Support Associate Jobs in Kentucky
Support Associate jobs in Kentucky are open across Louisville, Lexington, and Bowling Green and other Kentucky metros, with employers like Dollar General, Jackson Hewitt, and State Farm hiring at every experience level. Find a role that fits below and apply directly.
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INTRODUCTION
The Community Support Associate (CSA) is a member of an interdisciplinary treatment team designed to assist individuals with mental health diagnoses to develop strategies to increase activities of daily living, achieve the ability to function independently within the community and access community resources. The CSA works collaboratively with clients to develop skills in order to gain independence and achieve recovery. The CSA is a positive team player that promotes a culture of inclusion and participation.
REQUIRED EDUCATION AND EXPERIENCE
- High School Diploma
- 1 year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder. For substance use disorder services, 1 year of experience in substance use services
- Must complete a community support associate certification program offered and approved by the state within six months of employment and maintain certification as a job requirement
PREFERRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree in a Human Service Field (i.e. Psychology, Social Work)
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work collaboratively with an interdisciplinary team to assist individuals with mental health diagnoses
- Assist individuals in developing skills to maintain independence in community based housing
- Develop strategies for implementation to increase an individual’s Activities of Daily Living
- Maintain training and Continuing Education Units as required by Kentucky Statutes and Regulations
- Assist clients in maintaining adherence with their person-centered recovery plan
- Provide opportunities for socialization through community networking
- Provide non-clinical but therapeutic behavioral intervention, support, and skills training
- Assist in accessing and utilizing community resources
- Provide education to the clients on emotional regulation and crisis coping skills
SUD SERVICES SPECIFIC (IF APPLICABLE)
- Facilitate admissions timely and efficiently
- Complete residential screeners to determine initial eligibility
- Attend outreach events as needed
- Serve as initial point of contact for intake requests and begin gathering any pertinent info (records requests, coordination with MAR, etc.)
- Maintain data related to call volume, referral source, and scheduled intakes
- Communicate bed availability internally within New Vista and with community partners
- Assist clinicians with clerical/administrative functions related to the intake process
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
See All 460+ Support Associate Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Support Associate JobsSupport Associate Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Support Associate Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
- Dollar General86

- Jackson Hewitt26

- State Farm26

- Baptist Health System KY & IN21

- Ulta16

Top Industries Hiring
- Retail169
- Healthcare & Medical Services89
- Insurance34
- Consulting & Professional Services32
- Accounting & Auditing26
What Kentucky Employers Look For
The qualifications that appear most often in support associate jobs across Kentucky.
- One or more years of customer-facing or help-desk experience
- Proficiency with CRM or ticketing platforms such as Zendesk or Salesforce
- Strong written and verbal communication skills in English
- Ability to work rotating shifts, evenings, or weekends as needed
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Familiarity with de-escalation techniques and conflict resolution workflows
Support Associate Jobs in Kentucky: Frequently Asked Questions
How many support associate jobs are there in Kentucky?
There are 460+ support associate openings in Kentucky on Migrate Mate as of June 2026, with the most roles in Louisville, Lexington, and Bowling Green. New positions post regularly as employers across Kentucky hire.
Which Kentucky cities have the most support associate jobs?
Louisville, Lexington, and Bowling Green have the most support associate openings in Kentucky right now, with additional roles spread across smaller metros statewide.
Which companies hire support associates in Kentucky?
Employers hiring support associates in Kentucky include Dollar General, Jackson Hewitt, and State Farm, based on current listings on Migrate Mate as of June 2026.
Are there remote support associate jobs in Kentucky?
Yes. About 4% of support associate openings tied to Kentucky are remote or hybrid as of June 2026. The rest are on-site roles based in Kentucky metros.
How do I apply for support associate jobs in Kentucky?
You can apply to support associate jobs in Kentucky directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Kentucky location, then apply to each one that fits.
See All 460+ Support Associate Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Support Associate Jobs