Entry Level Customer Specialist Jobs
New grad customer specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer-facing skills can matter more than a long resume. Most openings are on-site roles across Technology & Software, Insurance, and Banking & Financial Services, with employers like ALTO USA, State Farm, and Carmax Business Services hiring at this level now.
Find JobsOverview
Showing 5 of 67+ Entry Level Customer Specialist jobs
- Orlando, FL
- Kansas City, MO Nashville, TN
- Serve as the first point of contact for client incidents, service requests, and technical issues.
- Provide customer support through phone, ticketing, and other electronic communication channels.
- Investigate, troubleshoot, document, and resolve customer issues in a timely manner.
- Triage support requests and escalate issues as appropriate using monitoring and troubleshooting tools.
- Perform routine, pre-approved configuration and maintenance activities within client environments.
- Gather and document detailed information to support issue resolution and escalation.
- Troubleshoot front-end application issues by:
- Shadowing end users.
- Testing workflows.
- Validating application functionality.
- Leveraging troubleshooting tools and knowledge articles.
- Support back-end troubleshooting activities by:
- Capturing log files.
- Querying database tables.
- Updating approved database fields.
- Cycling or updating application servers.
- Maintain accurate and complete documentation throughout the support lifecycle.
- Collaborate with internal teams and customer stakeholders to ensure timely issue resolution.
- Prioritize and manage multiple support requests while working in a collaborative, fast-paced environment. Comply with HIPAA, PECA, CHIA, Oracle Health policies, and customer security requirements.
- Work alongside experienced support professionals.
- Gain hands-on experience supporting real-world client scenarios.
- Develop technical troubleshooting and workflow analysis skills. Begin meaningful project work while building a foundation for long-term career growth within Oracle Health Support.
- Associate's degree, Bachelor's degree, or technical degree preferred.
- 2+ years of professional experience in customer service, technical support, healthcare, or a related field.
- At least 1 year of call center and/or phone-based technical support experience.
- Basic technical troubleshooting skills and the ability to learn healthcare technology systems. Strong customer service, communication, and problem-solving skills.
- 7:00 AM – 7:00 PM CT
- 6:00 AM – 3:00 PM CT
- 7:00 AM – 4:00 PM CT
- 8:00 AM – 5:00 PM CT
- 9:00 AM – 6:00 PM CT
- Orlando, FL
- Kansas City, MO Nashville, TN
- Serve as the first point of contact for client incidents, service requests, and technical issues.
- Provide customer support through phone, ticketing, and other electronic communication channels.
- Investigate, troubleshoot, document, and resolve customer issues in a timely manner.
- Triage support requests and escalate issues as appropriate using monitoring and troubleshooting tools.
- Perform routine, pre-approved configuration and maintenance activities within client environments.
- Gather and document detailed information to support issue resolution and escalation.
- Troubleshoot front-end application issues by:
- Shadowing end users.
- Testing workflows.
- Validating application functionality.
- Leveraging troubleshooting tools and knowledge articles.
- Support back-end troubleshooting activities by:
- Capturing log files.
- Querying database tables.
- Updating approved database fields.
- Cycling or updating application servers.
- Maintain accurate and complete documentation throughout the support lifecycle.
- Collaborate with internal teams and customer stakeholders to ensure timely issue resolution.
- Prioritize and manage multiple support requests while working in a collaborative, fast-paced environment. Comply with HIPAA, PECA, CHIA, Oracle Health policies, and customer security requirements.
- Work alongside experienced support professionals.
- Gain hands-on experience supporting real-world client scenarios.
- Develop technical troubleshooting and workflow analysis skills. Begin meaningful project work while building a foundation for long-term career growth within Oracle Health Support.
- Associate's degree, Bachelor's degree, or technical degree preferred.
- 2+ years of professional experience in customer service, technical support, healthcare, or a related field.
- At least 1 year of call center and/or phone-based technical support experience.
- Basic technical troubleshooting skills and the ability to learn healthcare technology systems. Strong customer service, communication, and problem-solving skills.
- 7:00 AM – 7:00 PM CT
- 6:00 AM – 3:00 PM CT
- 7:00 AM – 4:00 PM CT
- 8:00 AM – 5:00 PM CT
- 9:00 AM – 6:00 PM CT
See All 67 Entry Level Customer Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEntry Level Customer Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software13
- Insurance9
- Banking & Financial Services5
- Construction & Real Estate4
- Healthcare & Medical Services4
Entry Level Customer Specialist Jobs: Frequently Asked Questions
How do I get an entry level customer specialist job?
Focus on demonstrating communication skills and a customer-first mindset, even if your experience comes from internships, part-time retail, or campus work. Tailor your resume to show how you resolved problems or supported customers in any setting. Entry level postings at this level often prioritize attitude and coachability over prior years in a formal specialist role.
Which companies hire entry level customer specialists?
Companies hiring entry level customer specialists right now include ALTO USA, State Farm, and Carmax Business Services, based on current listings on Migrate Mate as of September 2026. Hiring at this level covers large enterprises with structured onboarding programs as well as growing mid-size companies that bring on junior candidates and train them into the role.
Are there remote entry level customer specialist jobs?
Yes, though on-site roles still make up the majority at this experience level. About 46% of entry level customer specialist openings are remote or hybrid as of September 2026, so candidates who need flexibility do have options. Filtering by work setting on Migrate Mate lets you see which current openings match your preference.
Are these new grad customer specialist jobs?
Yes, many of these openings are new grad and junior roles that explicitly welcome recent graduates with little or no formal experience. A new-grad-friendly posting typically lists zero to two years of experience as sufficient, accepts internship or volunteer work as qualifying background, and sometimes considers a strong portfolio or demonstrated soft skills in place of a full employment history.
Which industries hire the most entry level customer specialists?
Entry Level customer specialist roles concentrate in Technology & Software, Insurance, and Banking & Financial Services, based on current listings on Migrate Mate as of September 2026. Those sectors drive hiring at this level because they maintain large customer-facing teams and regularly bring on junior candidates to handle growing service and support demand.