Entry Level Customer Relations Representative Jobs
New grad customer relations representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated communication skills can matter more than a long resume. Most openings cover on-site and hybrid settings across Insurance, Automotive, and Manufacturing, with employers like State Farm, CarMax, and Timken hiring at this level now.
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Position Summary:
This position serves as a resource for clients and subsidiary hospital locations regarding specimen and testing information by providing solutions on issues such as sample integrity, sample volume, test clarification, patient name discrepancies and/or questionable results. Maintains and projects a professional image through communication with patients, medical centers, medical staff and co-workers.
Essential Functions and Responsibilities:
-
Answers phone calls, provides information or refers phone calls as needed.
-
Receives and initiates communication to and from remote locations to discuss resolution to identified problems.
-
Has knowledge of test requesting, labeling, specimen storage and retrieval, and tracking.
-
Provides specimen requirements, expected ranges, production schedule and information on specimen stability to all clients.
-
Proven ability to meet and work with clients. Works with hospital subsidiaries to ensure proper ordering, labeling, packaging, and transporting of laboratory specimens to McLaren Medical Laboratory (MML).
-
Follows laboratory procedures in resolving problems and documents actions taken appropriately.
Required:
High school diploma or equivalent
2 years previous experience in specimen collection, handling, and processing and/or related health care experience
Preferred:
Associates Degree in Applied Science or related field
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
- Schedule: Full-time
- Requisition ID: 26012045
- Daily Work Times: 4:00PM - 12:30AM
- Hours Per Pay Period: 80
- On Call: No
- Weekends: Yes
About us
The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-time, part-time and contracted employees and more than 93,000 network providers throughout Michigan.
Position Summary:
This position serves as a resource for clients and subsidiary hospital locations regarding specimen and testing information by providing solutions on issues such as sample integrity, sample volume, test clarification, patient name discrepancies and/or questionable results. Maintains and projects a professional image through communication with patients, medical centers, medical staff and co-workers.
Essential Functions and Responsibilities:
-
Answers phone calls, provides information or refers phone calls as needed.
-
Receives and initiates communication to and from remote locations to discuss resolution to identified problems.
-
Has knowledge of test requesting, labeling, specimen storage and retrieval, and tracking.
-
Provides specimen requirements, expected ranges, production schedule and information on specimen stability to all clients.
-
Proven ability to meet and work with clients. Works with hospital subsidiaries to ensure proper ordering, labeling, packaging, and transporting of laboratory specimens to McLaren Medical Laboratory (MML).
-
Follows laboratory procedures in resolving problems and documents actions taken appropriately.
Required:
High school diploma or equivalent
2 years previous experience in specimen collection, handling, and processing and/or related health care experience
Preferred:
Associates Degree in Applied Science or related field
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
- Schedule: Full-time
- Requisition ID: 26012045
- Daily Work Times: 4:00PM - 12:30AM
- Hours Per Pay Period: 80
- On Call: No
- Weekends: Yes
About us
The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-time, part-time and contracted employees and more than 93,000 network providers throughout Michigan.
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Entry Level Customer Relations Representative Jobs: Frequently Asked Questions
How do I get an entry level customer relations representative job?
Entry level customer relations representative employers look for candidates who can demonstrate clear communication, patience, and problem-solving, even without years of experience. Highlight any customer-facing work from internships, part-time retail or service jobs, or campus roles. Tailoring your resume to show conflict resolution or relationship-building moments gives you a concrete edge over candidates who list only job titles.
Which companies hire entry level customer relations representatives?
Companies hiring entry level customer relations representatives right now include State Farm, CarMax, and Timken, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from a broad mix of employers, including large corporations with structured onboarding programs and mid-size companies where junior hires take on real client-facing work quickly.
Are there remote entry level customer relations representative jobs?
Yes, though availability varies by employer and industry. About 0% of entry level customer relations representative openings are remote or hybrid as of November 2026, meaning a meaningful share of roles still require in-office presence, particularly in industries where face-to-face client interaction is a core part of the job at the junior level.
Are these new grad customer relations representative jobs?
Yes, these listings include new grad, recent graduate, and junior customer relations representative roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or volunteer work in place of full-time history, or explicitly invites candidates with a strong portfolio of client communication examples rather than a lengthy professional background.
Which industries hire the most entry level customer relations representatives?
Entry Level customer relations representative roles concentrate in Insurance, Automotive, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive entry level hiring because they depend on ongoing client relationships, high transaction volumes, or customer retention goals that require dedicated representatives even at the junior level.