Support Associate Jobs in New York
Support Associate jobs in New York are among the most actively posted roles in the state, concentrated in financial services, healthcare, retail operations, and technology across a workforce market with openings at every level from entry-level to senior specialist. New York City, Buffalo, and Albany generate the highest volume of listings, with established employers like JPMorgan Chase, NYU Langone Health, and Macy's maintaining a consistent presence. Customer success, IT helpdesk, and operations support are the most in-demand specialties right now. Find a role that fits below and apply directly.
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Showing 5 of 118+ Support Associate jobs
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first-doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Webster Bank is looking for someone to join our team as the Internal Branch Client Support Associate. In this position, you will accurately and efficiently process all transactions in the Internal Branch for specialized customer products. Additionally, you will provide exceptional Customer Service and sales support to Internal (Commercial Teams/Financial Centers) and External clients, vendors, and other institutions.What you will do
Support the Commercial Sales Teams/Financial Center colleagues and process all Tenant Lease Security & Escrow Sub Account transactions daily by opening, closing, and making deposits and adjustments to these accounts. Ensure service requests received are handled daily and meet the departmental service level agreement (SLA).
Prepare documentation for bank checks based upon client requests received for Tenant Lease Security accounts to be mailed in a timely manner. Scan and upload processed Tenant Lease Security documentation for future document retrieval.
Provide support with processing service requests received regarding escrow transfers/opening accounts, posting sheets, transmit confirmation receipt to client, and create funds transfer via BTE files.
Ensure the collection of all documentation needed to establish Tenant Lease Security Accounts and notification to Commercial Sales Teams/Financial Center colleagues regarding Beneficial Ownership requirements.
Annually perform Administrative Fee payout to all Agents/Landlords incurred for the year via Bank Check or Credit to Operating Account on file.
Prepare BTE files to affect all tenant transactions. Process and submit tickets through Branch Capture by scanning debit/credit transaction to affect all tenant transactions.
Provide prompt customer service via email, fax and the telephone to all clients and Financial Center/Commercial Sales Team colleagues, answering questions, taking requests to make changes to accounts, processing transfers, and receiving requests for research.
Perform other job duties as needed to support the department.
Ensure compliance with all regulations, policies, and procedures.
Skills and Abilities
Customer service skills, ability, and willingness to learn and adapt to a fast-paced working environment and paying attention to detail.
Ability to process a high volume of transactions accurately and quickly.
Excellent data entry skills. Brief knowledge of basic accounting skills.
Excellent telephone and communication skills.
Experience with all Microsoft applications.
Education Qualifications
Advanced degree – Associates, Bachelors, Masters, etc
Experience Qualifications
For this position, you must have Customer Service experience.
The estimated salary range for this position is $23.00 to $24.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-JG1
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first-doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Webster Bank is looking for someone to join our team as the Internal Branch Client Support Associate. In this position, you will accurately and efficiently process all transactions in the Internal Branch for specialized customer products. Additionally, you will provide exceptional Customer Service and sales support to Internal (Commercial Teams/Financial Centers) and External clients, vendors, and other institutions.What you will do
Support the Commercial Sales Teams/Financial Center colleagues and process all Tenant Lease Security & Escrow Sub Account transactions daily by opening, closing, and making deposits and adjustments to these accounts. Ensure service requests received are handled daily and meet the departmental service level agreement (SLA).
Prepare documentation for bank checks based upon client requests received for Tenant Lease Security accounts to be mailed in a timely manner. Scan and upload processed Tenant Lease Security documentation for future document retrieval.
Provide support with processing service requests received regarding escrow transfers/opening accounts, posting sheets, transmit confirmation receipt to client, and create funds transfer via BTE files.
Ensure the collection of all documentation needed to establish Tenant Lease Security Accounts and notification to Commercial Sales Teams/Financial Center colleagues regarding Beneficial Ownership requirements.
Annually perform Administrative Fee payout to all Agents/Landlords incurred for the year via Bank Check or Credit to Operating Account on file.
Prepare BTE files to affect all tenant transactions. Process and submit tickets through Branch Capture by scanning debit/credit transaction to affect all tenant transactions.
Provide prompt customer service via email, fax and the telephone to all clients and Financial Center/Commercial Sales Team colleagues, answering questions, taking requests to make changes to accounts, processing transfers, and receiving requests for research.
Perform other job duties as needed to support the department.
Ensure compliance with all regulations, policies, and procedures.
Skills and Abilities
Customer service skills, ability, and willingness to learn and adapt to a fast-paced working environment and paying attention to detail.
Ability to process a high volume of transactions accurately and quickly.
Excellent data entry skills. Brief knowledge of basic accounting skills.
Excellent telephone and communication skills.
Experience with all Microsoft applications.
Education Qualifications
Advanced degree – Associates, Bachelors, Masters, etc
Experience Qualifications
For this position, you must have Customer Service experience.
The estimated salary range for this position is $23.00 to $24.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-JG1
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
See All 118+ Support Associate Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Support Associate JobsSupport Associate Jobs by City in New York
Where New York roles are concentrated, by current openings.
Support Associate Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Macy's19
- Coach12
- Bloomingdale's10
- Northwell Health9
- Intuit5
Top Industries Hiring
- Education
- Retail
- Banking & Financial Services
What New York Employers Look For
The qualifications that appear most often in support associate jobs across New York.
- Associate or bachelor's degree in business, communications, or a related field preferred
- One or more years of customer service or administrative support experience in New York
- Proficiency with CRM platforms, ticketing systems, or Microsoft Office Suite
- Strong written and verbal communication skills for client and team interaction
- Ability to manage multiple priorities in a fast-paced New York office environment
- Familiarity with compliance or regulatory standards relevant to your industry sector
Support Associate Jobs in New York: Frequently Asked Questions
How do you become a support associate in New York?
Most support associate roles in New York require at minimum a high school diploma or GED, though an associate or bachelor's degree significantly strengthens your candidacy, particularly in finance, healthcare, or tech. New York does not require a state license for general support associate work, but roles in healthcare settings may require a New York State-recognized credential such as a certified medical administrative assistant designation. Building experience through internships or temp placements with New York-based firms is the most common entry path.
Which companies hire support associates in New York?
Companies currently hiring support associates in New York include Macy's, Coach, and Bloomingdale's, per current listings on Migrate Mate as of August 2026. New York's concentration of financial institutions, hospital systems, and large retailers means demand stays consistent year-round across boroughs and upstate metros.
Which New York cities have the most support associate jobs?
New York, Garden City, and Brooklyn lead New York for support associate openings. New York City dominates the count due to its density of corporate headquarters, major hospital networks, and retail flagships, while Buffalo and Albany generate steady demand through regional healthcare systems, state government offices, and growing tech and logistics operations.
Are there remote support associate jobs in New York?
Yes, and they are more common than in many comparable roles. About 39% of support associate openings tied to New York are remote or hybrid as of August 2026, reflecting how much of the work centers on communication, case management, and digital tools. Roles in IT support, customer success, and back-office operations are the most likely to offer fully remote or hybrid schedules.
How can I get hired as a support associate in New York with little or no experience?
The most realistic entry path is through temp-to-hire placements or associate trainee programs at large New York employers such as major hospital systems, retail operations, or financial services firms, many of which run structured onboarding tracks for candidates without direct experience. Lateral moves from roles like receptionist, retail sales associate, or data entry clerk are common. Completing a customer service certificate through CUNY or a similar New York institution, or earning a certified administrative professional credential, gives candidates a measurable edge in competitive New York hiring pools.
Where can I find and apply to support associate jobs in New York?
You can find and apply to support associate jobs in New York on Migrate Mate, which lists current openings across New York City, Buffalo, Albany, and other markets throughout the state. Find roles that fit your experience and location, then apply directly through each listing.
See All 118+ Support Associate Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Support Associate Jobs