Client Manager Jobs in Kentucky
Client manager jobs in Kentucky concentrate in financial services, healthcare administration, insurance, and logistics, with demand across the full seniority range from entry-level account coordinators to senior relationship managers. Louisville, Lexington, and Covington are the busiest hiring metros, anchored by longtime employers such as Humana, Ashland, and PNC Bank. The most in-demand specialties are healthcare account management, commercial insurance client services, and B2B logistics relationship management. Find a role that fits below and apply directly.
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Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
Here’s what you’ll do:
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience
- OR -
- High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
Here’s what you’ll do:
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience
- OR -
- High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
See All 13 Client Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Client Manager Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Kentucky Employers Look For
The qualifications that appear most often in client manager jobs across Kentucky.
- Bachelor's degree in business, marketing, communications, or a related field
- Two or more years of client-facing account management or relationship management experience
- Demonstrated ability to manage a portfolio of commercial or enterprise accounts
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client presentations
- Ability to meet retention and upsell targets within an assigned book of business
Client Manager Jobs in Kentucky: Frequently Asked Questions
How do you become a client manager in Kentucky?
Most Kentucky employers expect a bachelor's degree in business, marketing, or a related field plus hands-on client-facing experience. No statewide license governs the client manager title itself, but roles in insurance require a Kentucky Department of Insurance producer license, and roles in financial services may require FINRA registrations. Building experience in account coordination or inside sales at a Louisville or Lexington employer is the most common path into a full client manager seat.
Which companies hire client managers in Kentucky?
Companies currently hiring client managers in Kentucky include Gallagher, Virtual Peaker, and Canon, per current listings on Migrate Mate as of November 2026. Kentucky's concentration of insurance carriers, regional banks, and large healthcare payers means client management roles here tend to sit within those industries more than in tech or retail.
Which Kentucky cities have the most client manager jobs?
Louisville, Lexington, and Kentucky post the most client manager openings in Kentucky. Louisville drives the largest share, fueled by Humana's national headquarters and a dense cluster of insurance, logistics, and regional banking employers, while Lexington and Covington draw openings from healthcare systems, professional services firms, and employers that serve the Cincinnati metro market just across the Ohio River.
Are there remote client manager jobs in Kentucky?
Yes, and they are more common than in many fields, since client management is largely communication and relationship work that translates well to remote settings. About 88% of client manager openings tied to Kentucky are remote or hybrid as of November 2026, reflecting demand from insurance carriers and tech-adjacent employers who post nationally. Fully remote roles are most common in SaaS account management and insurance client services.
How can I get hired as a client manager in Kentucky with little or no experience?
The most realistic entry path is landing a client services associate, inside sales, or account coordinator role and building a track of client ownership from there. Large Kentucky employers such as Humana and regional insurers regularly hire for client services support roles that require no prior account management experience. A Kentucky Department of Insurance producer license, even before you need it for a specific role, signals readiness to hiring managers in the state's dominant insurance sector and can move an application ahead of unlicensed candidates.
Where can I find and apply to client manager jobs in Kentucky?
You can find and apply to client manager jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across Louisville, Lexington, Covington, and surrounding areas. Find the roles that fit your experience and apply directly from the listing.
See All 13 Client Manager Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Client Manager Jobs