Entry Level Application Support Specialist Jobs
New grad application support specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong internship or hands-on portfolio can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Automotive, with Software Technology, Capgemini, and Sysintelli hiring at this level now.
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Showing 5 of 14+ Entry Level Application Support Specialist jobs
Site Reliability Engineer (SRE) – Application Support
Diversified Services Network, Inc. (DSN) is seeking a full-time Site Reliability Engineer (SRE) – Application Support to join our team in their choice of our Chicago, IL or Peoria, IL office locations. We offer a full hybrid work model, requiring 2 days of onsite work per week, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
We are seeking a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve support tickets for critical business applications, ensuring availability and performance are maintained against defined Service Level Agreements. This role combines hands-on application support with automation and monitoring work, and includes periodic off-shift and weekend support coverage.
Key Responsibilities
- Triage and resolve support tickets in accordance with defined Service Level Agreements (SLAs).
- Identify and resolve critical application and technical problems, including responding to off-shift and weekend support calls.
- Investigate tickets and perform statistical analysis and testing of application failures.
- Proactively identify and manage issue resolution, documenting the process and providing follow-up to requestors.
- Monitor application availability and performance on an ongoing basis.
- Develop scripts and automation tools to better detect and correct application issues.
- Build monitoring and alerting capabilities to proactively surface application issues.
- Collaborate cross-functionally, including occasional coordination with external partner/dealer communications.
- Perform additional duties as assigned.
Requirements
Education & Experience
- Bachelor's or Master's degree with 2–4 years of experience in Application Support for cloud-based applications; OR
- No degree with a relevant technical certification and 6+ years of comparable experience.
Required Technical Skills
- Expertise supporting, querying, and reporting on relational databases, preferably Snowflake.
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, DynamoDB, Lambda, CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, and SES.
- Experience troubleshooting issues related to UI, API, and data flow.
- Expertise with high-availability architecture.
- Experience with monitoring tools (e.g., ThousandEyes, AppDynamics, Grafana).
- Background in data management, data engineering, or data operations; familiarity with ADO pipeline framework a plus.
- Experience with Python or a related scripting language for automation.
- Experience in a Site Reliability Engineering (SRE) capacity, improving application availability and performance.
- Working knowledge of Python, PowerShell, SQL, and JSON.
- Working knowledge of autoscaling deployment concepts (hands-on configuration not required).
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 95,000-100,000 per annual
Site Reliability Engineer (SRE) – Application Support
Diversified Services Network, Inc. (DSN) is seeking a full-time Site Reliability Engineer (SRE) – Application Support to join our team in their choice of our Chicago, IL or Peoria, IL office locations. We offer a full hybrid work model, requiring 2 days of onsite work per week, benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
We are seeking a Site Reliability Engineer (SRE) – Application Support to triage, investigate, and resolve support tickets for critical business applications, ensuring availability and performance are maintained against defined Service Level Agreements. This role combines hands-on application support with automation and monitoring work, and includes periodic off-shift and weekend support coverage.
Key Responsibilities
- Triage and resolve support tickets in accordance with defined Service Level Agreements (SLAs).
- Identify and resolve critical application and technical problems, including responding to off-shift and weekend support calls.
- Investigate tickets and perform statistical analysis and testing of application failures.
- Proactively identify and manage issue resolution, documenting the process and providing follow-up to requestors.
- Monitor application availability and performance on an ongoing basis.
- Develop scripts and automation tools to better detect and correct application issues.
- Build monitoring and alerting capabilities to proactively surface application issues.
- Collaborate cross-functionally, including occasional coordination with external partner/dealer communications.
- Perform additional duties as assigned.
Requirements
Education & Experience
- Bachelor's or Master's degree with 2–4 years of experience in Application Support for cloud-based applications; OR
- No degree with a relevant technical certification and 6+ years of comparable experience.
Required Technical Skills
- Expertise supporting, querying, and reporting on relational databases, preferably Snowflake.
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, DynamoDB, Lambda, CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, and SES.
- Experience troubleshooting issues related to UI, API, and data flow.
- Expertise with high-availability architecture.
- Experience with monitoring tools (e.g., ThousandEyes, AppDynamics, Grafana).
- Background in data management, data engineering, or data operations; familiarity with ADO pipeline framework a plus.
- Experience with Python or a related scripting language for automation.
- Experience in a Site Reliability Engineering (SRE) capacity, improving application availability and performance.
- Working knowledge of Python, PowerShell, SQL, and JSON.
- Working knowledge of autoscaling deployment concepts (hands-on configuration not required).
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 95,000-100,000 per annual
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Entry Level Application Support Specialist Jobs: Frequently Asked Questions
How do I get an entry level application support specialist job?
Focus on demonstrating hands-on technical troubleshooting, even from coursework, internships, or personal projects. Employers at this level look for familiarity with ticketing systems, basic SQL, and clear communication skills. A CompTIA A+ certification or any IT helpdesk experience strengthens your application. Tailoring your resume to show specific tools you have used gives you a real edge over candidates with only generic experience listed.
Which companies hire entry level application support specialists?
Companies hiring entry level application support specialists right now include Software Technology, Capgemini, and Sysintelli, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a broad mix of employers, including healthcare systems, financial services firms, managed service providers, and enterprise software companies that maintain large internal application environments.
Are there remote entry level application support specialist jobs?
Yes, though many entry level roles still prefer on-site or hybrid arrangements for hands-on training. About 45% of entry level application support specialist openings are remote or hybrid as of September 2026, so fully remote positions exist but are more competitive at this stage. Hybrid roles are often the most accessible starting point for candidates without prior professional experience.
Are these new grad application support specialist jobs?
Yes, these listings include new grad, recent graduate, and junior roles specifically. A new grad-friendly posting typically welcomes zero to two years of experience, accepts internships or academic projects as qualifying background, and does not require professional certifications as a hard prerequisite. If a listing mentions on-the-job training or an associate degree as sufficient, that is a strong signal it is built for candidates just entering the field.
Which industries hire the most entry level application support specialists?
Entry Level application support specialist roles concentrate in Technology & Software, Consulting & Professional Services, and Automotive, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they run large, complex application ecosystems that require dedicated support staff to handle day-to-day troubleshooting, user requests, and system maintenance without pulling senior engineers away from development work.