Customer Service Representative Jobs in Kentucky
Customer Service Representative jobs in Kentucky are concentrated in banking and financial services, healthcare administration, retail, and insurance, with hiring active at every level from entry-level call center agent to senior account specialist. Louisville, Lexington, and the Northern Kentucky tri-state corridor anchored by Covington and Florence account for the largest share of openings, where employers like Humana, Kindred Healthcare, and Ashland Inc. maintain substantial Kentucky operations. Demand is consistently strongest in healthcare customer support, insurance claims service, and financial account management. Find a role that fits below and apply directly.
Find JobsOverview
Open roles55
Top employerCircle K
Top cityLouisville, KY
Cities hiring31
Work type80% On-site
Top credentialHigh school diploma or GED
Showing 3 of 55+ Customer Service Representative jobs
Customer Service Representative
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Added 1d ago
Metropolis
Customer Service Representative
Louisville, Kentucky
Added 1d ago
Part-Time Patient Access Customer Service Representative
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Added 2d ago
R1 RCM
Part-Time Patient Access Customer Service Representative
Somerset, Kentucky
Added 2d ago
Customer Service Representative
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Added 2d ago
Graybar
Customer Service Representative
Louisville, Kentucky
Added 2d ago
Added 1d ago
Customer Service Representative
Metropolis·Louisville, Kentucky
Job functions:
High school diploma or GED
Job Description
Overview:
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities:
What you’ll do
Qualifications:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location : US-KY-LOUISVILLE
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
- Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
- Assists customers in making payment to fully automated revenue control equipment
- Goes above and beyond to deliver an exceptional client and customer experience
- Assists in the management of the day-to-day activities of the assigned location.
- Monitors parkers in pay-in lanes
- Makes every customer interaction a moment that matters through friendly and professional conduct.
- Willing to assist customers that have forgotten where they parked their vehicle.
- Performs other necessary functions as assigned.
- Conducts garage and facility audits as required by management.
- Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
- Makes change (if required) for customers before transactions.
- Quotes rates for parking services.
- Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone in a prompt and courteous manner (if required).
- Maintains cleanliness of facility and picks up trash in the surrounding area.
- Presents themselves professionally (neat appearance and in uniform) at all times while at work.
- Arrives to work on time for scheduled shifts.
- Completes any other duties that may be assigned by the supervisor.
Qualifications:
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate to loud.
- The exposure level in the work environment to vehicle emissions is moderate to high
- The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
- The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
- The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Metropolis
Customer Service Representative
Louisville, Kentucky
Added 1d ago
Job functions:
High school diploma or GED
Job Description
Overview:
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities:
What you’ll do
Qualifications:
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location : US-KY-LOUISVILLE
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
What you’ll do
- Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
- Assists customers in making payment to fully automated revenue control equipment
- Goes above and beyond to deliver an exceptional client and customer experience
- Assists in the management of the day-to-day activities of the assigned location.
- Monitors parkers in pay-in lanes
- Makes every customer interaction a moment that matters through friendly and professional conduct.
- Willing to assist customers that have forgotten where they parked their vehicle.
- Performs other necessary functions as assigned.
- Conducts garage and facility audits as required by management.
- Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
- Makes change (if required) for customers before transactions.
- Quotes rates for parking services.
- Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
- Resolves customer complaints independently or with the aid of a supervisor.
- Answers telephone in a prompt and courteous manner (if required).
- Maintains cleanliness of facility and picks up trash in the surrounding area.
- Presents themselves professionally (neat appearance and in uniform) at all times while at work.
- Arrives to work on time for scheduled shifts.
- Completes any other duties that may be assigned by the supervisor.
Qualifications:
What you need
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate to loud.
- The exposure level in the work environment to vehicle emissions is moderate to high
- The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
- The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
- The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
See All 55 Customer Service Representative Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Louisville
10 jobsLexington
6 jobsSomerset
3 jobsOwensboro
3 jobsFlorence
2 jobsVersailles
2 jobsBowling Green
2 jobsElizabethtown
2 jobsNicholasville
2 jobsBerea
1 jobLouisa
1 jobMurray
1 jobCecilia
1 jobGlasgow
1 jobPaducah
1 jobDanville
1 jobLagrange
1 jobRichmond
1 jobCovington
1 jobCrestwood
1 jobDry Ridge
1 jobFrankfort
1 jobHenderson
1 jobBurlington
1 jobGeorgetown
1 jobMiddletown
1 jobWinchester
1 jobFort Wright
1 jobSouth Shore
1 jobLawrenceburg
1 jobCampbellsville
1 jobCustomer Service Representative Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
What Kentucky Employers Look For
The qualifications that appear most often in customer service representative jobs across Kentucky.
- High school diploma or GED required, associate or bachelor's degree often preferred
- One or more years of customer-facing or call center experience in Kentucky or similar market
- Proficiency with CRM platforms such as Salesforce, Zendesk, or similar tools
- Strong verbal and written communication skills with professional phone etiquette
- Ability to meet productivity and quality metrics in a fast-paced service environment
- Familiarity with HIPAA compliance standards for roles in Kentucky healthcare settings
Customer Service Representative Jobs in Kentucky: Frequently Asked Questions
How do you become a customer service representative in Kentucky?
Most customer service representative positions in Kentucky require at minimum a high school diploma or GED, though employers in banking, insurance, and healthcare increasingly prefer an associate or bachelor's degree. There is no state-issued license required for the general role, but healthcare-adjacent positions may require HIPAA training and positions in financial services sometimes require a FINRA registration. Building familiarity with CRM tools and gaining experience in retail, call center, or hospitality settings are the most direct paths into the field.
Which companies hire customer service representatives in Kentucky?
Kentucky customer service representative roles are posted by Circle K, City National Bank of West Virginia, and Cash Express and others right now, based on current listings on Migrate Mate as of November 2026. Kentucky's large concentration of healthcare, insurance, and logistics employers means demand for experienced customer support professionals remains steady throughout the year.
Which Kentucky cities have the most customer service representative jobs?
Louisville, Lexington, and Somerset have the most customer service representative openings in Kentucky. Louisville drives the largest share of listings due to its dense concentration of healthcare headquarters, insurance carriers, and logistics companies, while Lexington and Northern Kentucky's Covington and Florence corridor draw openings from regional banks, call centers, and manufacturing support operations that have expanded there in recent years.
Are there remote customer service representative jobs in Kentucky?
Yes, and more than most fields, since customer service representative work is desk-based and phone- or chat-driven, making it well suited to remote arrangements. About 20% of customer service representative openings tied to Kentucky are remote or hybrid as of November 2026, reflecting how broadly employers have adopted flexible service-center models. Healthcare billing support, insurance claims assistance, and financial account management roles are the segments where remote options appear most frequently.
How can I get hired as a customer service representative in Kentucky with little or no experience?
The most realistic entry path is applying to high-volume service environments that hire and train in cohorts, such as Humana's customer care centers in Louisville or regional call centers operated by Kentucky-based insurance and utility companies. Retail and hospitality jobs at Kentucky employers provide transferable experience that hiring managers in banking and healthcare recognize. Completing a free HIPAA awareness course before applying to healthcare support roles gives candidates a concrete credential edge, and associate degree programs at Kentucky Community and Technical College System campuses include customer relations coursework that some employers treat as equivalent to prior work history.
Where can I find and apply to customer service representative jobs in Kentucky?
You can find and apply to customer service representative jobs in Kentucky on Migrate Mate, which lists current Kentucky openings updated regularly. Search the listings to see roles that match your experience level and preferred location across the state, then apply directly to the ones that fit.
See All 55 Customer Service Representative Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
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