Entry Level Customer Service Lead Jobs
New grad customer service lead jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated leadership in a service role can matter more than a long resume. Most openings are on-site roles across Retail, Staffing & Recruiting, and Technology & Software, with employers like Circle K, Kelly, and ViaPlus hiring at this level now.
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Showing 5 of 47+ Entry Level Customer Service Lead jobs
INTRODUCTION
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
ROLE AND RESPONSIBILITIES
As a Lead Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
BASIC QUALIFICATIONS
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
- Entry level employee supervision
PREFERRED QUALIFICATIONS
Great if you have:
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
LOCATION
Store 2703150: 7040 N Tryon St, Charlotte, North Carolina 28213
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
INTRODUCTION
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
ROLE AND RESPONSIBILITIES
As a Lead Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
BASIC QUALIFICATIONS
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
- Entry level employee supervision
PREFERRED QUALIFICATIONS
Great if you have:
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
LOCATION
Store 2703150: 7040 N Tryon St, Charlotte, North Carolina 28213
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
See All 47 Entry Level Customer Service Lead Jobs
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Find JobsEntry Level Customer Service Lead Job Market
Who's Hiring
- Circle K42
- Kelly1
- ViaPlus1
- PetSmart1
- Bass Pro Shops1
Top Industries Hiring
- Retail44
- Staffing & Recruiting2
- Technology & Software1
- Construction & Real Estate1
- Consulting & Professional Services1
Entry Level Customer Service Lead Jobs: Frequently Asked Questions
How do I get an entry level customer service lead job?
Focus on experience that shows you can guide a team and resolve customer issues, even informally. Internships, part-time service roles where you trained coworkers, or volunteer leadership all count. Employers at this level look for communication skills, composure under pressure, and a basic grasp of service metrics. Tailoring your resume to show those qualities directly will give you a real edge over candidates with generic service experience.
Which companies hire entry level customer service leads?
Companies hiring entry level customer service leads right now include Circle K, Kelly, and ViaPlus, based on current listings on Migrate Mate as of September 2026. At this level, hiring tends to come from retailers, healthcare networks, financial services firms, and tech companies that run large customer-facing operations and promote from within.
Are there remote entry level customer service lead jobs?
Yes, though many roles at this level are on-site or hybrid because employers want new leads close to the teams they support. About 0% of entry level customer service lead openings are remote or hybrid as of September 2026, so remote options do exist and are worth filtering for when you search current listings.
Are these new grad customer service lead jobs?
Yes. Many of these postings are new grad and junior roles that explicitly welcome candidates with zero to two years of experience, recent graduates entering the workforce, or applicants who can point to internships or a portfolio of service leadership work. A new-grad-friendly posting typically does not require prior management titles and accepts equivalent experience from part-time or internship settings.
Which industries hire the most entry level customer service leads?
Entry Level customer service lead roles concentrate in Retail, Staffing & Recruiting, and Technology & Software, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they run high-volume customer operations that depend on junior leads to coach frontline staff and maintain service quality day to day.