Technical Customer Support Jobs in California
Technical Customer Support jobs in California are in strong demand, with active hiring concentrated in the software and SaaS, cloud infrastructure, and consumer electronics sectors at levels from entry-level tier-one agents through senior and team-lead roles. The largest hiring metros are San Francisco, Los Angeles, and San Diego, where companies like Salesforce, Apple, and ServiceNow have established California presences and ongoing support staffing needs. The most sought-after specialties include SaaS platform support, API and developer tooling support, and enterprise hardware troubleshooting. Find a role that fits below and apply directly.
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Showing 5 of 395+ Technical Customer Support jobs
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide on-site technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Hands-on experience with hardware setup, installation, and calibration
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with deployment and automation tools such as Terraform and Helm
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $75,000 - $90,000.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide on-site technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Hands-on experience with hardware setup, installation, and calibration
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with deployment and automation tools such as Terraform and Helm
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $75,000 - $90,000.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
See All 395+ Technical Customer Support Jobs in California
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Find JobsTechnical Customer Support Jobs by City in California
Where California roles are concentrated, by current openings.
Technical Customer Support Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Safeway13
- Super Micro Computer10
- Google8
- Vivint7
- Verkada6
Top Industries Hiring
- Technology & Software136
- Electronics & Hardware65
- Manufacturing45
- Consulting & Professional Services18
- Retail17
What California Employers Look For
The qualifications that appear most often in technical customer support jobs across California.
- Proven ability to troubleshoot software, hardware, or SaaS platform issues independently
- Experience with ticketing systems such as Zendesk, Jira, or Salesforce Service Cloud
- Strong written and verbal communication skills for technical and non-technical audiences
- Familiarity with APIs, developer tools, or command-line interfaces for relevant roles
- Associate or bachelor's degree in information technology, computer science, or a related field
- Ability to work cross-functionally with engineering and product teams to resolve escalations
Technical Customer Support Jobs in California: Frequently Asked Questions
How do you become a technical customer support in California?
Technical customer support roles in California do not require a state-issued license, but employers consistently expect either an associate or bachelor's degree in information technology, computer science, or a related field, or demonstrated hands-on experience with the relevant technology. Many California tech companies also value vendor certifications such as CompTIA A+, Google IT Support, or platform-specific credentials from Salesforce or AWS as proof of technical competency before hiring.
Which companies hire technical customer supports in California?
Employers hiring technical customer supports in California right now include Safeway, Super Micro Computer, and Google, based on current listings on Migrate Mate as of June 2026. California's deep concentration of SaaS, cloud, and consumer electronics companies means openings appear continuously across both large enterprise employers and growth-stage technology firms headquartered throughout the state.
Which California cities have the most technical customer support jobs?
The cities with the most technical customer support openings in California are San Francisco, San Jose, and Los Angeles. This distribution follows the concentration of technology company headquarters and regional offices, with the San Francisco Bay Area and Los Angeles metro anchoring the largest share of SaaS, cloud, and enterprise software employers that drive consistent support staffing needs.
Are there remote technical customer support jobs in California?
Yes, and more than most fields. Technical customer support is well suited to remote work because the role relies on software tools, ticketing systems, and digital communication rather than physical presence. About 23% of technical customer support openings tied to California are remote or hybrid as of June 2026, with fully remote positions most common for SaaS platform support and developer tooling roles.
How can I get hired as a technical customer support in California with little or no experience?
The most realistic entry path is applying to tier-one or associate support roles at California-based SaaS and cloud companies, which routinely hire candidates without prior support experience if they hold a Google IT Support Professional Certificate or a CompTIA A+ credential. Large California employers including Salesforce and ServiceNow run structured associate support programs for new graduates. Lateral moves from QA testing, IT help desk, or customer success coordinator roles are also common entry points that hiring managers recognize.
Where can I find and apply to technical customer support jobs in California?
You can find and apply to technical customer support jobs in California on Migrate Mate, which lists current California openings across software, cloud, and consumer technology employers. Find the roles that fit your background and apply directly to the ones that match.
See All 395+ Technical Customer Support Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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