Support Associate Jobs in Kentucky
Support Associate jobs in Kentucky are concentrated in Louisville, Lexington, and the Northern Kentucky metro, where employers like Humana, University of Kentucky HealthCare, and Norton Healthcare maintain large support operations. Customer service support, administrative support, and IT help desk support are the most in-demand specialties, with openings at every level from entry-level coordinators to senior associates. Demand is consistent year-round, making Kentucky one of the more active markets in the region for this role. Find a role that fits below and apply directly.
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Community Support Associate (CSA)
SERVICE/S: Comprehensive Community Support Services
PRIMARY RESPONSIBILITIES: CSA will provide community support services to children and adolescents who struggle with aggression, impulse control, depression, anxiety, delayed social skills, familial conflict, independent living skills or other issues as a result of mental health disorders and/or trauma.
MINIMUM QUALIFICATIONS REQUIREMENTS:
- High School diploma or equivalent with at least 1 year of full-time experience in working with individual who have a mental illness or co-occurring mental health disorder. Associate degree in a human service field preferred.
- One year demonstrated experience with youth required, and/or experience with persons with social and emotional issues and diagnosed mental health disorders.
- Ability to complete written documentation, as needed.
- Demonstrate proven sensitivity to the various cultural and socioeconomic characteristics of Astra Behavioral Health and BIS’s clients, children, and staff.
POSITION SUMMARY:
The Community Support Associate (CSA) exists to teach, coach, model, and accompany youth with diagnosed mental health disorders so they can safely and independently function in their familial, social, academic, and community environments. CSA will be proactive in teaching independent living skills, social and emotional regulation skills, critical thinking and problem solving, coping skills, and interpersonal skills through non-clinical but therapeutic behavioral interventions, support, and skills training. Such services will take place in the youth’s home school, intensive outpatient program.
ESSENTIAL JOB FUNCTION/S:
- Establish rapport with client’s and their families. Maintain relationships and work to increase communication between client, family, and treatment team providers.
- Provide and assist in activities that are intended to assure successful transition to the least restrictive environment through utilization of skills training as identified in the client’s Individual Treatment Plan (ITP).
- Services should include one of the following services per 908 KAR 2:250: Skills training, cueing or supervision as identified in the client’s ITP; Medication adherence and recognizing symptoms and side effects; non-clinical but therapeutic behavioral intervention, support and skills training; Assistance in accessing and utilizing community resources; Emotional regulation skills; Crisis coping skills, and developing and enhancing interpersonal skills.
- Services can include teaching and modeling following such skills but not limited to: routine household care/chores; activities of daily living such as personal hygiene and toileting; medication management; expressing feelings and emotions; frustration tolerance; emotional regulation; relationship building; participating in social and community activities; academic achievement; and goal attainment.
- Community Support Services may be provided in the academic setting, clinical setting, client’s home, and/or community locations.
- This position requires frequent travel for transporting clients.
- Services are limited to no more than 3 hours per week per client.
- Complete pre-test and post-test with clients upon entry and discharge from services.
- With clients 11yo and older complete the Ansell-Casey Living Skills Assessment.
- 7. Employee is responsible for record keeping associated with the services provided. Each service provided shall be documented in the client record and documentation shall substantiate the service provide and include the type of service provided.
- Attend supervision face-to-face no less than one (1) time every two (2) weeks with the community support associate’s supervisor.
- Attend treatment team meetings to review client progress, regression and goal attainment.
- During each subsequent year of employment, a community support associate shall complete and maintain documentation of a minimum of six (6) hours of training or continuing education.
- Within six (6) months of hire successfully complete Comprehensive Community Support Services training. Minimum training requirements include the following areas: 1) Principles of recovery and resilience; 2) Principles of psychiatric rehabilitation; 3) Effective listening and communication skills; 4) Diagnosis and medication management of mental health disorders or co-occurring disorders; and 5) Crisis coping skills.
- Attend trainings as relevant to job description and client population.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
- Other duties as assigned by your immediate supervisor.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- While performing the duties of this job, the employee is regularly required to stand, walk and talk or hear; use hands to finger, hand or feel objects; and reach with hands and arms. The employee is occasionally required to sit, kneel, squat, and hold objects or carry.
- The employee much occasionally lift and/or move up to 10lbs, and sometimes move and/or lift up to 100lbs.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
- The noise level in the work environment is usually moderate to loud.
- The environment consists of indoor and outdoor activities with different temperatures.
- Cleaning and using cleaning materials, including chemicals are a demand of this position.
We are an Equal Opportunity Employer.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- How much are you looking to make per hour? Required for consideration.
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Bardstown, KY 40004 (Required)
Work Location: In person
See All 22 Support Associate Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Support Associate JobsSupport Associate Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Support Associate Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Kentucky Employers Look For
The qualifications that appear most often in support associate jobs across Kentucky.
- High school diploma or GED required by most Kentucky employers
- One or more years of customer service or administrative support experience preferred
- Proficiency in Microsoft Office applications, especially Outlook, Word, and Excel
- Strong written and verbal communication skills for client and team interaction
- Ability to manage multiple tasks and prioritize workload in a fast-paced environment
- Familiarity with CRM or ticketing systems such as Salesforce or ServiceNow
Support Associate Jobs in Kentucky: Frequently Asked Questions
How do you become a support associate in Kentucky?
Most support associate roles in Kentucky require a high school diploma or equivalent, and employers in Louisville and Lexington typically hire candidates directly into entry-level positions without additional state licensing. For support roles in healthcare settings, employers may require a background check cleared through Kentucky Cabinet for Health and Family Services standards. Building proficiency in office software and completing an associate degree in business or communications strengthens your application considerably.
Which companies hire support associates in Kentucky?
Employers hiring support associates in Kentucky right now include Macy's, University of Kentucky, and Wellspring, based on current listings on Migrate Mate as of September 2026. Kentucky's concentration of insurance, healthcare, and logistics headquarters means these openings tend to be stable, full-time positions rather than seasonal roles.
Which Kentucky cities have the most support associate jobs?
Louisville, Lexington, and Jackson have the most support associate openings in Kentucky. Louisville leads because of its dense cluster of healthcare systems, insurance companies, and corporate headquarters, while Lexington's university and medical center presence drives steady demand, and Northern Kentucky benefits from its proximity to Cincinnati and the large employer bases operating across that metro border.
Are there remote support associate jobs in Kentucky?
Yes, and more than many other fields, because support associate work is often desk-based and communication-driven. About 25% of support associate openings tied to Kentucky are remote or hybrid as of September 2026, reflecting how well the role translates to distributed teams. Customer support and IT help desk positions are the sub-areas most likely to offer fully remote arrangements.
How can I get hired as a support associate in Kentucky with little or no experience?
The most realistic entry path is applying to administrative assistant or customer service representative roles at large Kentucky employers such as Humana, Anthem Kentucky, or Norton Healthcare, which regularly post positions open to candidates without prior professional experience. Completing a short business administration certificate through Jefferson Community and Technical College or Bluegrass Community and Technical College gives your application a concrete edge. Lateral moves from retail associate or call center roles are commonly accepted, and a demonstrated comfort with Microsoft Office is often enough to clear the first screening.
Where can I find and apply to support associate jobs in Kentucky?
You can find and apply to support associate jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across Louisville, Lexington, Northern Kentucky, and beyond. Search the listings to see roles that match your experience level and specialty, then apply directly to the ones that fit.
See All 22 Support Associate Jobs in Kentucky
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