Customer Relations Representative Jobs in Kentucky
Customer Relations Representative jobs in Kentucky are actively hiring, with steady demand concentrated in retail banking, healthcare administration, insurance, and utilities sectors that anchor the state's economy. Louisville and Lexington lead hiring volume, followed by Bowling Green, where employers such as Humana, Ashland Inc., and Tempur-Sealy International maintain lasting customer-facing operations. The most in-demand specialties include account management support, patient relations, and insurance client services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Customer Relations Representative jobs
- Health insurance
- Paid time off
- Parental leave
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Flexible schedule
We've been proudly serving the community for 10 years and currently have a team of 7 among two locations - Mt. Washington and Louisville. I began my career with State Farm as a team member and spent six years in that role before opening my own agency. I’m a graduate of University of Kentucky, married, and a proud parent to a three-year-old son.
Our agency is family-oriented and close-knit — many of our team members have been with us for years. We value teamwork, celebrate milestones and foster an environment where people support one another.
We offer perks like half-day Fridays once a month for full-time employees and a casual, flexible work environment. We set high goals, work hard, and make sure to have fun along the way. I’m happy to train individuals new to the industry as long as they bring a strong work ethic and a positive attitude.
If you’re looking for a team that values connection, growth, and long-term success, this could be the right place for you.
ROLE DESCRIPTION:
As an In-book Sales Rep for Hannah Hoskins State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Identifying gaps in coverage and presenting options to fill those gaps.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred.
- Health insurance
- Paid time off
- Parental leave
- Training & development
- 401(k)
- 401(k) matching
- Bonus based on performance
- Flexible schedule
We've been proudly serving the community for 10 years and currently have a team of 7 among two locations - Mt. Washington and Louisville. I began my career with State Farm as a team member and spent six years in that role before opening my own agency. I’m a graduate of University of Kentucky, married, and a proud parent to a three-year-old son.
Our agency is family-oriented and close-knit — many of our team members have been with us for years. We value teamwork, celebrate milestones and foster an environment where people support one another.
We offer perks like half-day Fridays once a month for full-time employees and a casual, flexible work environment. We set high goals, work hard, and make sure to have fun along the way. I’m happy to train individuals new to the industry as long as they bring a strong work ethic and a positive attitude.
If you’re looking for a team that values connection, growth, and long-term success, this could be the right place for you.
ROLE DESCRIPTION:
As an In-book Sales Rep for Hannah Hoskins State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Identifying gaps in coverage and presenting options to fill those gaps.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred.
See All 6 Customer Relations Representative Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Customer Relations Representative Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
What Kentucky Employers Look For
The qualifications that appear most often in customer relations representative jobs across Kentucky.
- High school diploma or associate degree in business, communications, or a related field
- One or more years of customer service or client-facing experience in a professional setting
- Strong written and verbal communication skills with active listening ability
- Proficiency with CRM software, Microsoft Office Suite, or similar business tools
- Ability to resolve complaints, de-escalate conflicts, and retain customer accounts effectively
- Comfortable working in a team environment with individual performance and retention targets
Customer Relations Representative Jobs in Kentucky: Frequently Asked Questions
How do you become a customer relations representative in Kentucky?
Most Kentucky employers require a high school diploma at minimum, though an associate or bachelor's degree in business, communications, or marketing strengthens candidacy significantly. There is no state-issued license required for general customer relations work in Kentucky. Candidates entering insurance-adjacent roles may need a Kentucky Department of Insurance producer license, obtained through a pre-licensing course and state exam. Building experience in retail, call centers, or administrative support is the most common entry path.
Which companies hire customer relations representatives in Kentucky?
Kentucky customer relations representative roles are posted by State Farm and Koroseal Interior Products and others right now, based on current listings on Migrate Mate as of November 2026. Kentucky's concentration of insurance carriers, regional banks, and healthcare systems means stable, recurring demand for this role across the state.
Which Kentucky cities have the most customer relations representative jobs?
Louisville, Erlanger, and Calvert City have the most customer relations representative openings in Kentucky. Louisville dominates because of its dense concentration of healthcare systems, insurance headquarters, and logistics companies, while Lexington's university-adjacent economy and regional corporate offices drive consistent demand, and Bowling Green's manufacturing and retail base generates strong customer-facing support needs.
How can I get hired as a customer relations representative in Kentucky with little or no experience?
The most realistic entry path is applying to customer service associate or client support coordinator roles at Kentucky-based insurers, regional banks, or healthcare systems, which regularly onboard candidates without direct customer relations titles. Humana and Kindred Healthcare in Louisville run structured onboarding cohorts for entry-level service roles. Retail banking positions at regional institutions like Stock Yards Bank serve as strong lateral moves. A Kentucky Department of Insurance producer license gives candidates a measurable edge in insurance-adjacent openings.
Where can I find and apply to customer relations representative jobs in Kentucky?
You can find and apply to customer relations representative jobs in Kentucky on Migrate Mate, which lists current Kentucky openings updated in real time. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 6 Customer Relations Representative Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
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