Entry Level Support Analyst Jobs
New grad support analyst jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are a mix of on-site, remote, and hybrid roles across Technology & Software, Banking & Financial Services, and Staffing & Recruiting, with employers like Infojini, Ursus, and JPMorganChase hiring at this level now.
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Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Tech Support Analyst provides IT support to LPL employees by resolving or escalating technical issues in a timely and professional manner across multiple communication channels. This role also supports internal IT initiatives, including technology rollouts, end-user adoption efforts, new hire onboarding support, and knowledge base development to enhance service delivery, automation, and AI-enabled support capabilities.
Responsibilities:
- Receive, log, track, and manage incoming support requests through phone, reservations, customer-initiated incidents, and chat channels.
- Troubleshoot and resolve issues related to line-of-business applications, Microsoft technologies, VPN connectivity, mobile devices, laptops, desktops, printers, and other hardware.
- Research reported issues, provide status updates, and communicate escalation paths to end users when necessary.
- Adhere to established service management processes, support procedures, and documentation standards.
- Contribute to continuous improvement initiatives by identifying opportunities to reduce service desk volume and developing knowledge base articles.
- Support technology deployments and initiatives that improve employee adoption of new tools and services.
- Assist new hires with IT setup and onboarding activities to enable a successful start at LPL.
What Are We Looking For?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, are driven to help our clients succeed, and contribute to a culture where we win together and create and share joy in our work. Successful candidates embrace continuous improvement, collaboration, accountability, and exceptional customer service.
Requirements:
- 2+ years of technical support experience or related experience.
- Associate’s degree, certificate, or boot camp completion in Computer Science or a related field.
- Experience supporting Microsoft Active Directory, Microsoft Office, Microsoft 365, corporate networks, and mobile device technologies.
- Working knowledge of Windows operating systems, PC hardware, networking concepts, and mobile technologies.
- Experience providing customer support and issue resolution in a professional environment.
Core Competencies:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
Preferences:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
- Collaborators who deliver exceptional client experiences.
- Familiarity with Windows operating systems, computer hardware, networking concepts, and mobile device support.
- Previous experience providing technical support in a corporate or customer-focused environment.
- Experience troubleshooting desktop, laptop, printer, VPN, or mobile device issues.
Pay Range:
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26
Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Tech Support Analyst provides IT support to LPL employees by resolving or escalating technical issues in a timely and professional manner across multiple communication channels. This role also supports internal IT initiatives, including technology rollouts, end-user adoption efforts, new hire onboarding support, and knowledge base development to enhance service delivery, automation, and AI-enabled support capabilities.
Responsibilities:
- Receive, log, track, and manage incoming support requests through phone, reservations, customer-initiated incidents, and chat channels.
- Troubleshoot and resolve issues related to line-of-business applications, Microsoft technologies, VPN connectivity, mobile devices, laptops, desktops, printers, and other hardware.
- Research reported issues, provide status updates, and communicate escalation paths to end users when necessary.
- Adhere to established service management processes, support procedures, and documentation standards.
- Contribute to continuous improvement initiatives by identifying opportunities to reduce service desk volume and developing knowledge base articles.
- Support technology deployments and initiatives that improve employee adoption of new tools and services.
- Assist new hires with IT setup and onboarding activities to enable a successful start at LPL.
What Are We Looking For?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, are driven to help our clients succeed, and contribute to a culture where we win together and create and share joy in our work. Successful candidates embrace continuous improvement, collaboration, accountability, and exceptional customer service.
Requirements:
- 2+ years of technical support experience or related experience.
- Associate’s degree, certificate, or boot camp completion in Computer Science or a related field.
- Experience supporting Microsoft Active Directory, Microsoft Office, Microsoft 365, corporate networks, and mobile device technologies.
- Working knowledge of Windows operating systems, PC hardware, networking concepts, and mobile technologies.
- Experience providing customer support and issue resolution in a professional environment.
Core Competencies:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
Preferences:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
- Collaborators who deliver exceptional client experiences.
- Familiarity with Windows operating systems, computer hardware, networking concepts, and mobile device support.
- Previous experience providing technical support in a corporate or customer-focused environment.
- Experience troubleshooting desktop, laptop, printer, VPN, or mobile device issues.
Pay Range:
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26
See All 49 Entry Level Support Analyst Jobs
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Who's Hiring
Top Industries Hiring
- Technology & Software18
- Banking & Financial Services7
- Staffing & Recruiting3
- Healthcare & Medical Services3
- Investment & Asset Management3
Entry Level Support Analyst Jobs: Frequently Asked Questions
How do I get an entry level support analyst job?
Focus on demonstrating hands-on technical skills rather than years of experience. Employers at this level look for familiarity with ticketing systems, basic troubleshooting, and clear communication. Internship experience, a help desk certification like CompTIA A+, or a portfolio showing real problem-solving work gives entry level candidates a concrete edge over applicants who rely on coursework alone.
Which companies hire entry level support analysts?
Companies hiring entry level support analysts right now include Infojini, Ursus, and JPMorganChase, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a wide range of organizations, including technology firms, healthcare systems, financial services companies, and managed service providers that regularly onboard junior talent.
Are there remote entry level support analyst jobs?
Yes, though on-site roles are still common at this stage. About 39% of entry level support analyst openings are remote or hybrid as of November 2026, which gives new candidates flexibility without waiting to build years of experience first. Hybrid roles are especially common at larger organizations that maintain in-person onboarding programs.
Are these new grad support analyst jobs?
Yes, these listings include new grad, recent graduate, and junior roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or academic projects toward that requirement, or explicitly invites candidates with a relevant portfolio instead of a full work history. Look for language like "entry level," "junior," or "training provided" in the job description.
Which industries hire the most entry level support analysts?
Entry Level support analyst roles concentrate in Technology & Software, Banking & Financial Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run large internal user bases, customer-facing platforms, or IT infrastructure that requires consistent frontline support and creates steady demand for junior hires.