Entry Level Customer Support Representative Jobs
New grad customer support representative jobs connect recent graduates and entry level candidates with 0 to 2 years of experience to their first professional role, where strong communication skills and internship or volunteer work can matter more than a long resume. Most openings include on-site, remote, and hybrid settings across News & Publishing, Education, and Manufacturing, with employers like Cengage, Cricut, and Stryker hiring at this level now.
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Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Schedule:
- 1st Shift: Mon – Fri, 10:30am - 7pm
- Hybrid: In office 3x/week, Mon - Weds
- Overtime based on business need
What you will do
Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responsibilities include but are not limited to responding to customer inquiries for information and pricing, data entry, and requests for technical support.
- Assist customers by determining order status and working to resolve product related problems and questions
- Inform customers of standard procedures when placing an order and follow up (verbally or in writing) to ensure customer satisfaction
- Follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted electronically or by fax with 48-hours of receipt for capital orders and 24-hours for service orders
- Answer all incoming customer calls from customers/sales reps and service techs and serve as a back-up for placing service part orders.
- Customer satisfaction: Perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Live The Stryker Brand, to earn customer loyalty by developing true friendships with our customers, providing best-in-class products, services, and quality
- Interact with multiple departments, such as service parts, field service, materials, production, logistics, sales, finance, and management
- Build relationships and foster teamwork with fellow team members, leadership, and individuals within other departments
What you need
Required
- High school diploma or equivalent
- Two (2) years relevant work experience
Preferred
- ERP (JDE/ SAP/ Sales Force/ Genesys) experience
- Experience in call center, or customer-facing environment
COMPENSATION
- Salary Range: $21.28 - $26.78 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
INTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Schedule:
- 1st Shift: Mon – Fri, 10:30am - 7pm
- Hybrid: In office 3x/week, Mon - Weds
- Overtime based on business need
What you will do
Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responsibilities include but are not limited to responding to customer inquiries for information and pricing, data entry, and requests for technical support.
- Assist customers by determining order status and working to resolve product related problems and questions
- Inform customers of standard procedures when placing an order and follow up (verbally or in writing) to ensure customer satisfaction
- Follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted electronically or by fax with 48-hours of receipt for capital orders and 24-hours for service orders
- Answer all incoming customer calls from customers/sales reps and service techs and serve as a back-up for placing service part orders.
- Customer satisfaction: Perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service. Live The Stryker Brand, to earn customer loyalty by developing true friendships with our customers, providing best-in-class products, services, and quality
- Interact with multiple departments, such as service parts, field service, materials, production, logistics, sales, finance, and management
- Build relationships and foster teamwork with fellow team members, leadership, and individuals within other departments
What you need
Required
- High school diploma or equivalent
- Two (2) years relevant work experience
Preferred
- ERP (JDE/ SAP/ Sales Force/ Genesys) experience
- Experience in call center, or customer-facing environment
COMPENSATION
- Salary Range: $21.28 - $26.78 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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Who's Hiring
Top Industries Hiring
- News & Publishing
- Education
- Manufacturing
- Medical Devices
Entry Level Customer Support Representative Jobs: Frequently Asked Questions
How do I get an entry level customer support representative job?
Employers hiring at the entry level look for strong written and verbal communication, patience, and a genuine willingness to help. Highlight any customer-facing experience you have, even from retail, food service, or volunteer work. Familiarity with help-desk tools, CRM software, or live-chat platforms gives you a concrete edge, and a cover letter that demonstrates empathy and problem-solving often makes the difference at this stage.
Which companies hire entry level customer support representatives?
Companies hiring entry level customer support representatives right now include Cengage, Cricut, and Stryker, based on current listings on Migrate Mate as of September 2026. A wide range of employers hire at this level, from fast-growing startups building out their first support teams to large enterprises with structured onboarding programs designed specifically for candidates with little or no prior experience.
Are there remote entry level customer support representative jobs?
Yes, remote and hybrid options are common at this level. About 60% of entry level customer support representative openings are remote or hybrid as of September 2026, making this one of the more flexible fields for new candidates. Many employers in this space have built fully distributed support teams, so location is rarely a barrier for qualified applicants just starting out.
Are these new grad customer support representative jobs?
Yes, the openings on this page include new grad, recent graduate, and junior customer support representative roles. A new-grad-friendly posting typically welcomes candidates with 0 to 2 years of experience, accepts internships or part-time customer-facing work in place of full-time history, and does not list years of prior support experience as a hard requirement. Many also accept a strong portfolio or references in lieu of a traditional resume.
Which industries hire the most entry level customer support representatives?
Entry Level customer support representative roles concentrate in News & Publishing, Education, and Manufacturing, based on current listings on Migrate Mate as of September 2026. These sectors tend to drive hiring at the entry level because they rely on high volumes of customer interaction, have structured training programs that can onboard candidates with limited experience, and see steady turnover that creates consistent openings for new graduates.