Customer Success Jobs in Georgia
Customer Success jobs in Georgia are concentrated in technology, financial services, and B2B SaaS, with the state ranking among the most active markets in the Southeast for this role at every level from entry-level associate to VP of Customer Success. Atlanta drives the majority of hiring, with Alpharetta and Savannah adding meaningful volume, and employers like NCR Voyix, Fiserv, and Salesforce maintain substantial Georgia operations that generate consistent openings. The most in-demand specialties are enterprise onboarding, technical account management, and SaaS renewal and expansion. Find a role that fits below and apply directly.
Find Customer Success JobsOverview
Showing 5 of 67+ Customer Success jobs
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Job Description
DUTIES & RESPONSIBILITIES:
- Develop and maintain strong client relationship throughout the customer lifecycle
- Basic knowledge of platform system and tools
- Provide best practices to clients
- Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly
- Lessons learned are identified and shared with the relevant teams
- Engage with customer to promote software adoption and onboarding strategies
- Provides renewal sales quotations and responds to requests for proposals
- Manage book of business
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Experience:
o Requires 0 to 2 years of related experience
o Requires a bachelor’s degree
o Must have excellent analytical and problem solving skills
o Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Computer/Technical:
o Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
o Demonstrate ability to learn and understand basic office software applications
o Salesforce experience is a plus
Other Skills :
o Excellent verbal and written communication, organization and follow up skills
o Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
o Ability to work effectively within a fast-paced, deadline-driven environment
o Strong client focus with exceptional collaborative and influencing skills
WORKING CONDITIONS:
1. Normal office environment
2. Extending viewing of computer screens
3. Some overnight travel required
ESSENTIAL FUNCTIONS:
- Frequently sits at a computer terminal and desk
- Frequently walks to other areas within or outside of the department to distribute or gather information
- Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending
- Stooping, crouching while filing; occasional reaching, twisting, turning
- Frequent handling of files, pencils, and paper; frequent keyboarding, writing, and other duties requiring fingering
- Continuous hearing
- Use of near/midrange/far vision and speaking to disseminate information
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com .
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
See All 67 Customer Success Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success JobsCustomer Success Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
- Retail
What Georgia Employers Look For
The qualifications that appear most often in customer success jobs across Georgia.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of experience in customer success, account management, or a client-facing role
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for executive-level client interaction
- Experience with customer health metrics, QBR preparation, and renewal forecasting
Customer Success Jobs in Georgia: Frequently Asked Questions
How do you become a customer success in Georgia?
Most customer success roles in Georgia do not require a state-issued license. Employers typically look for a bachelor's degree in business, communications, or a related field, combined with experience in account management, sales, or technical support. Earning a vendor-neutral certification such as the SuccessHACKER CSM certification or completing a customer success training program strengthens your candidacy. Large Atlanta-area tech and fintech employers are the primary hiring hubs for this career path in Georgia.
Which companies hire customer successs in Georgia?
Employers hiring customer successs in Georgia right now include Samsara, Intuit, and Stripe, based on current listings on Migrate Mate as of September 2026. Georgia's strong concentration of enterprise technology, payments, and cloud software companies in the Atlanta metro makes it one of the most active states in the Southeast for this role.
Which Georgia cities have the most customer success jobs?
Atlanta, Georgia, and Alpharetta have the most customer success openings in Georgia. Atlanta dominates because of its dense cluster of SaaS, fintech, and managed services companies headquartered or regionally based there, while Alpharetta benefits from its established technology corridor along GA-400, and Savannah draws openings from logistics, ports-adjacent software, and regional enterprise accounts.
Are there remote customer success jobs in Georgia?
Yes, and more than most fields. About 76% of customer success openings tied to Georgia are remote or hybrid as of September 2026, reflecting how well-suited the role is to distributed work. Renewal management, onboarding coordination, and digital customer success positions are the most likely to be fully remote, while enterprise and strategic accounts often require some in-person presence with key clients.
How can I get hired as a customer success in Georgia with little or no experience?
The most realistic entry path is moving laterally from a customer-facing role such as technical support, inside sales, or client services, which are abundant at Atlanta's large SaaS and fintech employers. Companies like NCR Voyix and Fiserv run structured associate programs that bring in candidates from support and sales roles. Building familiarity with Salesforce, earning a recognized customer success certification, and targeting associate or coordinator titles positions you well for your first dedicated customer success hire in Georgia.
Where can I find and apply to customer success jobs in Georgia?
You can find and apply to customer success jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, Savannah, and remote positions tied to the state. Find the roles that fit your experience and apply directly from the listings below.
See All 67 Customer Success Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success Jobs