Customer Relations Representative Jobs in Iowa
Customer Relations Representative jobs in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where financial services, insurance, and healthcare drive steady demand for professionals who manage client accounts, resolve service issues, and support customer retention. Employers such as Principal Financial Group, Wellmark Blue Cross Blue Shield, and Hy-Vee maintain long-standing customer service operations across the state, with openings at every level from entry-level service roles to senior account management. The most in-demand specialties in Iowa lean toward insurance client services, financial account support, and healthcare customer experience. See the openings below and apply to the ones that match your experience.
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Monarch Kitchen + Bar in Davenport, IA is calling all talented Customer Service/ Marketing specialist to apply to join our amazing team. Part or Full time available.
This is the PEFECT position for a parent looking to work while kids are at school!
Monarch Kitchen + Bar is looking for a person to take over our social media accounts, general email, manage our charitable donations, and assist with welcoming our guests daily during service.
WHY YOU SHOULD JOIN OUR TEAM
We are a locally owned full service restaurant who is passionate about creating delicious food, making craft cocktails and offering a sommelier-curated wine list. The available position is full or part-time with a flexible schedule. We pay a competitive wage that varies based on experience but ranges from $24 to $27/hour. There is also an opportunity to earn tips! If we have your attention, please continue reading!
ABOUT MONARCH KITCHEN + BAR
We opened our doors in October 2020 and have made an immediate mark in the Quad Cities dining scene. We offer an ever-evolving seasonal menu made with the finest of fresh ingredients crafted by our dedicated team of culinarians. We provide a dining experience that is not matched in the Quad Cities and take tremendous pride in every dish, and cocktail we present to our customers and the service they receive. We have ignited a culinary revolution in the local dining scene that we are excited to maintain and build upon in the years to come.
We have a strong team environment and continuously strive to do our best to help our employees succeed.
ARE YOU A GOOD FIT?
We are looking for someone who is motivated to work in a busy locally owned restaurant where you will be interacting with our clientele and ensuring they have a superior dining experience. Ask yourself: Are you social? Is it easy for you to engage in pleasant conversation and give gracious service to customers? Are you passionate about providing quality service? Can you work well in a team-based environment? Do you manage your time effectively and prioritize your tasks accordingly? Are you a self-starter? Can you follow instructions well? If so, please consider applying to this customer service position!
WHAT WE NEED FROM YOU
As our customer service and marketing manager, you will be responsible for representing the restaurant on social media platforms, updating our in-house marketing materials, answering company emails & phones, updating the website, and sharing your passion for socializing with our customers. You will be required to manage the door and reservation system as part of your daily duties. If you can do this and meet the following requirements, apply today.
- Work with a positive, upbeat attitude
- Be willing to learn and listen well
- Be reliable and dependable
- Have a passion for making people happy
- Love food, wine, & drink
APPLY NOW AND JOIN OUR CULINARY REVOLUTION!
Looking for a stable restaurant that offers an experience like no other in the area, competitive pay, and opportunities for growth and advancement? Do you thrive in a team environment? Would you like to work for a company that truly cares for its employees? If you answered yes, apply now to this job using our initial quick and easy mobile-optimized application. We look forward to meeting you!
Location: 52807
Job Types: Full-time
Pay: $24.00-$27.00 per hour.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Davenport, IA 52807: Relocate before starting work (Required)
Work Location: In person
See All 12 Customer Relations Representative Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Iowa
Where Iowa roles are concentrated, by current openings.
Customer Relations Representative Job Market in Iowa
A snapshot from current Iowa openings, updated as new roles post.
Who's Hiring
- State Farm10
- Monarch kitchen + bar1M
- Engineered Seal Products1
Top Industries Hiring
- Insurance
What Iowa Employers Look For
The qualifications that appear most often in customer relations representative jobs across Iowa.
- Bachelor's or associate degree in business, communications, or a related field preferred
- One or more years of customer service or account management experience required
- Strong written and verbal communication skills with professional phone and email etiquette
- Proficiency with CRM software such as Salesforce, HubSpot, or similar platforms
- Ability to resolve customer complaints calmly and escalate issues when appropriate
- Familiarity with Iowa-based industry environments such as insurance, financial services, or healthcare
Customer Relations Representative Jobs in Iowa: Frequently Asked Questions
How do you become a customer relations representative in Iowa?
Most customer relations representative positions in Iowa do not require a state-issued license, but employers consistently prefer candidates with a two- or four-year degree in business, communications, or a related field. Gaining experience in retail, banking, or call center environments is the most direct path. In insurance-related roles, Iowa employers often expect candidates to obtain or be working toward an Iowa insurance producer license through the Iowa Insurance Division.
Which companies hire customer relations representatives in Iowa?
Iowa customer relations representative roles are posted by State Farm, Monarch kitchen + bar, and Engineered Seal Products and others right now, based on current listings on Migrate Mate as of November 2026. Iowa's strong insurance and financial services sector means large institutions with headquarter operations in the state are among the most consistent sources of openings.
Which Iowa cities have the most customer relations representative jobs?
Davenport, Milo, and Pella have the most customer relations representative openings in Iowa. Des Moines anchors the market as the state's business and insurance capital, while Cedar Rapids draws demand through its manufacturing and financial services base, and Davenport's role as a Quad Cities hub brings openings tied to healthcare systems and regional retail operations.
Are there remote customer relations representative jobs in Iowa?
Yes, and more than most fields, since customer relations work is largely phone- and computer-based and transfers well to remote settings. About 0% of customer relations representative openings tied to Iowa are remote or hybrid as of November 2026, reflecting how widely Iowa employers have adopted flexible arrangements for this role. Account management and inbound support positions are the most commonly listed as fully remote.
How can I get hired as a customer relations representative in Iowa with little or no experience?
The most realistic entry path is applying to customer support associate or service specialist roles at Iowa's large insurance and financial institutions, such as Principal Financial Group or Wellmark, which regularly bring in candidates from retail, hospitality, and administrative backgrounds. Community colleges like Des Moines Area Community College offer business communication programs that strengthen applications. Earning an Iowa insurance producer license early signals initiative and opens doors to client-facing roles faster than experience alone.
Where can I find and apply to customer relations representative jobs in Iowa?
You can find and apply to customer relations representative jobs in Iowa on Migrate Mate, which lists current Iowa openings across industries and experience levels. Search the roles that match your background and apply directly to the ones that fit. No account or profile is needed to see the listings.
See All 12 Customer Relations Representative Jobs in Iowa
Find roles in Iowa that match your experience and apply in just a few clicks.
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