Entry Level Customer Success Analyst Jobs
New grad customer success analyst jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or a portfolio of client-facing work can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Marketing & Advertising, with employers like ALTO USA, Intuit, and Saviynt hiring at this level now.
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Showing 5 of 230+ Entry Level Customer Success Analyst jobs
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Our Customer Success team powers long-term customer value and growth across the West region. We're hiring Customer Success Managers based in the San Francisco area to own a book of Mid-Market accounts, drive adoption, and partner with customers to deliver measurable outcomes. You'll bring operational rigor, a growth mindset, and strong relationship skills to help our customers realize the full value of Box.
In this role, you will manage a curated portfolio with flexibility to travel for high-impact onsite moments. You'll collaborate across teams, lead value-focused demos, and turn insights into action that increases retention and expansion.
WHAT YOU'LL DO
- Own a book of Mid-Market accounts and build trusted partnerships that drive adoption, renewal, and growth.
- Lead discovery, value reviews, and product demos that tie business goals to clear outcomes.
- Maintain operational rigor across systems—forecast renewals, track health, and prioritize actions based on signals.
- Build account plans, identify risks/opportunities, and execute proactive playbooks to improve customer value.
- Collaborate cross-functionally to remove roadblocks and deliver solutions that matter.
- Prioritize customer meetings (virtual and onsite as needed) to accelerate impact across your territory.
- Surface insights from your portfolio to influence territory planning and process improvements.
- Champion a growth mindset and experiment with AI-enabled workflows to scale customer success.
- 2+ years of customer success, account management, or related client-facing experience managing a book of business.
- Proven track record of ownership and proactive problem-solving that led to measurable customer outcomes.
- Strong relationship management and communication skills; comfortable leading demos and executive conversations.
- Operationally rigorous with experience navigating business systems for forecasting and health tracking.
- Growth-minded, coachable, and adaptable; excited to learn and leverage AI to improve workflows.
- Comfortable managing Mid-Market portfolio, prioritizing impact across multiple accounts.
- Hybrid: Based in SAn Francisco with 3 days/week in-office; travel within the region as needed.
- Experience in SaaS or with non-traditional backgrounds that demonstrate strong account ownership is welcome.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-Hybrid
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Our Customer Success team powers long-term customer value and growth across the West region. We're hiring Customer Success Managers based in the San Francisco area to own a book of Mid-Market accounts, drive adoption, and partner with customers to deliver measurable outcomes. You'll bring operational rigor, a growth mindset, and strong relationship skills to help our customers realize the full value of Box.
In this role, you will manage a curated portfolio with flexibility to travel for high-impact onsite moments. You'll collaborate across teams, lead value-focused demos, and turn insights into action that increases retention and expansion.
WHAT YOU'LL DO
- Own a book of Mid-Market accounts and build trusted partnerships that drive adoption, renewal, and growth.
- Lead discovery, value reviews, and product demos that tie business goals to clear outcomes.
- Maintain operational rigor across systems—forecast renewals, track health, and prioritize actions based on signals.
- Build account plans, identify risks/opportunities, and execute proactive playbooks to improve customer value.
- Collaborate cross-functionally to remove roadblocks and deliver solutions that matter.
- Prioritize customer meetings (virtual and onsite as needed) to accelerate impact across your territory.
- Surface insights from your portfolio to influence territory planning and process improvements.
- Champion a growth mindset and experiment with AI-enabled workflows to scale customer success.
- 2+ years of customer success, account management, or related client-facing experience managing a book of business.
- Proven track record of ownership and proactive problem-solving that led to measurable customer outcomes.
- Strong relationship management and communication skills; comfortable leading demos and executive conversations.
- Operationally rigorous with experience navigating business systems for forecasting and health tracking.
- Growth-minded, coachable, and adaptable; excited to learn and leverage AI to improve workflows.
- Comfortable managing Mid-Market portfolio, prioritizing impact across multiple accounts.
- Hybrid: Based in SAn Francisco with 3 days/week in-office; travel within the region as needed.
- Experience in SaaS or with non-traditional backgrounds that demonstrate strong account ownership is welcome.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-Hybrid
See All 230+ Entry Level Customer Success Analyst Jobs
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Find JobsEntry Level Customer Success Analyst Job Market
Who's Hiring
- ALTO USA15
- Intuit6
- Saviynt6
- ConnecTeam6C
- Braze4
Top Industries Hiring
- Technology & Software90
- Consulting & Professional Services14
- Marketing & Advertising10
- Fintech8
- Education6
Entry Level Customer Success Analyst Jobs: Frequently Asked Questions
How do I get an entry level customer success analyst job?
Employers hiring at this level look for candidates who can demonstrate client communication skills, comfort with data, and an ability to learn software platforms quickly. Internship experience in account management, sales support, or customer support gives you a clear edge. If you don't have formal experience, a portfolio showing how you resolved a customer problem or analyzed user feedback can substitute effectively. Tailoring your resume to each posting matters more than volume-applying.
Which companies hire entry level customer success analysts?
Companies hiring entry level customer success analysts right now include ALTO USA, Intuit, and Saviynt, based on current listings on Migrate Mate as of July 2026. Hiring at this level comes from a wide range of employers, including SaaS startups building out their customer success teams for the first time and larger enterprises with dedicated new grad pipelines.
Are there remote entry level customer success analyst jobs?
Yes, though availability varies by employer and industry. About 53% of entry level customer success analyst openings are remote or hybrid as of July 2026, making this one of the more flexible roles for candidates who prefer not to relocate for a first job. Many fully remote postings still expect overlap with core business hours for client calls and team meetings.
Are these new grad customer success analyst jobs?
Yes, this page includes new grad, recent graduate, and junior customer success analyst roles alongside other entry level postings. A new grad-friendly posting typically welcomes zero to two years of experience, accepts internships or coursework in lieu of full-time history, and does not list senior-level tool expertise as a requirement. If a posting mentions mentorship or structured onboarding, that is another strong signal it is built for early-career candidates.
Which industries hire the most entry level customer success analysts?
Entry Level customer success analyst roles concentrate in Technology & Software, Consulting & Professional Services, and Marketing & Advertising, based on current listings on Migrate Mate as of July 2026. Those sectors tend to drive hiring at this level because their products rely on ongoing customer relationships, renewals, and user adoption, all areas where a junior analyst can contribute quickly while building toward more senior responsibilities.