Entry Level Customer Service Representative Jobs
New grad customer service representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong communication skills and internship or volunteer work can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Insurance, Technology & Software, and Consulting & Professional Services, with employers like State Farm, Maximus, and Uline hiring at this level now.
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INTRODUCTION
Williams-Sonoma Inc. is seeking Customer Service Representatives for seasonal full-time availability. Remote roles are available in Shafter, CA. Now accepting applications until September 30, 2026.
Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
- Brings positive energy.
- Solves problems with confidence.
- Loves great products and even better discounts.
…then you’ll feel right at home here!
Your Day to Day (Essential Functions):
Customer-Focused Support:
- Serve as the first point of contact for customer inquiries via phone.
- Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
- Handle escalations with professionalism, ensuring a smooth resolution process.
Problem-Solving & Ownership:
- Apply critical thinking to troubleshoot issues and offer appropriate solutions.
- Approve adjustments, returns, or other resolutions within established guidelines.
- Follow up with customers to ensure complete satisfaction and issue solutions.
Service with Integrity:
- Uphold company values by providing honest, ethical, and transparent support.
- Maintain confidentiality of customer data and company policies.
- Stay informed about product updates, policies, and procedures to provide accurate information.
Collaboration & Continuous Growth:
- Work closely with team members and leadership to improve service processes.
- Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
- Provide feedback to improve company policies and customer experience strategies.
What We Offer:
- $18.00/hr
- Recognition based incentives and bonuses for top performers.
- Training, coaching and early conversion opportunities to build your career within our holiday season.
- Employee discounts and perks (up to 40% off most products and brands).
What We’re Looking For:
- 1+ years of customer service experience (retail, call center, or hospitality preferred).
- Strong communication skills - Ability to de-escalate and resolve issues professionally.
- Problem-solving mindset - You think fast and adapt quickly.
- Integrity and reliability - You do the right thing, even when no one is watching.
- Comfortable working in a fast-paced environment with performance goals.
- Tech-savvy - Ability to navigate multiple systems and multitask efficiently.
Work-From-Home Technology Requirements:
- You must provide your own qualifying equipment and reliable internet connection.
Required Computer Setup:
- Desktop, all-in-one computer or traditional laptop.
- Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
- Minimum 6 GB of RAM; 8 GB or more recommended.
- Minimum screen resolution of 1920 × 1080.
- Google Chrome.
- Current antivirus protection.
- Enough available storage to install required systems.
- Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
- Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
Required Equipment:
- External mouse.
- Keyboard.
- Webcam.
- Wired USB headset.
- Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.
- Your computer and internet connection must pass our pre-employment System Checker.
We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me, however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by September 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.
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Find JobsEntry Level Customer Service Representative Job Market
Who's Hiring
- State Farm17

- Maximus6

- Uline4

- Classic Collision4

- Avis Budget3

Top Industries Hiring
- Insurance25
- Technology & Software10
- Consulting & Professional Services8
- Distribution & Wholesale5
- Healthcare & Medical Services5
Entry Level Customer Service Representative Jobs: Frequently Asked Questions
How do I get an entry level customer service representative job?
Focus on demonstrating communication skills, patience, and problem-solving in your resume and interviews. Highlight any internship, retail, food service, or volunteer experience where you helped people resolve issues. Employers at this level often prioritize attitude and reliability over years of experience, so tailor your application to show you can stay calm under pressure and represent a company well from day one.
Which companies hire entry level customer service representatives?
Companies hiring entry level customer service representatives right now include State Farm, Maximus, and Uline, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a wide range of employers, including large national companies, regional businesses, and startups that need to build out their support teams quickly.
Are there remote entry level customer service representative jobs?
Yes, and a meaningful share of these openings are fully remote or hybrid. About 38% of entry level customer service representative openings are remote or hybrid as of September 2026, making this one of the more accessible roles for candidates who need location flexibility or are relocating after graduation.
Are these new grad customer service representative jobs?
Yes, these listings include new grad, recent graduate, and junior customer service representative roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, accepts internship or volunteer work in lieu of full-time history, or explicitly invites candidates with a strong customer-facing attitude to apply without a lengthy work background.
Which industries hire the most entry level customer service representatives?
Entry Level customer service representative roles concentrate in Insurance, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of September 2026. These sectors drive high-volume hiring at the entry level because customer interaction is core to their operations and they regularly need to onboard new team members quickly.