Entry Level Customer Support Jobs
New grad customer support jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong communication skills and internship or volunteer work can matter more than a long resume. Most openings are on-site, remote, and hybrid roles across Manufacturing, Technology & Software, and Distribution & Wholesale, with employers like Fastenal, KLA, and Uline hiring at this level now.
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Showing 5 of 52+ Entry Level Customer Support jobs
Job Description
Customer Supply Chain Support420 N Eastman Rd, Longview, TX 75601
TX414 Single Customer Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
OVERVIEW:
Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Responding and coordinating resources relative to customer requests
o Managing inventory
o Placing and fulfilling orders
o Receiving and shipping inventory
o Executing inventory fulfillment within the customer facility
o Sourcing and quoting new and existing products
o Participating in continuous improvement activities and implementing new business processes
o Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
o Excellent written and oral communication skills
o Proficient computer skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Highly motivated, self directed and customer service oriented
o Be comfortable in a sales-oriented environment
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess an interest in career advancement
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 08-07-2026.
Equal Opportunity Employer
Job Description
Customer Supply Chain Support420 N Eastman Rd, Longview, TX 75601
TX414 Single Customer Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
OVERVIEW:
Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Responding and coordinating resources relative to customer requests
o Managing inventory
o Placing and fulfilling orders
o Receiving and shipping inventory
o Executing inventory fulfillment within the customer facility
o Sourcing and quoting new and existing products
o Participating in continuous improvement activities and implementing new business processes
o Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
o Excellent written and oral communication skills
o Proficient computer skills
o Demonstrate strong math aptitude, attention to detail and sense of urgency
o Highly motivated, self directed and customer service oriented
o Be comfortable in a sales-oriented environment
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Possess an interest in career advancement
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 08-07-2026.
Equal Opportunity Employer
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Who's Hiring
Top Industries Hiring
- Manufacturing17
- Technology & Software12
- Distribution & Wholesale3
- Banking & Financial Services2
- Consulting & Professional Services2
Entry Level Customer Support Jobs: Frequently Asked Questions
How do I get an entry level customer support job?
Focus on demonstrating communication skills, patience, and problem-solving ability, which matter more than years of experience at this stage. Highlight any customer-facing work, including retail, food service, or volunteer roles. Familiarity with ticketing systems or CRM tools like Zendesk or Salesforce gives you an edge, and a cover letter that shows genuine enthusiasm for helping people stands out to hiring managers reviewing entry level applications.
Which companies hire entry level customer supports?
Companies hiring entry level customer supports right now include Fastenal, KLA, and Uline, based on current listings on Migrate Mate as of August 2026. A wide range of employers hire at this level, from startups and SaaS companies to large retailers and healthcare organizations, since nearly every business that serves customers needs support staff who are eager to learn on the job.
Are there remote entry level customer support jobs?
Yes, and there are more than you might expect at this experience level. About 38% of entry level customer support openings are remote or hybrid as of August 2026, reflecting how broadly employers have adopted flexible work for support roles. Remote positions often require a reliable internet connection and a quiet workspace, and some include paid training to get new hires up to speed quickly.
Are these new grad customer support jobs?
Yes, the openings here include new grad, recent graduate, and junior customer support roles designed for candidates just entering the workforce. A new grad friendly posting typically welcomes zero to two years of experience, accepts internships or part-time work as qualifying background, and does not require industry-specific credentials. If you have strong interpersonal skills and a willingness to learn, most of these roles are accessible at the new grad stage.
Which industries hire the most entry level customer supports?
Entry Level customer support roles concentrate in Manufacturing, Technology & Software, and Distribution & Wholesale, based on current listings on Migrate Mate as of August 2026. These sectors drive the most hiring at this level because they rely on high volumes of customer interaction daily, which creates ongoing demand for approachable, trainable candidates who can represent the brand and resolve issues without extensive prior experience.