Customer Success Jobs in California
Customer Success jobs in California are among the most active in the country, with strong demand from SaaS companies, enterprise software firms, and technology platforms concentrated in the San Francisco Bay Area, Los Angeles, and San Diego. Employers with deep roots in California include Salesforce, Zendesk, and Adobe, all of which maintain large customer success teams across the state. The most sought-after specializations are enterprise account management, onboarding and implementation, and renewals, with roles at every level from entry-level associate to director of customer success. Find a role that fits below and apply directly.
Find Customer Success JobsOverview
Showing 5 of 3,205+ Customer Success jobs
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Principal Customer Success Manager - Strategic (6Sense Insights, Inc.; San Francisco, CA): Develop, execute, and maintain strategic account plans and Quarterly Business Review (QBR) based on market data and research to drive business value and return on investment (ROI). Forecast, identify risk, and maintain a strong customer renewal rate and growth rate in partnership with the Account Executive team. Work closely with customer and internal teams to maintain visibility into product performance and customer feedback. Communicate and manage risk, and proactively help resolve issues promptly while minimizing customer churn. Work closely with global enterprise customers to understand their business goals and objectives and ensure 6Sense is being adopted into their teams’ daily workflow, generating positive ROI, and growing lifetime customer value for 6Sense. Become an expert on the 6Sense predictive engine, including implementation, how use cases of 6Sense connect to top business goals and requirements, and areas to expand use cases. Partner with a 6Sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. Advocate for customers’ product feature priorities internally within 6Sense and align with the product team around driving product roadmaps. 30% domestic travel to customer sites is required on an as needed basis for customer meetings or events. Telecommuting permitted from within the U.S.
Minimum requirements: Bachelor’s degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.
Must have experience with the following:
- developing strategies on assigned accounts to fully leverage technology solutions
- high-touch Strategic or Enterprise Customer Success
- working with global enterprise and customers with multiple stakeholders
- managing success programs as the key advisor to global as well as regional customer organizations
- advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI)
- working closely with B2B demand gen, marketing operations, sales operations, and analytics teams
- negotiating renewals and identifying and driving upsell opportunities
- leading projects from conception to closure, and leveraging and influencing internal resources to get things done
- marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media
Salary: $159,328 – $229,571 per year
Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self-care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com.
Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Principal Customer Success Manager - Strategic (6Sense Insights, Inc.; San Francisco, CA): Develop, execute, and maintain strategic account plans and Quarterly Business Review (QBR) based on market data and research to drive business value and return on investment (ROI). Forecast, identify risk, and maintain a strong customer renewal rate and growth rate in partnership with the Account Executive team. Work closely with customer and internal teams to maintain visibility into product performance and customer feedback. Communicate and manage risk, and proactively help resolve issues promptly while minimizing customer churn. Work closely with global enterprise customers to understand their business goals and objectives and ensure 6Sense is being adopted into their teams’ daily workflow, generating positive ROI, and growing lifetime customer value for 6Sense. Become an expert on the 6Sense predictive engine, including implementation, how use cases of 6Sense connect to top business goals and requirements, and areas to expand use cases. Partner with a 6Sense technical CSM and Program Managers to manage customer onboarding, product rollout and training. Advocate for customers’ product feature priorities internally within 6Sense and align with the product team around driving product roadmaps. 30% domestic travel to customer sites is required on an as needed basis for customer meetings or events. Telecommuting permitted from within the U.S.
Minimum requirements: Bachelor’s degree or foreign equivalent in Global Marketing, Marketing, or related field, plus five (5) years of experience as a Customer Success Manager, Account Manager, Consultant, or related occupation.
Must have experience with the following:
- developing strategies on assigned accounts to fully leverage technology solutions
- high-touch Strategic or Enterprise Customer Success
- working with global enterprise and customers with multiple stakeholders
- managing success programs as the key advisor to global as well as regional customer organizations
- advising customers including CxOs on how to best use and adopt SaaS platform for faster Return on Investment (ROI)
- working closely with B2B demand gen, marketing operations, sales operations, and analytics teams
- negotiating renewals and identifying and driving upsell opportunities
- leading projects from conception to closure, and leveraging and influencing internal resources to get things done
- marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media
Salary: $159,328 – $229,571 per year
Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self-care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.
Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.
We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com.
See All 3,205+ Customer Success Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Customer Success JobsCustomer Success Jobs by City in California
Where California roles are concentrated, by current openings.
Customer Success Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- TikTok94
- JPMorganChase70
- Google58
- Adobe55
- Intuit52
Top Industries Hiring
- Technology & Software1,366
- Consulting & Professional Services204
- Banking & Financial Services186
- Electronics & Hardware185
- Biotechnology & Pharmaceuticals112
What California Employers Look For
The qualifications that appear most often in customer success jobs across California.
- Two or more years of experience in a customer success or account management role
- Demonstrated ability to manage a portfolio of accounts and drive retention
- Proficiency with CRM platforms such as Salesforce or Gainsight
- Strong written and verbal communication skills for executive-level stakeholders
- Bachelor's degree in business, communications, or a related field
- Experience working with SaaS products and subscription-based business models
Customer Success Jobs in California: Frequently Asked Questions
How do you become a customer success in California?
Most customer success roles in California do not require a state-issued license, but employers consistently expect a combination of relevant work experience and demonstrated account management skills. A bachelor's degree in business, communications, or a related field is the most common baseline. In California's technology-heavy market, familiarity with SaaS platforms and tools like Salesforce or Gainsight is frequently listed as a minimum requirement rather than a bonus.
How much do customer successes make in California?
Customer successes in California earn a median of about $49,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,110 for the lowest 10% to over $75,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire customer successs in California?
Employers hiring customer successs in California right now include TikTok, JPMorganChase, and Google, based on current listings on Migrate Mate as of June 2026. California's concentration of SaaS headquarters and enterprise software companies means hiring is especially consistent across the Bay Area and Los Angeles tech corridors.
Which California cities have the most customer success jobs?
San Francisco, Los Angeles, and San Jose have the most customer success openings in California. The Bay Area dominates because of its density of SaaS and enterprise software headquarters, while Los Angeles draws hiring from media technology and e-commerce platforms, and San Diego contributes through its growing biotech software and cybersecurity sectors.
Are there remote customer success jobs in California?
Yes, and more than most fields. About 28% of customer success openings tied to California are remote or hybrid as of June 2026, reflecting how naturally the role translates to digital communication and cloud-based tooling. Onboarding-heavy and enterprise-tier roles are the most likely to offer fully remote arrangements.
How can I get hired as a customer success in California with little or no experience?
The most realistic entry path is moving laterally from a support or sales development role at a California SaaS company, where you already understand the product and the customer base. Companies like Salesforce and Zendesk run structured associate and onboarding programs aimed at candidates without direct customer success experience. A Gainsight or HubSpot certification strengthens an application, and targeting smaller Bay Area or Los Angeles startups for an associate customer success manager title is a proven way to build the required portfolio.
Where can I find and apply to customer success jobs in California?
You can find and apply to customer success jobs in California on Migrate Mate, which lists current openings from employers actively hiring across the state. Find roles that fit your experience and apply directly without creating a profile or signing up.
See All 3,205+ Customer Success Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find Customer Success Jobs