Entry Level Customer Success Representative Jobs
New grad customer success representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of client-facing projects can matter more than a long resume. Most openings include on-site, remote, and hybrid roles across Technology & Software, Consulting & Professional Services, and Non-Profit & Social Services, with employers like ALTO USA, GitLab, and JetBrains hiring at this level now.
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Showing 5 of 73+ Entry Level Customer Success Representative jobs
Company Profile: AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create advanced retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology which allows businesses to capture shopper identity and item level data in realtime from purchases made in store and online. The benefit of this is two fold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with the former AppCard’s platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.
About the Role: AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. This role will allow you to position our industry leading products and execute data-driven marketing strategies to our largest clients.
Responsibilities
- Train clients on how to use the AppCard platform
- Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy
- Become a product expert in the AppCard platform to best leverage AppCard’s product offering
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present AppCard’s value using data and insights
- Drive growth within existing clients, identify upsell opportunities and generate new revenue
- Understand, adapt to, and help build AppCard’s ongoing product and technology developments
- Develop and execute data-driven campaigns and in-store promotions
- Assist clients with basic troubleshooting on various software and hardware issues that may arise
- Work cross-functionally with implementation, development, finance, tech support, product and marketing
Requirements
- 1-3 years of experience
- Customer oriented
- Excellent oral and written communication skills
- Experience managing complex software/hardware implementation projects
- Tech Savvy; basic understanding of front end vs. backend
- Understanding of retail business needs a plus
- Fast and autonomous learner
- Provide technical and product support
- Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience
- Advantage: experience using SalesForce, JIRA, BI tools such as Cognos/SiSense/other, Excel, and G-Suite
- Grocery industry experience preferred
LOCATION: PITTSBURGH-BASED CANDIDATES ONLY. This role is mostly remote, but you must live in or near Pittsburgh, PA.
Company Profile: AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create advanced retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology which allows businesses to capture shopper identity and item level data in realtime from purchases made in store and online. The benefit of this is two fold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with the former AppCard’s platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.
About the Role: AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. This role will allow you to position our industry leading products and execute data-driven marketing strategies to our largest clients.
Responsibilities
- Train clients on how to use the AppCard platform
- Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy
- Become a product expert in the AppCard platform to best leverage AppCard’s product offering
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present AppCard’s value using data and insights
- Drive growth within existing clients, identify upsell opportunities and generate new revenue
- Understand, adapt to, and help build AppCard’s ongoing product and technology developments
- Develop and execute data-driven campaigns and in-store promotions
- Assist clients with basic troubleshooting on various software and hardware issues that may arise
- Work cross-functionally with implementation, development, finance, tech support, product and marketing
Requirements
- 1-3 years of experience
- Customer oriented
- Excellent oral and written communication skills
- Experience managing complex software/hardware implementation projects
- Tech Savvy; basic understanding of front end vs. backend
- Understanding of retail business needs a plus
- Fast and autonomous learner
- Provide technical and product support
- Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience
- Advantage: experience using SalesForce, JIRA, BI tools such as Cognos/SiSense/other, Excel, and G-Suite
- Grocery industry experience preferred
LOCATION: PITTSBURGH-BASED CANDIDATES ONLY. This role is mostly remote, but you must live in or near Pittsburgh, PA.
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Top Industries Hiring
- Technology & Software34
- Consulting & Professional Services6
- Non-Profit & Social Services3
- Retail2
- Marketing & Advertising2
Entry Level Customer Success Representative Jobs: Frequently Asked Questions
How do I get an entry level customer success representative job?
Entry level customer success representative employers look for candidates who can demonstrate clear communication, patience, and the ability to learn software tools quickly. Internship experience in a client-facing role, even outside a formal CSR title, gives you a strong edge. Highlight any experience resolving issues, onboarding users, or managing relationships, and tailor your resume to show outcomes rather than just duties.
Which companies hire entry level customer success representatives?
Companies hiring entry level customer success representatives right now include ALTO USA, GitLab, and JetBrains, based on current listings on Migrate Mate as of September 2026. SaaS companies, fintech platforms, and growing startups tend to hire heavily at this level because they need customer-facing staff who can be trained on their specific product from the ground up.
Are there remote entry level customer success representative jobs?
Yes, though availability varies by employer and role type. About 56% of entry level customer success representative openings are remote or hybrid as of September 2026, making this one of the more accessible fields for candidates who need location flexibility. Many remote postings at this level are with tech and SaaS companies that manage distributed teams and conduct onboarding entirely online.
Are these new grad customer success representative jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad-friendly posting typically lists zero to two years of experience as sufficient, accepts internships or coursework as qualifying background, and does not require prior CSR titles. Look for language like "training provided" or "we will teach" as a signal.
Which industries hire the most entry level customer success representatives?
Entry Level customer success representative roles concentrate in Technology & Software, Consulting & Professional Services, and Non-Profit & Social Services, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because their products require ongoing customer education, onboarding support, and relationship management, all of which entry level candidates can learn and deliver with the right communication skills and product training.