Customer Success Jobs in Georgia
Customer Success jobs in Georgia are concentrated in technology, financial services, and B2B SaaS, with the state ranking among the most active markets in the Southeast for this role at every level from entry-level associate to VP of Customer Success. Atlanta drives the majority of hiring, with Alpharetta and Savannah adding meaningful volume, and employers like NCR Voyix, Fiserv, and Salesforce maintain substantial Georgia operations that generate consistent openings. The most in-demand specialties are enterprise onboarding, technical account management, and SaaS renewal and expansion. Find a role that fits below and apply directly.
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Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
Overview
Join Intuit as a Staff Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint, assemble the right team, and lead them from zero to fully functioning, high-performing execution.
You will be responsible for shaping strategy, architecting programs from the ground up, and organizing teams around the work so they can deliver with precision and speed. You will bring structure where there is ambiguity, create alignment across functions, and operationalize our most strategic and transformational programs that serve our global customer base.
This role requires not just strategic thinking, but a deep commitment to craft: ensuring that every process, meeting cadence, and deliverable is designed for maximum clarity, momentum, and results. You will work directly with senior leadership and executives on a regular basis, managing up and down effectively, presenting program updates and recommendations that inspire confidence, and securing buy-in and trust quickly across all levels of the organization.
Responsibilities
- Architect from the Ground Up: Design, structure, and launch multi-org programs from inception to execution, ensuring every piece of the work is owned, sequenced, and connected to our GBSG strategic objectives.
- Organize and Mobilize: Build the right team for the work, instill operational discipline, and establish clear roles, accountability, and workflows that keep everyone aligned and moving fast.
- Execute Flawlessly: Drive execution with precision, using metrics, principles, and risk mitigation strategies to ensure the work stays on track and delivers measurable business outcomes for our global customers.
- Strategic Storytelling and Influence: Tie GBSG business unit, portfolio, and program strategies together into a cohesive narrative. Use influence and data to drive alignment and buy-in at all levels.
- Partner with Senior Leadership: Engage regularly with executives to align on priorities, present progress and recommendations, and gain their trust and sponsorship quickly.
- Prioritize with Rigor: Identify the highest-impact initiatives, manage trade-offs, and escalate key decisions with clear recommendations and rationale.
- Communicate for Impact: Deliver crisp, relevant updates to diverse audiences: from front-line managers to senior executives, ensuring clarity on strategy, execution status, and next steps.
- Resolve and Adapt: Anticipate challenges, navigate competing interests, and adjust course quickly while keeping teams motivated and focused.
Qualifications
- 7+ years of experience leading complex, cross-functional SaaS programs with a proven ability to build and scale new initiatives from scratch.
- Track record of starting in ambiguity and creating clarity: designing programs, teams, and processes that deliver high-quality outcomes fast.
- Strong operational craft: expertise in program design, governance models, decision frameworks, and execution tracking.
- Skilled at using data to facilitate tough conversations, align leaders, and communicate risks, outcomes, and recommendations with confidence.
- Demonstrated ability to manage up and down effectively: build trust, secure buy-in, and present regularly to senior leadership with impact.
- Demonstrated ability to operate at both the strategic level: long-term goals and portfolio shaping, and the tactical level: quarterly performance and operational improvement.
- Highly effective communicator across multiple formats and audiences, capable of driving alignment and action through compelling narratives.
- Strong relationship-builder who can influence without authority, manage conflict gracefully, and keep momentum in complex environments.
- Passion for customer success and delivering measurable impact for global businesses and experts.
- Prior consulting experience is a bonus (especially in top tier management consulting firms)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Mountain View $158,000 - $214,000
See All 63 Customer Success Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success JobsCustomer Success Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Customer Success Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Banking & Financial Services
- Consulting & Professional Services
What Georgia Employers Look For
The qualifications that appear most often in customer success jobs across Georgia.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of experience in customer success, account management, or a client-facing role
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for executive-level client interaction
- Experience with customer health metrics, QBR preparation, and renewal forecasting
Customer Success Jobs in Georgia: Frequently Asked Questions
How do you become a customer success in Georgia?
Most customer success roles in Georgia do not require a state-issued license. Employers typically look for a bachelor's degree in business, communications, or a related field, combined with experience in account management, sales, or technical support. Earning a vendor-neutral certification such as the SuccessHACKER CSM certification or completing a customer success training program strengthens your candidacy. Large Atlanta-area tech and fintech employers are the primary hiring hubs for this career path in Georgia.
Which companies hire customer successs in Georgia?
Employers hiring customer successs in Georgia right now include Intuit, Samsara, and Zeta Global, based on current listings on Migrate Mate as of November 2026. Georgia's strong concentration of enterprise technology, payments, and cloud software companies in the Atlanta metro makes it one of the most active states in the Southeast for this role.
Which Georgia cities have the most customer success jobs?
Atlanta, Duluth, and Augusta have the most customer success openings in Georgia. Atlanta dominates because of its dense cluster of SaaS, fintech, and managed services companies headquartered or regionally based there, while Alpharetta benefits from its established technology corridor along GA-400, and Savannah draws openings from logistics, ports-adjacent software, and regional enterprise accounts.
Are there remote customer success jobs in Georgia?
Yes, and more than most fields. About 85% of customer success openings tied to Georgia are remote or hybrid as of November 2026, reflecting how well-suited the role is to distributed work. Renewal management, onboarding coordination, and digital customer success positions are the most likely to be fully remote, while enterprise and strategic accounts often require some in-person presence with key clients.
How can I get hired as a customer success in Georgia with little or no experience?
The most realistic entry path is moving laterally from a customer-facing role such as technical support, inside sales, or client services, which are abundant at Atlanta's large SaaS and fintech employers. Companies like NCR Voyix and Fiserv run structured associate programs that bring in candidates from support and sales roles. Building familiarity with Salesforce, earning a recognized customer success certification, and targeting associate or coordinator titles positions you well for your first dedicated customer success hire in Georgia.
Where can I find and apply to customer success jobs in Georgia?
You can find and apply to customer success jobs in Georgia on Migrate Mate, which lists current Georgia openings across Atlanta, Alpharetta, Savannah, and remote positions tied to the state. Find the roles that fit your experience and apply directly from the listings below.
See All 63 Customer Success Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Customer Success Jobs