Entry Level Customer Success Specialist Jobs
New grad customer success specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on portfolio can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Electronics & Hardware, with employers like ALTO USA, Armis, and GitLab hiring at this level now.
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Showing 5 of 79+ Entry Level Customer Success Specialist jobs
Job Title: 客服 Customer Success Specialist
Location: 线上办公
Job type: 全职合同工
Pay Range: $20-25/小时 + 提成
中文（普通话）听说读写流利，具备良好的英文沟通能力
为什么选择我们？
✅ 全程居家办公，全国可申请，不限城市
✅ 服务绩效优秀者收入更高
✅ 好未来（学而思）国际教育团队，业务持续增长，大厂机会，岗位长期稳定
✅ 完善培训体系，快速上手，有成长与晋升机会
本岗位为售后服务岗位，服务对象为已报名学生及家长，不涉及陌生电话销售或地推。
岗位职责:
- 服务：负责已报名学生及家长的日常服务，及时回复咨询，解决学习过程中的问题，为家长提供专业支持。
- 跟进：跟进学生学习情况和家长需求，协助处理课程安排、调课、请假等学习支持工作，保障学习体验。
- 客诉：妥善处理家长反馈及客诉问题，耐心沟通、协调相关团队推动问题解决，维护良好的客户关系。
- 协作：记录并整理用户反馈，与教学、运营团队紧密协作，持续优化服务流程和用户体验。
任职要求：
- 本科及以上学历，普通话表达流畅，具备优秀的英语听说读写能力，能够熟练使用英语进行口头及书面沟通，处理英文邮件、文档及客户咨询。
- 有客服、班主任、教务、学习服务等相关经验者优先，有教育行业经验更佳。
- 具备良好的沟通能力、服务意识和责任心，能够耐心处理家长咨询及客诉问题
工作时间:
- 每周工作5天，共40小时（轮休），需配合周末及法定节假日排班。
薪资福利：
1、$20-25/小时 + 提成
2、提供培训与晋升机会
3、劳务合同每年续签，表现优秀者在续约时有涨薪或转正机会
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Title: 客服 Customer Success Specialist
Location: 线上办公
Job type: 全职合同工
Pay Range: $20-25/小时 + 提成
中文（普通话）听说读写流利，具备良好的英文沟通能力
为什么选择我们？
✅ 全程居家办公，全国可申请，不限城市
✅ 服务绩效优秀者收入更高
✅ 好未来（学而思）国际教育团队，业务持续增长，大厂机会，岗位长期稳定
✅ 完善培训体系，快速上手，有成长与晋升机会
本岗位为售后服务岗位，服务对象为已报名学生及家长，不涉及陌生电话销售或地推。
岗位职责:
- 服务：负责已报名学生及家长的日常服务，及时回复咨询，解决学习过程中的问题，为家长提供专业支持。
- 跟进：跟进学生学习情况和家长需求，协助处理课程安排、调课、请假等学习支持工作，保障学习体验。
- 客诉：妥善处理家长反馈及客诉问题，耐心沟通、协调相关团队推动问题解决，维护良好的客户关系。
- 协作：记录并整理用户反馈，与教学、运营团队紧密协作，持续优化服务流程和用户体验。
任职要求：
- 本科及以上学历，普通话表达流畅，具备优秀的英语听说读写能力，能够熟练使用英语进行口头及书面沟通，处理英文邮件、文档及客户咨询。
- 有客服、班主任、教务、学习服务等相关经验者优先，有教育行业经验更佳。
- 具备良好的沟通能力、服务意识和责任心，能够耐心处理家长咨询及客诉问题
工作时间:
- 每周工作5天，共40小时（轮休），需配合周末及法定节假日排班。
薪资福利：
1、$20-25/小时 + 提成
2、提供培训与晋升机会
3、劳务合同每年续签，表现优秀者在续约时有涨薪或转正机会
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
See All 79 Entry Level Customer Success Specialist Jobs
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Find JobsEntry Level Customer Success Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software34
- Consulting & Professional Services7
- Electronics & Hardware3
- Non-Profit & Social Services3
- Education2
Entry Level Customer Success Specialist Jobs: Frequently Asked Questions
How do I get an entry level customer success specialist job?
Employers hiring at the entry level look for candidates who can communicate clearly, stay organized under pressure, and learn software tools quickly. Internship experience in a customer-facing role, even part-time or campus-based, gives you a concrete edge. Highlight any experience resolving issues, onboarding users, or managing follow-ups, and pair it with a willingness to learn the company's product from the ground up.
Which companies hire entry level customer success specialists?
Companies hiring entry level customer success specialists right now include ALTO USA, Armis, and GitLab, based on current listings on Migrate Mate as of August 2026. You'll find a mix of SaaS startups, mid-size technology companies, and larger enterprise employers, many of which run formal onboarding programs that are built for candidates stepping into the role for the first time.
Are there remote entry level customer success specialist jobs?
Yes, remote and hybrid options exist at this level, though competition for them is higher than for on-site roles. About 52% of entry level customer success specialist openings are remote or hybrid as of August 2026, so candidates who are also open to on-site positions will see a broader set of opportunities to apply to.
Are these new grad customer success specialist jobs?
Yes, the listings here include new grad, recent graduate, and junior customer success specialist roles. A new grad-friendly posting typically welcomes zero to two years of experience and treats internships, coursework projects, or a demonstrated portfolio as valid substitutes for full-time history. If a job description asks for a degree or relevant exposure rather than years on the job, it is generally open to new grads.
Which industries hire the most entry level customer success specialists?
Entry Level customer success specialist roles concentrate in Technology & Software, Consulting & Professional Services, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. These sectors rely heavily on recurring revenue and subscription models, which means retaining and supporting customers is a core business function, making entry level success roles a consistent hiring priority rather than a seasonal one.