Customer Service Representative Jobs in Raleigh, NC
Customer Service Representative jobs in Raleigh concentrate in the North Hills corridor, downtown Raleigh, and the Research Triangle Park edge near Cary, across telecommunications, insurance, fintech, and healthcare. Employers hiring right now include Circle K, Vets Pets, and AnswerHero. See the openings below and apply to the ones that match your experience.
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Shift Availability
Flexible (Days, Evenings, Overnights + Weekends)
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Lead Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
- Entry level employee supervision
Great if you have:
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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Find JobsCustomer Service Representative Job Market in Raleigh
Who's Hiring
- Circle K34

- Vets Pets17

- AnswerHero17

- Hajoca Corporation17

- Kelaher Insurance and Financial Services17K
Customer Service Representative Jobs in Raleigh: Frequently Asked Questions
How do I get a customer service representative job in Raleigh?
Raleigh's strongest hiring comes from its insurance carriers, large health systems, and fintech and SaaS companies clustered around North Hills and the Research Triangle Park corridor. Candidates who can demonstrate experience with CRM platforms, have a background in healthcare billing or financial services support, or hold relevant certifications stand out in this market. Applying directly to Raleigh-area employers and tailoring your resume to the sector you're targeting gives you the clearest edge.
Which companies hire customer service representatives in Raleigh?
Employers hiring customer service representatives in Raleigh right now include Circle K, Vets Pets, and AnswerHero, based on current listings on Migrate Mate as of August 2026. Raleigh's mix of large insurance groups, regional banks, health systems, and fast-growing tech companies means opportunities exist across a wide range of organization sizes and industries.
Are there remote customer service representative jobs in Raleigh?
Yes, customer service representative roles are among the more remote-friendly positions in the job market, particularly for phone, chat, and account support work that doesn't require handling physical products or in-person transactions. About 50% of customer service representative openings tied to Raleigh are remote or hybrid as of August 2026, reflecting the strong presence of insurance and SaaS employers in the area. Phone and digital support roles at Raleigh's tech and financial services companies tend to offer the most remote flexibility.
How can I get a customer service representative job in Raleigh with little or no experience?
The most realistic entry point in Raleigh is applying to high-volume customer support roles at the area's insurance carriers and health systems, which regularly hire candidates without prior experience and provide structured onboarding. Retail and contact center positions at companies in the North Hills and downtown corridors also serve as strong stepping stones. Highlighting strong written communication, comfort with digital tools, and any coursework or volunteer work involving client interaction gives entry-level candidates a concrete edge in Raleigh's competitive market.
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