Entry Level Customer Success Specialist Jobs
New grad customer success specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on portfolio can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Retail, with employers like ALTO USA, GitLab, and JetBrains hiring at this level now.
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Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by culture and disciplined execution, humility, and curiosity - where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.
About this role
Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations. The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.
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Top Industries Hiring
- Technology & Software35
- Consulting & Professional Services6
- Retail4
- Marketing & Advertising4
- Non-Profit & Social Services4
Entry Level Customer Success Specialist Jobs: Frequently Asked Questions
How do I get an entry level customer success specialist job?
Employers hiring at the entry level look for candidates who can communicate clearly, stay organized under pressure, and learn software tools quickly. Internship experience in a customer-facing role, even part-time or campus-based, gives you a concrete edge. Highlight any experience resolving issues, onboarding users, or managing follow-ups, and pair it with a willingness to learn the company's product from the ground up.
Which companies hire entry level customer success specialists?
Companies hiring entry level customer success specialists right now include ALTO USA, GitLab, and JetBrains, based on current listings on Migrate Mate as of September 2026. You'll find a mix of SaaS startups, mid-size technology companies, and larger enterprise employers, many of which run formal onboarding programs that are built for candidates stepping into the role for the first time.
Are there remote entry level customer success specialist jobs?
Yes, remote and hybrid options exist at this level, though competition for them is higher than for on-site roles. About 55% of entry level customer success specialist openings are remote or hybrid as of September 2026, so candidates who are also open to on-site positions will see a broader set of opportunities to apply to.
Are these new grad customer success specialist jobs?
Yes, the listings here include new grad, recent graduate, and junior customer success specialist roles. A new grad-friendly posting typically welcomes zero to two years of experience and treats internships, coursework projects, or a demonstrated portfolio as valid substitutes for full-time history. If a job description asks for a degree or relevant exposure rather than years on the job, it is generally open to new grads.
Which industries hire the most entry level customer success specialists?
Entry Level customer success specialist roles concentrate in Technology & Software, Consulting & Professional Services, and Retail, based on current listings on Migrate Mate as of September 2026. These sectors rely heavily on recurring revenue and subscription models, which means retaining and supporting customers is a core business function, making entry level success roles a consistent hiring priority rather than a seasonal one.