Bilingual Customer Service Representative Jobs
Bilingual Customer Service Representative jobs are open across healthcare, financial services, retail, telecommunications, and insurance, at every level from entry-level to senior and team lead, with specializations in technical support, inbound sales, and claims processing. Find a role that fits from the openings below and apply directly.
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Showing 5 of 74+ Bilingual Customer Service Representative jobs
Job Overview
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Fill out the Apply Here field now so we can contact you for a phone interview.
Salary Range: $30,000.00 - $60,000.00 per year
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Retirement Plan
- Career Growth Opportunities
- Mon-Fri Schedule
- Evenings Off
Requirements
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
About us
Alsop and Associates Insurance Agency is an Allstate Hall of Fame Agency with five locations. We need experienced agents and future Superstars. Alsop and Associates represents Allstate, Universal, Mcgraw, Homesite and more. We are the top auto and homeowners agency for Allstate in California. We have career advancement opportunities like Commercial Specialist and Executive Agent and Office Manager. We care about our clients and agents.
Job Overview
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. A fast paced, growing insurance agency is looking to fill entry level sales positions. The position is part time with flexible hours, scheduling appointments or calling our contacts for new clients needing new insurance quotes or coverage reviews. Full time employment opportunities are also available for sales agents looking to improve their selling techniques and increase commissions. Apply now and we will contact you directly to learn more. We are seeking energetic and hungry individuals with an entrepreneurial spirit to join our fast pace agency sales department. As an independent insurance professional you will work with a dynamic team of sales agents that share your desire to win. Position pays a competitive base with a generous commission structure that works well for those who are disciplined and follow our proven sales process.
Fill out the Apply Here field now so we can contact you for a phone interview.
Salary Range: $30,000.00 - $60,000.00 per year
Benefits
- Annual Base Salary + Commission + Bonus Opportunities
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Hands on Training
- Retirement Plan
- Career Growth Opportunities
- Mon-Fri Schedule
- Evenings Off
Requirements
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
About us
Alsop and Associates Insurance Agency is an Allstate Hall of Fame Agency with five locations. We need experienced agents and future Superstars. Alsop and Associates represents Allstate, Universal, Mcgraw, Homesite and more. We are the top auto and homeowners agency for Allstate in California. We have career advancement opportunities like Commercial Specialist and Executive Agent and Office Manager. We care about our clients and agents.
See All 74+ Bilingual Customer Service Representative Jobs
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Find JobsBilingual Customer Service Representative Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Oportun14
- State Farm8
- Oscar Management Corporation4
- Aaa Texas3
- Allstate Insurance3
Top Industries Hiring
- Insurance20
- Banking & Financial Services18
- Technology & Software7
- Consulting & Professional Services3
- Distribution & Wholesale3
What Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs.
- Fluency in English and at least one additional language, typically Spanish
- One or more years of customer service or call center experience
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in both languages
- High school diploma or GED, with some roles preferring an associate degree
- Ability to type a minimum number of words per minute while on calls
Tips for Your Bilingual Customer Service Representative Job Search
List both languages on your resume
Specify your proficiency level for each language you speak, such as native, fluent, or professional working proficiency. Recruiters screening bilingual candidates scan for this detail first, and vague phrasing like 'some Spanish' can disqualify you before an interview.
Highlight call-handling metrics you owned
Bilingual customer service roles get competitive fast, so quantify your performance where you can. Average handle time, first-call resolution, and customer satisfaction scores all show you deliver results, not just that you can hold a conversation in two languages.
Filter openings by language pair explicitly
Search for your specific language combination, such as Spanish-English or Mandarin-English, rather than just bilingual. Many listings name the required language in the title or first line, and filtering this way surfaces roles you actually qualify for instead of every customer service posting.
Apply early to roles that fit
Migrate Mate lists bilingual customer service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a live language screening call
Most employers test your second language during the phone screen, not just in a written test. Practice answering common customer scenarios out loud in both languages so you don't freeze when a recruiter switches mid-call without warning you first.
Negotiate shift differentials, not just base pay
Bilingual reps often qualify for a language differential on top of the base hourly rate. Ask about this in the offer stage, because it's rarely volunteered upfront and can meaningfully change your total compensation without requiring a base salary negotiation.
Bilingual Customer Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most bilingual customer service representatives?
The companies hiring the most bilingual customer service representatives right now include Oportun, State Farm, and Oscar Management Corporation, with the largest share of openings in California, Texas, and Illinois, based on current listings on Migrate Mate as of June 2026. Healthcare networks, large insurers, and national banks consistently post the highest volumes.
How many bilingual customer service representative jobs are remote?
About 31% of bilingual customer service representative openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in the customer service field. Inbound phone support and chat-based roles tend to be the most remote-friendly, while in-person roles are more common in retail banking branches and walk-in service centers.
How do you become a bilingual customer service representative?
Start by confirming you have professional-level fluency in a second language, since employers will test you directly. Build hands-on experience through entry-level service roles, retail, or call center work. Familiarize yourself with a CRM platform, even through a free trial, and practice handling common customer scenarios in both languages before applying.
Can you get hired as a bilingual customer service representative with no experience?
Yes, many employers hire candidates with no formal customer service experience if their language skills are strong. Retail, food service, or volunteer work that involved helping people counts toward your background. Emphasize situations where you resolved a problem or communicated clearly under pressure, and be ready to demonstrate your second language during the interview.
What does the bilingual customer service representative interview process look like?
The process typically starts with a phone screen where the recruiter assesses both your English and your second language in a live conversation. A second round usually involves a roleplay scenario where you handle a mock customer issue. Some employers add a written test or a skills assessment for typing speed and CRM navigation before making an offer.
Where can I find and apply to bilingual customer service representative jobs?
You can find and apply to bilingual customer service representative jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your language pair and experience level, then apply directly to each listing that fits.
See All 74+ Bilingual Customer Service Representative Jobs
Jump back to the full list of openings and apply to any bilingual customer service representative role that fits.
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