Entry Level Senior Customer Success Engineer Jobs
New grad senior customer success engineer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or portfolio can matter more than a long resume. Most openings include on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Electronics & Hardware, with employers like ALTO USA, Armis, and GitLab hiring at this level now.
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Job Title: 客服 Customer Success Specialist
Location: 线上办公
Job type: 全职合同工
Pay Range: $20-25/小时 + 提成
中文(普通话)听说读写流利,具备良好的英文沟通能力
为什么选择我们?
✅ 全程居家办公,全国可申请,不限城市
✅ 服务绩效优秀者收入更高
✅ 好未来(学而思)国际教育团队,业务持续增长,大厂机会,岗位长期稳定
✅ 完善培训体系,快速上手,有成长与晋升机会
本岗位为售后服务岗位,服务对象为已报名学生及家长,不涉及陌生电话销售或地推。
岗位职责:
- 服务:负责已报名学生及家长的日常服务,及时回复咨询,解决学习过程中的问题,为家长提供专业支持。
- 跟进:跟进学生学习情况和家长需求,协助处理课程安排、调课、请假等学习支持工作,保障学习体验。
- 客诉:妥善处理家长反馈及客诉问题,耐心沟通、协调相关团队推动问题解决,维护良好的客户关系。
- 协作:记录并整理用户反馈,与教学、运营团队紧密协作,持续优化服务流程和用户体验。
任职要求:
- 本科及以上学历,普通话表达流畅,具备优秀的英语听说读写能力,能够熟练使用英语进行口头及书面沟通,处理英文邮件、文档及客户咨询。
- 有客服、班主任、教务、学习服务等相关经验者优先,有教育行业经验更佳。
- 具备良好的沟通能力、服务意识和责任心,能够耐心处理家长咨询及客诉问题
工作时间:
- 每周工作5天,共40小时(轮休),需配合周末及法定节假日排班。
薪资福利:
1、$20-25/小时 + 提成
2、提供培训与晋升机会
3、劳务合同每年续签,表现优秀者在续约时有涨薪或转正机会
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Who's Hiring



Top Industries Hiring
- Technology & Software35
- Consulting & Professional Services7
- Electronics & Hardware3
- Non-Profit & Social Services3
- Education2
Entry Level Senior Customer Success Engineer Jobs: Frequently Asked Questions
How do I get an entry level senior customer success engineer job?
Employers hiring at the entry level look for candidates who can demonstrate customer-facing communication skills, familiarity with CRM platforms, and a basic understanding of SaaS product workflows. Internship experience, a capstone project showing onboarding or retention analysis, or a record of supporting customers in any context gives you a clear edge. Tailoring your application to show problem-solving ability and eagerness to learn closes the gap where experience is thin.
Which companies hire entry level senior customer success engineers?
Companies hiring entry level senior customer success engineers right now include ALTO USA, Armis, and GitLab, based on current listings on Migrate Mate as of August 2026. The mix tends to include growth-stage SaaS companies, enterprise technology vendors, and cloud services providers that onboard new graduates into structured customer success programs.
Are there remote entry level senior customer success engineer jobs?
Yes, remote and hybrid options are common at this level. About 52% of entry level senior customer success engineer openings are remote or hybrid as of August 2026, reflecting the distributed nature of customer success teams across technology and software companies. Filtering by work setting on Migrate Mate lets you see which openings match your location preferences.
Are these new grad senior customer success engineer jobs?
Yes, these listings include new grad, recent graduate, and junior roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or co-ops toward eligibility, or explicitly accepts a strong portfolio in place of full-time history. New grad candidates should look for language like 'entry level,' 'junior,' or 'associate' in the title or requirements to identify the most accessible openings.
Which industries hire the most entry level senior customer success engineers?
Entry Level senior customer success engineer roles concentrate in Technology & Software, Consulting & Professional Services, and Electronics & Hardware, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because their subscription-based and product-led business models depend on dedicated customer success functions to reduce churn and grow accounts from day one.