Support Associate Jobs in New York
Support Associate jobs in New York are consistently in demand, with openings concentrated in financial services, healthcare systems, and retail and e-commerce operations, from entry-level positions through senior support roles. New York City, Buffalo, and Albany account for the largest share of hiring, with major employers like JPMorgan Chase, NewYork-Presbyterian, and Amazon maintaining substantial support associate workforces across the state. The most sought-after specialties include customer-facing technical support, administrative support within healthcare settings, and operations support for financial and logistics teams. Find a role that fits below and apply directly.
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Organization Overview: The GRC is dedicated to providing state-of-the-art technology, comprehensive services, technical support, and scientific consulting in the fast-evolving field of genomics. The center houses an Illumina NovaSeq 6000 sequencer, two Illumina NextSeq 500 sequencers, one Illumina MiSeq sequencer, a 10X Genomics Chromium Single Cell System, and a Life Technologies QuantStudio 12K flex realtime PCR system. The center also provides several accessory instruments for sample quantity and quality validation: Agilent Bioanalyzer, Agilent TapeStation, NanoDrop spectrophotometer, and Qubit fluorometer. For the next-generation sequencing service, the center offers full services for genomic DNA-Seq and RNA-Seq, specializing in preparation of libraries from a very small amount of starting total RNA. Users can also prepare their own libraries and use the center’s sequencing-only services. The center offers free consultations on experimental designs, library preparation options, sequencer choice, sequencing depth and coverage, and biological replicates. The center works closely with the Rockefeller Bioinformatics Resource Center for data analysis.
Overview:
The Genomics Resource Center (GRC) is seeking a Research Support Associate to join our team and contribute to a wide range of innovative genomics-based research projects across Rockefeller University.
Responsibilities:
- Performing single cell sequencing assays using 10X Genomics system
- Preparing DNA-Seq and RNA-Seq libraries
- Setting up sequencer runs
- Sample Quality check and troubleshooting
- Record keeping and inventory
- Perform related duties & responsibilities as assigned/requested
REQUIRED QUALIFICATIONS:
- Bachelor's degree in biology or a related field
- A minimum of 2 years of laboratory experience using molecular biology techniques
- Proficient with computer and versatile in laboratory instrumentation
- Strong sense of responsibility and detail-oriented
- Strong interpersonal and communication skills
PREFERRED QUALIFICATIONS:
- Experience with next-gen sequencing and/or single cell technologies preferred
The Rockefeller University is an equal opportunity employer – veterans/individuals with disabilities. Qualified applicants will receive consideration for employment without regard to characteristics protected by applicable local, state or federal law, including but not limited to disability and protected veteran status.
The salary of the finalist selected for this role will be set based on various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Compensation Range:
- Min: USD $60,000.00/Yr.
- Max: USD $70,000.00/Yr.
Organization Overview: The GRC is dedicated to providing state-of-the-art technology, comprehensive services, technical support, and scientific consulting in the fast-evolving field of genomics. The center houses an Illumina NovaSeq 6000 sequencer, two Illumina NextSeq 500 sequencers, one Illumina MiSeq sequencer, a 10X Genomics Chromium Single Cell System, and a Life Technologies QuantStudio 12K flex realtime PCR system. The center also provides several accessory instruments for sample quantity and quality validation: Agilent Bioanalyzer, Agilent TapeStation, NanoDrop spectrophotometer, and Qubit fluorometer. For the next-generation sequencing service, the center offers full services for genomic DNA-Seq and RNA-Seq, specializing in preparation of libraries from a very small amount of starting total RNA. Users can also prepare their own libraries and use the center’s sequencing-only services. The center offers free consultations on experimental designs, library preparation options, sequencer choice, sequencing depth and coverage, and biological replicates. The center works closely with the Rockefeller Bioinformatics Resource Center for data analysis.
Overview:
The Genomics Resource Center (GRC) is seeking a Research Support Associate to join our team and contribute to a wide range of innovative genomics-based research projects across Rockefeller University.
Responsibilities:
- Performing single cell sequencing assays using 10X Genomics system
- Preparing DNA-Seq and RNA-Seq libraries
- Setting up sequencer runs
- Sample Quality check and troubleshooting
- Record keeping and inventory
- Perform related duties & responsibilities as assigned/requested
REQUIRED QUALIFICATIONS:
- Bachelor's degree in biology or a related field
- A minimum of 2 years of laboratory experience using molecular biology techniques
- Proficient with computer and versatile in laboratory instrumentation
- Strong sense of responsibility and detail-oriented
- Strong interpersonal and communication skills
PREFERRED QUALIFICATIONS:
- Experience with next-gen sequencing and/or single cell technologies preferred
The Rockefeller University is an equal opportunity employer – veterans/individuals with disabilities. Qualified applicants will receive consideration for employment without regard to characteristics protected by applicable local, state or federal law, including but not limited to disability and protected veteran status.
The salary of the finalist selected for this role will be set based on various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Compensation Range:
- Min: USD $60,000.00/Yr.
- Max: USD $70,000.00/Yr.
See All 1,860+ Support Associate Jobs in New York
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Find Support Associate JobsSupport Associate Jobs by City in New York
Where New York roles are concentrated, by current openings.
Support Associate Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- State Farm65
- Trinity Health60
- NYU Langone Health39
- Nicholas H. Noyes Memorial Hospital34
- Massena Hospital32
Top Industries Hiring
- Healthcare & Medical Services474
- Retail189
- Education165
- Insurance127
- Technology & Software105
What New York Employers Look For
The qualifications that appear most often in support associate jobs across New York.
- High school diploma or associate degree required by most New York employers
- One or more years of customer service or administrative support experience preferred
- Proficiency in CRM platforms such as Salesforce or Zendesk commonly expected
- Strong written and verbal communication skills for client-facing New York roles
- Ability to work in fast-paced environments across New York's financial and healthcare sectors
- Familiarity with Microsoft Office Suite or Google Workspace tools required by most employers
Support Associate Jobs in New York: Frequently Asked Questions
How do you become a support associate in New York?
Most support associate roles in New York require a high school diploma or associate degree, though no state-issued license applies to the general role. Employers in healthcare settings may expect familiarity with HIPAA compliance training, while financial services firms often prefer candidates who have completed relevant coursework or hold a FINRA Series registration for certain support functions. Building experience through administrative or customer service roles is the most common path into the position.
Which companies hire support associates in New York?
Employers hiring support associates in New York right now include State Farm, Trinity Health, and NYU Langone Health, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, hospital networks, and large retail and logistics operations means demand for support associates is spread across a wide range of established industries throughout the state.
Which New York cities have the most support associate jobs?
New York, Rochester, and Brooklyn have the most support associate openings in New York. New York City dominates due to its dense concentration of financial services firms, healthcare systems, and corporate headquarters, while Buffalo and Albany generate steady hiring through regional hospital networks, state government agencies, and growing tech and services employers that anchor those local economies.
Are there remote support associate jobs in New York?
Yes, and they are more common than in many other fields, since much support associate work involves phone, email, and digital platforms that do not require a physical presence. About 10% of support associate openings tied to New York are remote or hybrid as of June 2026, reflecting the desk-based nature of the role. Technical support and administrative support functions see the highest share of remote availability.
How can I get hired as a support associate in New York with little or no experience?
The most realistic entry path is applying to associate or coordinator training programs run by large New York employers such as hospital systems, financial services firms, and major retailers, which regularly onboard candidates without prior experience. Lateral moves from retail associate, receptionist, or call center roles are common stepping stones recognized by New York hiring managers. Completing a customer service certification or a relevant community college course in business or healthcare administration can meaningfully strengthen an application at this stage.
Where can I find and apply to support associate jobs in New York?
You can find and apply to support associate jobs in New York on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.
See All 1,860+ Support Associate Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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