For:
- Bachelor's Degree
- 2+ years' experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus
INTRODUCTION
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.
We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
TASKS AND QUALIFICATIONS:
What You Will do in This Role:
- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provides troubleshooting expertise to Dematic's customers.
- Travel between 20-30% to different customer locations which may include weekends and overtime.
What We are Looking For:
- Bachelor's Degree
- 2+ years' experience in a related field providing Customer Service Support
- Experience with Allen Bradley Logix PLC controls platforms
- Experience with controls hardware troubleshooting
- Siemens and Modicon PLC experience a plus
See All 55 Technical Customer Support Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find JobsTechnical Customer Support Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Technical Customer Support Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
- Applied Innovation5
- Conexess3
- Bell and Howell2
- Computech Corporation2
- Dematic2
Top Industries Hiring
- Technology & Software13
- Consulting & Professional Services8
- Manufacturing7
- Automotive6
- Education3
What Michigan Employers Look For
The qualifications that appear most often in technical customer support jobs across Michigan.
- Proficiency with ticketing systems such as Zendesk, Jira, or Salesforce Service Cloud
- Hands-on experience troubleshooting software, hardware, or network connectivity issues
- Strong written and verbal communication skills for technical and non-technical audiences
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or equivalent technical certification preferred or required
- Experience with remote desktop tools and screen-sharing software for customer-facing support
Technical Customer Support Jobs in Michigan: Frequently Asked Questions
How many technical customer support jobs are there in Michigan?
There are 55+ technical customer support openings in Michigan on Migrate Mate as of June 2026, with the most roles in Grand Rapids, Ann Arbor, and Detroit. New positions post regularly as employers across Michigan hire.
Which Michigan cities have the most technical customer support jobs?
Grand Rapids, Ann Arbor, and Detroit have the most technical customer support openings in Michigan right now, with additional roles spread across smaller metros statewide.
Which companies hire technical customer supports in Michigan?
Employers hiring technical customer supports in Michigan include Applied Innovation, Conexess, and Bell and Howell, based on current listings on Migrate Mate as of June 2026.
Are there remote technical customer support jobs in Michigan?
Yes. About 9% of technical customer support openings tied to Michigan are remote or hybrid as of June 2026. The rest are on-site roles based in Michigan metros.
How do I apply for technical customer support jobs in Michigan?
You can apply to technical customer support jobs in Michigan directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Michigan location, then apply to each one that fits.
See All 55 Technical Customer Support Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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