Application Support Specialist Jobs in Texas
Application Support Specialist jobs in Texas are consistently active across healthcare systems, financial services, state government agencies, and enterprise technology companies, with openings at every level from entry-level help desk support through senior systems analysts. The heaviest hiring concentrates in Dallas-Fort Worth, Houston, and Austin, where employers such as Dell Technologies, USAA, and Baylor Scott and White Health maintain large IT and operations footprints. ERP support, ServiceNow administration, and healthcare application management are among the most in-demand specialties across the state. Find a role that fits below and apply directly.
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Showing 5 of 12+ Application Support Specialist jobs
Application Support Specialist – SCADA, Mobile, and Desktop Application Support
Position Overview
We are seeking a skilled and customer-focused Application Support Specialist to join our team in supporting our cloud-based SCADA (Supervisory Control and Data Acquisition) SaaS solution, desktop software, and mobile applications. This role is responsible for ensuring optimal performance, reliability, and usability of the platform, providing technical assistance to clients, and collaborating with internal teams to resolve issues and implement improvements. This position will report directly to the Solutions Architect and Lead Developer.
You will serve as the primary point of contact for application-related inquiries, incident resolution, and system monitoring, with a strong focus on operational uptime, data integrity, and user satisfaction.
Key Responsibilities
- Provide Tier 1, Tier 2, and Tier 3 technical support for all platforms, including incident triage, troubleshooting, and resolution.
- Monitor system performance, data flow, and connectivity between field devices, gateways, and the cloud platform.
- Collaborate with engineering, DevOps, and product teams to resolve escalated issues and deploy patches or updates.
- Assist with onboarding new customers, including configuration of user accounts, role-based access, and integration with existing systems.
- Support integration with IoT devices and supporting systems.
- Maintain accurate documentation of incidents, resolutions, and processes in the software incident response system.
- Participate in on-call rotation to support after-hours incidents, system maintenance, and critical alerts.
- Assist in user training, FAQs, and knowledge base updates to improve self-service capabilities.
- Perform routine system health checks, backups, and failover testing in collaboration with infrastructure teams.
Required Skills & Experience
- 1+ years of experience in application support, technical support, or SCADA/industrial automation support roles.
- Strong understanding of SCADA concepts, industrial communication protocols (Modbus TCP/IP, OPC-UA, MQTT, CoAP, DLMS/COSEM).
- Hands-on experience with cloud platforms (Azure and/or AWS) and SaaS delivery models.
- Familiarity with databases (SQL Server, PostgreSQL, MongoDB, or MySQL) and ability to write basic queries for troubleshooting.
- Proficient in network fundamentals (TCP/IP, TCP/UDP, VPN, firewalls, DNS) and diagnosing connectivity issues.
- Experience supporting Windows Server and Linux environments.
- Comfortable with REST APIs and JSON for integration troubleshooting.
- Familiarity with ITIL processes for incident, problem, and change management.
- Strong analytical, communication, and customer service skills.
Preferred Qualifications & Certifications
- Certifications (any of the following are a plus):
- CompTIA Network+ or Security+
- Microsoft Certified: Azure Fundamentals / Azure Administrator Associate
- AWS Certified Cloud Practitioner / SysOps Administrator
- Certified SCADA Security Architect (CSSA) or ISA/IEC 62443 Cybersecurity Fundamentals
-
ITIL Foundation Certification
-
Experience with industrial automation platforms (LabView).
- Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines maintenance and creation.
- Familiarity with industrial cybersecurity best practices.
Work Environment
- Remote work with occasional travel to customer sites and company offices.
- Requires participation in an on-call rotation for high-priority incidents.
Why Join Us?
You will work on cutting-edge SCADA cloud technology that is transforming energy automation and remote monitoring. Our team values problem-solvers, customer advocates, and lifelong learners who thrive in a fast-paced and collaborative environment.
Dresser is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Application Support Specialist – SCADA, Mobile, and Desktop Application Support
Position Overview
We are seeking a skilled and customer-focused Application Support Specialist to join our team in supporting our cloud-based SCADA (Supervisory Control and Data Acquisition) SaaS solution, desktop software, and mobile applications. This role is responsible for ensuring optimal performance, reliability, and usability of the platform, providing technical assistance to clients, and collaborating with internal teams to resolve issues and implement improvements. This position will report directly to the Solutions Architect and Lead Developer.
You will serve as the primary point of contact for application-related inquiries, incident resolution, and system monitoring, with a strong focus on operational uptime, data integrity, and user satisfaction.
Key Responsibilities
- Provide Tier 1, Tier 2, and Tier 3 technical support for all platforms, including incident triage, troubleshooting, and resolution.
- Monitor system performance, data flow, and connectivity between field devices, gateways, and the cloud platform.
- Collaborate with engineering, DevOps, and product teams to resolve escalated issues and deploy patches or updates.
- Assist with onboarding new customers, including configuration of user accounts, role-based access, and integration with existing systems.
- Support integration with IoT devices and supporting systems.
- Maintain accurate documentation of incidents, resolutions, and processes in the software incident response system.
- Participate in on-call rotation to support after-hours incidents, system maintenance, and critical alerts.
- Assist in user training, FAQs, and knowledge base updates to improve self-service capabilities.
- Perform routine system health checks, backups, and failover testing in collaboration with infrastructure teams.
Required Skills & Experience
- 1+ years of experience in application support, technical support, or SCADA/industrial automation support roles.
- Strong understanding of SCADA concepts, industrial communication protocols (Modbus TCP/IP, OPC-UA, MQTT, CoAP, DLMS/COSEM).
- Hands-on experience with cloud platforms (Azure and/or AWS) and SaaS delivery models.
- Familiarity with databases (SQL Server, PostgreSQL, MongoDB, or MySQL) and ability to write basic queries for troubleshooting.
- Proficient in network fundamentals (TCP/IP, TCP/UDP, VPN, firewalls, DNS) and diagnosing connectivity issues.
- Experience supporting Windows Server and Linux environments.
- Comfortable with REST APIs and JSON for integration troubleshooting.
- Familiarity with ITIL processes for incident, problem, and change management.
- Strong analytical, communication, and customer service skills.
Preferred Qualifications & Certifications
- Certifications (any of the following are a plus):
- CompTIA Network+ or Security+
- Microsoft Certified: Azure Fundamentals / Azure Administrator Associate
- AWS Certified Cloud Practitioner / SysOps Administrator
- Certified SCADA Security Architect (CSSA) or ISA/IEC 62443 Cybersecurity Fundamentals
-
ITIL Foundation Certification
-
Experience with industrial automation platforms (LabView).
- Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines maintenance and creation.
- Familiarity with industrial cybersecurity best practices.
Work Environment
- Remote work with occasional travel to customer sites and company offices.
- Requires participation in an on-call rotation for high-priority incidents.
Why Join Us?
You will work on cutting-edge SCADA cloud technology that is transforming energy automation and remote monitoring. Our team values problem-solvers, customer advocates, and lifelong learners who thrive in a fast-paced and collaborative environment.
Dresser is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
See All 12 Application Support Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsApplication Support Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Application Support Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Dresser Utility Solutions1
- Ector County Independent School District1
- Flagship1
- Jamf Software1
- Liberty Mutual Insurance1
Top Industries Hiring
- Technology & Software4
- Manufacturing3
- Education2
- Banking & Financial Services1
- Consulting & Professional Services1
What Texas Employers Look For
The qualifications that appear most often in application support specialist jobs across Texas.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience supporting enterprise applications such as ERP, CRM, or EHR systems
- Proven ability to troubleshoot application issues and document resolutions in a ticketing system
- Familiarity with ITIL frameworks and service desk processes in a production environment
- Strong communication skills to translate technical issues for non-technical business stakeholders
- Experience with SQL queries or basic scripting to diagnose and resolve application data issues
Application Support Specialist Jobs in Texas: Frequently Asked Questions
How do you become a application support specialist in Texas?
Application support specialists in Texas typically enter the field through an associate or bachelor's degree in information technology, computer science, or a related discipline, followed by an entry-level help desk or IT support role. No state-issued license is required in Texas. Earning vendor-recognized credentials such as CompTIA A+, ITIL Foundation, or a platform-specific certification in Salesforce or ServiceNow strengthens candidacy considerably with Texas employers across healthcare, finance, and government sectors.
Which companies hire application support specialists in Texas?
Employers hiring application support specialists in Texas right now include Dresser Utility Solutions, Ector County Independent School District, and Flagship, based on current listings on Migrate Mate as of June 2026. Texas's large concentration of healthcare networks, financial services firms, and state agency IT operations means consistent demand for specialists who can support mission-critical platforms across diverse industries.
Which Texas cities have the most application support specialist jobs?
Austin, Dallas, and Houston lead Texas for application support specialist openings, driven by the large enterprise technology campuses and corporate headquarters concentrated in Dallas-Fort Worth, the energy sector and healthcare system demand in Houston, and the growing number of technology companies and state government agencies based in Austin that rely on dedicated application support teams.
Are there remote application support specialist jobs in Texas?
Yes, and more than most fields. Application support is largely desk-based work, making it well suited to remote and hybrid arrangements. About 42% of application support specialist openings tied to Texas are remote or hybrid as of June 2026, reflecting how broadly Texas employers have adopted flexible work for IT roles. Tier-2 application support and systems monitoring positions tend to offer the most remote flexibility, while on-site requirements are more common for roles tied to regulated healthcare or government networks.
How can I get hired as a application support specialist in Texas with little or no experience?
The most realistic entry path is starting in a general IT help desk or desktop support role at a Texas employer, then moving laterally into application support once you have exposure to ticketing workflows and end-user troubleshooting. Large Texas health systems such as Baylor Scott and White and Texas Health Resources regularly bring on IT support associates with minimal experience. Building a home lab, completing an ITIL Foundation course, and earning a CompTIA A+ certification give candidates a concrete edge when applying to these associate-level openings.
Where can I find and apply to application support specialist jobs in Texas?
You can find and apply to application support specialist jobs in Texas on Migrate Mate, which lists current Texas openings across industries. Find the roles that fit your experience and location and apply directly through the listings.
See All 12 Application Support Specialist Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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