Entry Level Support Analyst Jobs
New grad support analyst jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are a mix of on-site, remote, and hybrid roles across Technology & Software, Banking & Financial Services, and Healthcare & Medical Services, with employers like Infojini, JPMorganChase, and CoxHealth hiring at this level now.
Find JobsOverview
Showing 4 of 78+ Entry Level Support Analyst jobs
Overview
A frontline support professional who provides end-user support, both over the phone and in person, for software and hardware issues related to medical image sharing and distribution. Receives, documents, and handles tickets. Responsible for providing information, attempting first call resolution, triaging and escalating requests for complex imaging request issues appropriately. Able to work as part of a team.
Responsibilities
- Provides frontline technical support in person, by telephone, via self-service tickets or other communication venues on moderately complex workflows and/or processes. Documents accurate assessment, analyzes, effectively troubleshoots and resolves or appropriately escalates issues.
- May monitor team work queues and takes ownership of tickets according to priority and daily assignments.
- Responsible for providing a high level of customer service by providing customers with information, restoring services, providing specific services as per guidelines and escalating tickets to higher levels of support.
- Responsible for obtaining pertinent information for ticket creation and providing a customer friendly resolution.
- May provide analysis functions in support of special projects.
- Maintain proficiency with tools necessary to the role, including current software platform for ticket and problem management.
- Successfully utilizes the ACD (Automatic Call Distributor) system within department guidelines.
- Networks and collaborates with other IS teams.
- May present information in small group settings (informal presentations). Communicates the status of open problems or issues to all concerned parties.
- May manage single-person projects as assigned, using proscribed workflows from inception through completion.
- Performs other duties as required or assigned.
Qualifications
High school diploma or equivalent preferred
Required Licensure/Certifications
None
Remote: Hybrid Remote
Area of Interest: Information Systems/Technology
Pay Range: $21.72/Hr. - $33.67/Hr.
FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
Shift: Night
Job ID: 41681
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.
Overview
A frontline support professional who provides end-user support, both over the phone and in person, for software and hardware issues related to medical image sharing and distribution. Receives, documents, and handles tickets. Responsible for providing information, attempting first call resolution, triaging and escalating requests for complex imaging request issues appropriately. Able to work as part of a team.
Responsibilities
- Provides frontline technical support in person, by telephone, via self-service tickets or other communication venues on moderately complex workflows and/or processes. Documents accurate assessment, analyzes, effectively troubleshoots and resolves or appropriately escalates issues.
- May monitor team work queues and takes ownership of tickets according to priority and daily assignments.
- Responsible for providing a high level of customer service by providing customers with information, restoring services, providing specific services as per guidelines and escalating tickets to higher levels of support.
- Responsible for obtaining pertinent information for ticket creation and providing a customer friendly resolution.
- May provide analysis functions in support of special projects.
- Maintain proficiency with tools necessary to the role, including current software platform for ticket and problem management.
- Successfully utilizes the ACD (Automatic Call Distributor) system within department guidelines.
- Networks and collaborates with other IS teams.
- May present information in small group settings (informal presentations). Communicates the status of open problems or issues to all concerned parties.
- May manage single-person projects as assigned, using proscribed workflows from inception through completion.
- Performs other duties as required or assigned.
Qualifications
High school diploma or equivalent preferred
Required Licensure/Certifications
None
Remote: Hybrid Remote
Area of Interest: Information Systems/Technology
Pay Range: $21.72/Hr. - $33.67/Hr.
FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
Shift: Night
Job ID: 41681
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.
See All 78 Entry Level Support Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEntry Level Support Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software29
- Banking & Financial Services8
- Healthcare & Medical Services5
- Consulting & Professional Services5
- Staffing & Recruiting4
Entry Level Support Analyst Jobs: Frequently Asked Questions
How do I get an entry level support analyst job?
Focus on demonstrating hands-on technical skills rather than years of experience. Employers at this level look for familiarity with ticketing systems, basic troubleshooting, and clear communication. Internship experience, a help desk certification like CompTIA A+, or a portfolio showing real problem-solving work gives entry level candidates a concrete edge over applicants who rely on coursework alone.
Which companies hire entry level support analysts?
Companies hiring entry level support analysts right now include Infojini, JPMorganChase, and CoxHealth, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a wide range of organizations, including technology firms, healthcare systems, financial services companies, and managed service providers that regularly onboard junior talent.
Are there remote entry level support analyst jobs?
Yes, though on-site roles are still common at this stage. About 29% of entry level support analyst openings are remote or hybrid as of September 2026, which gives new candidates flexibility without waiting to build years of experience first. Hybrid roles are especially common at larger organizations that maintain in-person onboarding programs.
Are these new grad support analyst jobs?
Yes, these listings include new grad, recent graduate, and junior roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or academic projects toward that requirement, or explicitly invites candidates with a relevant portfolio instead of a full work history. Look for language like "entry level," "junior," or "training provided" in the job description.
Which industries hire the most entry level support analysts?
Entry Level support analyst roles concentrate in Technology & Software, Banking & Financial Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they run large internal user bases, customer-facing platforms, or IT infrastructure that requires consistent frontline support and creates steady demand for junior hires.