Customer Relations Representative Jobs in Iowa
Customer Relations Representative jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where financial services, insurance, and healthcare drive steady demand for professionals who manage client accounts, resolve service issues, and support customer retention. Employers such as Principal Financial Group, Wellmark Blue Cross Blue Shield, and Hy-Vee maintain long-standing customer service operations across the state, with openings at every level from entry-level service roles to senior account management. The most in-demand specialties in Iowa lean toward insurance client services, financial account support, and healthcare customer experience. See the openings below and apply to the ones that match your experience.
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Showing 5 of 12+ Customer Relations Representative jobs
LOCATION: Prairie Pediatrics Clinic
ADDRESS: 1125 Pierce St. Ste 100, Sioux City, IA 51105
CLASSIFICATION: Non-Exempt Full-Time
REPORTS TO: Clinic Manager or Business Office Manager
SUMMARY/OBJECTIVE:
The customer relations representative is responsible for providing effective customer service to all customers, including but not limited to, checking patient in and out; in depth knowledge of company programs.
ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates necessary information, and assists patients with ambulatory difficulties.
- Answers telephone, screens calls, takes messages, makes appointments, and provides information as needed.
- Checks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed, reconciling money received, and cash drawer.
- Maintains work area and lobby in neat and orderly manner.
- Performs related work as required.
COMPETENCIES:
- Customer/Client Focus
- Problem Solving/Analysis
- Time Management
- Communication Proficiency
- Teamwork Orientation
EDUCATION AND EXPERIENCE:
Required: High School graduation or GED.
Preferred:
- One year work experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable.
Word processing and computer experience.
Job description is available upon request.
#hc263718
LOCATION: Prairie Pediatrics Clinic
ADDRESS: 1125 Pierce St. Ste 100, Sioux City, IA 51105
CLASSIFICATION: Non-Exempt Full-Time
REPORTS TO: Clinic Manager or Business Office Manager
SUMMARY/OBJECTIVE:
The customer relations representative is responsible for providing effective customer service to all customers, including but not limited to, checking patient in and out; in depth knowledge of company programs.
ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates necessary information, and assists patients with ambulatory difficulties.
- Answers telephone, screens calls, takes messages, makes appointments, and provides information as needed.
- Checks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed, reconciling money received, and cash drawer.
- Maintains work area and lobby in neat and orderly manner.
- Performs related work as required.
COMPETENCIES:
- Customer/Client Focus
- Problem Solving/Analysis
- Time Management
- Communication Proficiency
- Teamwork Orientation
EDUCATION AND EXPERIENCE:
Required: High School graduation or GED.
Preferred:
- One year work experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable.
Word processing and computer experience.
Job description is available upon request.
#hc263718
See All 12 Customer Relations Representative Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Customer Relations Representative Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Iowa Employers Look For
The qualifications that appear most often in customer relations representative jobs across Iowa.
- Bachelor's or associate degree in business, communications, or a related field preferred
- One or more years of customer service or account management experience required
- Strong written and verbal communication skills with professional phone and email etiquette
- Proficiency with CRM software such as Salesforce, HubSpot, or similar platforms
- Ability to resolve customer complaints calmly and escalate issues when appropriate
- Familiarity with Iowa-based industry environments such as insurance, financial services, or healthcare
Customer Relations Representative Jobs in Iowa: Frequently Asked Questions
How do you become a customer relations representative in Iowa?
Most customer relations representative positions in Iowa do not require a state-issued license, but employers consistently prefer candidates with a two- or four-year degree in business, communications, or a related field. Gaining experience in retail, banking, or call center environments is the most direct path. In insurance-related roles, Iowa employers often expect candidates to obtain or be working toward an Iowa insurance producer license through the Iowa Insurance Division.
Which companies hire customer relations representatives in Iowa?
Iowa customer relations representative roles are posted by State Farm and Family Health Care of Siouxland and others right now, based on current listings on Migrate Mate as of September 2026. Iowa's strong insurance and financial services sector means large institutions with headquarter operations in the state are among the most consistent sources of openings.
Which Iowa cities have the most customer relations representative jobs?
Sioux City, Milo, and Pella have the most customer relations representative openings in Iowa. Des Moines anchors the market as the state's business and insurance capital, while Cedar Rapids draws demand through its manufacturing and financial services base, and Davenport's role as a Quad Cities hub brings openings tied to healthcare systems and regional retail operations.
How can I get hired as a customer relations representative in Iowa with little or no experience?
The most realistic entry path is applying to customer support associate or service specialist roles at Iowa's large insurance and financial institutions, such as Principal Financial Group or Wellmark, which regularly bring in candidates from retail, hospitality, and administrative backgrounds. Community colleges like Des Moines Area Community College offer business communication programs that strengthen applications. Earning an Iowa insurance producer license early signals initiative and opens doors to client-facing roles faster than experience alone.
Where can I find and apply to customer relations representative jobs in Iowa?
You can find and apply to customer relations representative jobs in Iowa on Migrate Mate, which lists current Iowa openings across industries and experience levels. Search the roles that match your background and apply directly to the ones that fit. No account or profile is needed to see the listings.
See All 12 Customer Relations Representative Jobs in Iowa
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