Entry Level Customer Success Jobs
New grad customer success jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to solve customer problems can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Non-Profit & Social Services, with employers like ALTO USA, GitLab, and JetBrains hiring at this level now.
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Showing 5 of 73+ Entry Level Customer Success jobs
Company Profile: AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create advanced retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology which allows businesses to capture shopper identity and item level data in realtime from purchases made in store and online. The benefit of this is two fold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with the former AppCard’s platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.
About the Role: AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. This role will allow you to position our industry leading products and execute data-driven marketing strategies to our largest clients.
Responsibilities
- Train clients on how to use the AppCard platform
- Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy
- Become a product expert in the AppCard platform to best leverage AppCard’s product offering
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present AppCard’s value using data and insights
- Drive growth within existing clients, identify upsell opportunities and generate new revenue
- Understand, adapt to, and help build AppCard’s ongoing product and technology developments
- Develop and execute data-driven campaigns and in-store promotions
- Assist clients with basic troubleshooting on various software and hardware issues that may arise
- Work cross-functionally with implementation, development, finance, tech support, product and marketing
Requirements
- 1-3 years of experience
- Customer oriented
- Excellent oral and written communication skills
- Experience managing complex software/hardware implementation projects
- Tech Savvy; basic understanding of front end vs. backend
- Understanding of retail business needs a plus
- Fast and autonomous learner
- Provide technical and product support
- Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience
- Advantage: experience using SalesForce, JIRA, BI tools such as Cognos/SiSense/other, Excel, and G-Suite
- Grocery industry experience preferred
LOCATION: PITTSBURGH-BASED CANDIDATES ONLY. This role is mostly remote, but you must live in or near Pittsburgh, PA.
Company Profile: AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create advanced retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology which allows businesses to capture shopper identity and item level data in realtime from purchases made in store and online. The benefit of this is two fold: consumers benefit by receiving offers, incentives and coupons. Through a shopper’s interactions with the former AppCard’s platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.
About the Role: AppCard is looking for a business oriented, tech savvy Customer Success Manager to deliver loyalty marketing solutions to our clients. This role will allow you to position our industry leading products and execute data-driven marketing strategies to our largest clients.
Responsibilities
- Train clients on how to use the AppCard platform
- Serve as a trusted consultant with clients to optimize their loyalty and marketing strategy
- Become a product expert in the AppCard platform to best leverage AppCard’s product offering
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present AppCard’s value using data and insights
- Drive growth within existing clients, identify upsell opportunities and generate new revenue
- Understand, adapt to, and help build AppCard’s ongoing product and technology developments
- Develop and execute data-driven campaigns and in-store promotions
- Assist clients with basic troubleshooting on various software and hardware issues that may arise
- Work cross-functionally with implementation, development, finance, tech support, product and marketing
Requirements
- 1-3 years of experience
- Customer oriented
- Excellent oral and written communication skills
- Experience managing complex software/hardware implementation projects
- Tech Savvy; basic understanding of front end vs. backend
- Understanding of retail business needs a plus
- Fast and autonomous learner
- Provide technical and product support
- Advantage: experience in either – account management, customer success, professional services, SAAS / Tech industry experience
- Advantage: experience using SalesForce, JIRA, BI tools such as Cognos/SiSense/other, Excel, and G-Suite
- Grocery industry experience preferred
LOCATION: PITTSBURGH-BASED CANDIDATES ONLY. This role is mostly remote, but you must live in or near Pittsburgh, PA.
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Top Industries Hiring
- Technology & Software34
- Consulting & Professional Services6
- Non-Profit & Social Services3
- Retail2
- Marketing & Advertising2
Entry Level Customer Success Jobs: Frequently Asked Questions
How do I get an entry level customer success job?
Employers hiring at the entry level prioritize communication skills, curiosity, and a genuine interest in helping customers succeed over years of experience. Highlight any internship work, support roles, or projects where you resolved problems or built relationships. Familiarity with CRM tools like Salesforce or HubSpot is a plus, and a cover letter that shows you understand the company's product can set you apart from other candidates at this stage.
Which companies hire entry level customer successs?
Companies hiring entry level customer successs right now include ALTO USA, GitLab, and JetBrains, based on current listings on Migrate Mate as of September 2026. At this level, hiring covers fast-growing startups looking to build out their customer teams and established technology and software companies onboarding new graduates into structured customer success programs.
Are there remote entry level customer success jobs?
Yes, though availability varies by employer and role type. About 56% of entry level customer success openings are remote or hybrid as of September 2026, making this one of the more accessible fields for candidates who need location flexibility. Many remote roles still include scheduled video calls and team syncs, so strong written and verbal communication skills matter as much as they do on-site.
Are these new grad customer success jobs?
Yes, many of the openings listed here are new grad and junior roles that welcome recent graduates with little or no professional experience. A new grad friendly posting typically requires zero to two years of experience, accepts internship work or academic projects as a substitute, and values a portfolio or writing sample over a long resume. Titles like junior customer success associate or customer success coordinator are common entry points for new graduates.
Which industries hire the most entry level customer successs?
Entry Level customer success roles concentrate in Technology & Software, Consulting & Professional Services, and Non-Profit & Social Services, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because their products require ongoing onboarding, user education, and retention work that entry level team members can take on with proper training and a customer-first mindset.