Remote Bilingual Customer Service Representative Jobs
Remote Bilingual Customer Service Representative jobs are concentrated in technology, financial services, healthcare, and e-commerce, where distributed teams routinely serve customers across multiple languages. Remote-first firms, BPO companies, and subscription-based consumer brands make up the bulk of employers posting these roles, from entry-level representatives to senior team leads. Employers hiring remotely right now include GetInsured, TTEC, and Conduent. See the openings below and apply to the ones that match your experience.
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Showing 5 of 82+ Remote Bilingual Customer Service Representative jobs
Who We Are:
Payments, Orchestrated.
Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.
Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.
Position Details:
This is a full-time, hourly position. Compensation will be based on the qualifications of applicant.
Location:
This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.
Our corporate office is located in Chattanooga, TN.
Benefits:
Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)
Please apply and see more job requisitions at:
https://www.transcard.com/careers
Essential Duties and Responsibilities:
Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience.
- Assumes responsibility for the effective and professional completion of call center representative functions.
- Receives customer telephone questions and complaints in a professional manner.
- Answers inbound calls in a timely manner.
- Responds to customer inquiries.
- Provides personalized customer service by responding to the needs of the customer.
- Manages and updates customer profile with the status of each customer.
- Coordinate with departments to achieve customer satisfaction.
- Build customer loyalty by meeting customer expectations.
- Evaluate problems of the customers and provide logical lasting solutions.
- File disputes for customers in accordance with Regulation E.
- Replies to all corresponding email.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management.
- Keeps supervisor informed of significant problems.
- Corresponds with Fraud Department of potential fraudulent activity.
- Maintains effective working relations with the operations department.
- Customer Service Experience.
- English and/or Bilingual (English & Spanish).
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily.
- Ability to share work among a customer service team.
- Attentiveness and patience.
- Time-management skills.
Eastern Standard Time (EST):
Shift 2 (up to 40 hours)
Monday: 5pm - 12pm (midnight) EST
Tuesday: 5pm - 12pm (midnight) EST
Wednesday: 5pm - 12pm (midnight) EST
Thursday: 5pm - 12pm (midnight) EST
Friday: 5pm - 12pm (midnight) EST
Saturday: OFF
Sunday: OFF
Education and/or Certifications:
- Bachelor's degree preferred or equivalent work experience
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.
They are not intended to be a complete list of duties performed.
No resumes from 3rd party vendors will be accepted at this time.
Who We Are:
Payments, Orchestrated.
Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.
Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.
Position Details:
This is a full-time, hourly position. Compensation will be based on the qualifications of applicant.
Location:
This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.
Our corporate office is located in Chattanooga, TN.
Benefits:
Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)
Please apply and see more job requisitions at:
https://www.transcard.com/careers
Essential Duties and Responsibilities:
Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience.
- Assumes responsibility for the effective and professional completion of call center representative functions.
- Receives customer telephone questions and complaints in a professional manner.
- Answers inbound calls in a timely manner.
- Responds to customer inquiries.
- Provides personalized customer service by responding to the needs of the customer.
- Manages and updates customer profile with the status of each customer.
- Coordinate with departments to achieve customer satisfaction.
- Build customer loyalty by meeting customer expectations.
- Evaluate problems of the customers and provide logical lasting solutions.
- File disputes for customers in accordance with Regulation E.
- Replies to all corresponding email.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management.
- Keeps supervisor informed of significant problems.
- Corresponds with Fraud Department of potential fraudulent activity.
- Maintains effective working relations with the operations department.
- Customer Service Experience.
- English and/or Bilingual (English & Spanish).
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily.
- Ability to share work among a customer service team.
- Attentiveness and patience.
- Time-management skills.
Eastern Standard Time (EST):
Shift 2 (up to 40 hours)
Monday: 5pm - 12pm (midnight) EST
Tuesday: 5pm - 12pm (midnight) EST
Wednesday: 5pm - 12pm (midnight) EST
Thursday: 5pm - 12pm (midnight) EST
Friday: 5pm - 12pm (midnight) EST
Saturday: OFF
Sunday: OFF
Education and/or Certifications:
- Bachelor's degree preferred or equivalent work experience
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.
They are not intended to be a complete list of duties performed.
No resumes from 3rd party vendors will be accepted at this time.
See All 82 Remote Bilingual Customer Service Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Bilingual Customer Service Representative Job Market
Who's Hiring
- GetInsured22
- TTEC14
- Conduent12
- Oscar Health6
- VXI Global Solutions4
Top Industries Hiring
- Technology & Software12
- Insurance7
- Investment & Asset Management3
- Consulting & Professional Services3
- Banking & Financial Services1
What Employers Look For
The qualifications that appear most often in remote bilingual customer service representative jobs.
- Verbal and written fluency in English and at least one additional language
- One or more years of customer service experience in a professional setting
- Proficiency with CRM software and customer ticketing systems
- Strong written communication skills for email and chat support
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Ability to meet call volume targets and maintain quality scores consistently
Tips for Your Remote Bilingual Customer Service Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote bilingual customer service representative openings from across the U.S. in one place, so you can find roles that match your language pair and apply directly without sorting through unrelated postings.
Prove your async communication skills upfront
Remote bilingual customer service work runs on written handoffs, not verbal check-ins. Include ticket summaries, chat resolution examples, or email templates you've written in both languages in your application materials to show you can communicate clearly without real-time back-and-forth.
Signal your remote setup in your resume
Employers screening remote candidates want to know you're already set up to work independently. Mention your home office tools, any remote-specific platforms you've used like Zendesk or Intercom, and prior fully remote roles so hiring managers don't have to ask.
Prepare for asynchronous remote interviews
Many remote employers use one-way video or written screening stages before a live call. Practice delivering clear, structured responses in both languages on camera so your bilingual fluency comes through even without real-time dialogue.
Remote Bilingual Customer Service Representative Jobs: Frequently Asked Questions
How do I get a remote bilingual customer service representative job?
Target companies with distributed support teams and a customer base that crosses language lines, such as SaaS platforms, fintech firms, and healthcare portals. Remote employers screen heavily for written communication because most escalations happen over chat or email, not phone. Candidates who can demonstrate self-direction, fast ticket resolution, and clean written handoffs in both languages move to the top of shortlists.
Which companies hire remote bilingual customer service representatives?
Remote bilingual customer service representative roles are posted by GetInsured, TTEC, and Conduent and others right now, based on current remote listings on Migrate Mate as of August 2026. These postings come primarily from remote-first technology companies, financial services firms, and healthcare platforms that serve large non-English-speaking customer segments through fully distributed support teams.
Can you get a remote bilingual customer service representative job with no experience?
Yes, but remote entry-level roles are competitive because employers expect you to troubleshoot independently from day one without a supervisor nearby. Your best path is through smaller remote-first startups or BPO contractors that run structured onboarding for new hires. Demonstrating strong written communication in both languages, comfort with CRM tools, and any customer-facing volunteer or gig work can substitute for formal call center experience.
Do you need a degree for remote bilingual customer service representative jobs?
Not always. Most remote employers weight fluency verification, typing speed, CRM familiarity, and documented customer satisfaction results well above a diploma. A high school credential or equivalent is the typical baseline, and many remote postings list it as preferred rather than required. Certifications in customer support platforms or a strong record of resolved tickets can offset the absence of a four-year degree.
Which industries hire the most remote bilingual customer service representatives?
Most remote bilingual customer service representative openings sit in Technology & Software, Insurance, and Investment & Asset Management, per current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed support teams to serve multilingual customer bases across time zones without the overhead of regional offices.
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