Entry Level Application Support Analyst Jobs
New grad application support analyst jobs connect recent graduates and entry level candidates with 0 to 2 years of experience to roles where a strong internship record or hands-on portfolio can matter more than a long resume. Most openings are on-site roles across Technology & Software, Consulting & Professional Services, and Automotive, with employers like Software Technology, Capgemini, and Sysintelli hiring at this level now.
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Showing 5 of 14+ Entry Level Application Support Analyst jobs
Site Reliability Engineer (SRE) – Application Support
Diversified Services Network, Inc. (DSN) is seeking a full-time Site Reliability Engineer (SRE) – Application Support to join our team in their choice of our Chicago, IL or Peoria, IL office locations. We offer a full hybrid work model, requiring 2 days of onsite work per week, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
We are seeking a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve support tickets for critical business applications, ensuring availability and performance are maintained against defined Service Level Agreements. This role combines hands-on application support with automation and monitoring work, and includes periodic off-shift and weekend support coverage.
Key Responsibilities
- Triage and resolve support tickets in accordance with defined Service Level Agreements (SLAs).
- Identify and resolve critical application and technical problems, including responding to off-shift and weekend support calls.
- Investigate tickets and perform statistical analysis and testing of application failures.
- Proactively identify and manage issue resolution, documenting the process and providing follow-up to requestors.
- Monitor application availability and performance on an ongoing basis.
- Develop scripts and automation tools to better detect and correct application issues.
- Build monitoring and alerting capabilities to proactively surface application issues.
- Collaborate cross-functionally, including occasional coordination with external partner/dealer communications.
- Perform additional duties as assigned.
Requirements
Education & Experience
- Bachelor's or Master's degree with 2–4 years of experience in Application Support for cloud-based applications; OR
- No degree with a relevant technical certification and 6+ years of comparable experience.
Required Technical Skills
- Expertise supporting, querying, and reporting on relational databases, preferably Snowflake.
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, DynamoDB, Lambda, CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, and SES.
- Experience troubleshooting issues related to UI, API, and data flow.
- Expertise with high-availability architecture.
- Experience with monitoring tools (e.g., ThousandEyes, AppDynamics, Grafana).
- Background in data management, data engineering, or data operations; familiarity with ADO pipeline framework a plus.
- Experience with Python or a related scripting language for automation.
- Experience in a Site Reliability Engineering (SRE) capacity, improving application availability and performance.
- Working knowledge of Python, PowerShell, SQL, and JSON.
- Working knowledge of autoscaling deployment concepts (hands-on configuration not required).
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 95,000-100,000 per annual
Site Reliability Engineer (SRE) – Application Support
Diversified Services Network, Inc. (DSN) is seeking a full-time Site Reliability Engineer (SRE) – Application Support to join our team in their choice of our Chicago, IL or Peoria, IL office locations. We offer a full hybrid work model, requiring 2 days of onsite work per week, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
We are seeking a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve support tickets for critical business applications, ensuring availability and performance are maintained against defined Service Level Agreements. This role combines hands-on application support with automation and monitoring work, and includes periodic off-shift and weekend support coverage.
Key Responsibilities
- Triage and resolve support tickets in accordance with defined Service Level Agreements (SLAs).
- Identify and resolve critical application and technical problems, including responding to off-shift and weekend support calls.
- Investigate tickets and perform statistical analysis and testing of application failures.
- Proactively identify and manage issue resolution, documenting the process and providing follow-up to requestors.
- Monitor application availability and performance on an ongoing basis.
- Develop scripts and automation tools to better detect and correct application issues.
- Build monitoring and alerting capabilities to proactively surface application issues.
- Collaborate cross-functionally, including occasional coordination with external partner/dealer communications.
- Perform additional duties as assigned.
Requirements
Education & Experience
- Bachelor's or Master's degree with 2–4 years of experience in Application Support for cloud-based applications; OR
- No degree with a relevant technical certification and 6+ years of comparable experience.
Required Technical Skills
- Expertise supporting, querying, and reporting on relational databases, preferably Snowflake.
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, DynamoDB, Lambda, CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, and SES.
- Experience troubleshooting issues related to UI, API, and data flow.
- Expertise with high-availability architecture.
- Experience with monitoring tools (e.g., ThousandEyes, AppDynamics, Grafana).
- Background in data management, data engineering, or data operations; familiarity with ADO pipeline framework a plus.
- Experience with Python or a related scripting language for automation.
- Experience in a Site Reliability Engineering (SRE) capacity, improving application availability and performance.
- Working knowledge of Python, PowerShell, SQL, and JSON.
- Working knowledge of autoscaling deployment concepts (hands-on configuration not required).
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 95,000-100,000 per annual
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Entry Level Application Support Analyst Jobs: Frequently Asked Questions
How do I get an entry level application support analyst job?
Entry level application support analyst roles typically look for candidates who can demonstrate hands-on troubleshooting, ticket handling, or help desk experience, even from internships, coursework labs, or personal projects. Familiarity with ITSM tools, basic SQL, and strong communication skills gives candidates a clear edge at this stage. Tailoring your resume to highlight specific software systems you have supported or tested will set you apart from other entry level applicants.
Which companies hire entry level application support analysts?
Companies hiring entry level application support analysts right now include Software Technology, Capgemini, and Sysintelli, based on current listings on Migrate Mate as of September 2026. At this level, hiring covers large enterprises with formal IT rotational programs, managed service providers, and mid-size technology companies that need junior analysts to staff their help desk and application support tiers.
Are there remote entry level application support analyst jobs?
Yes, though many postings at the entry level still require on-site or hybrid availability for hands-on system access and team training. About 45% of entry level application support analyst openings are remote or hybrid as of September 2026, so candidates who prefer flexible arrangements will find options, particularly with larger technology firms and managed service providers.
Are these new grad application support analyst jobs?
Yes, this page includes new grad, recent graduate, and junior application support analyst roles alongside other entry level postings. A new grad-friendly posting typically welcomes 0 to 2 years of experience and accepts internships, bootcamp projects, or a strong portfolio in place of full-time work history. Look for listings that mention training programs, mentorship, or associate-level titles as clear signals that the employer is open to early-career candidates.
Which industries hire the most entry level application support analysts?
Entry Level application support analyst roles concentrate in Technology & Software, Consulting & Professional Services, and Automotive, based on current listings on Migrate Mate as of September 2026. These sectors drive the most entry level hiring because they run large, complex application ecosystems that depend on dedicated support analysts to manage tickets, troubleshoot end-user issues, and maintain system uptime across distributed teams.