Customer Relations Representative Jobs in New Jersey
Customer Relations Representative jobs in New Jersey are in steady demand, with strong hiring concentrated in financial services, pharmaceuticals, telecommunications, and healthcare administration across the northern and central parts of the state. Newark, Jersey City, and Princeton are the most active hiring metros, and well-established employers such as Prudential Financial, Johnson & Johnson, and Comcast regularly bring on customer relations representatives at both entry and mid-level. The most sought-after specialties include account retention, B2B client management, and healthcare billing support. Find a role that fits below and apply directly.
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Overview
Elite Motor Cars is seeking a motivated, outgoing, and professional BDC Representative to join our growing sales team. In this role, you'll engage prospective customers, manage inquiries, schedule appointments, and help drive dealership sales through effective communication and follow-up.
No automotive or sales experience required! Whether you're an experienced BDC Rep or just getting started in your journey, training will be provided. We're looking for confident communicators who are eager to learn, motivated to succeed, and interested in building a career in sales. Training will be provided.
Duties
- Respond to customer inquiries via phone, text, email, and online platforms.
- Engage prospective buyers, answer questions, and schedule dealership appointments.
- Conduct outbound calls and follow up with new and existing leads.
- Build customer relationships and deliver exceptional customer service.
- Manage leads and customer interactions using DealerCenter CRM.
- Collaborate with the sales team to maximize appointments and sales opportunities.
- Meet established performance goals and maintain consistent follow-up.
Qualifications
- No prior experience required; willingness to learn is essential.
- Strong verbal and written communication skills.
- Must be available to work Saturday's
- Outgoing, personable, confident, and professional.
- Motivated, dependable, organized, and goal-oriented.
- Comfortable communicating with customers over the phone.
- Basic computer skills and ability to learn CRM systems.
- Previous sales, retail, customer service, or automotive experience is a plus, but not required.
If you're ambitious, enjoy connecting with people, and are eager to develop your sales skills, we'd love to hear from you!
Pay: $38,000.00 - $60,000.00 per year
Benefits:
- Paid training
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
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Find JobsCustomer Relations Representative Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Relations Representative Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
What New Jersey Employers Look For
The qualifications that appear most often in customer relations representative jobs across New Jersey.
- Demonstrated experience resolving customer issues in a high-volume service environment
- Strong written and verbal communication skills for client-facing interactions
- Proficiency with CRM platforms such as Salesforce or similar customer management software
- Associate or bachelor's degree in business, communications, or a related field
- Ability to meet New Jersey-regulated consumer protection and data privacy compliance standards
- Bilingual fluency in Spanish preferred by many northern New Jersey employers
Customer Relations Representative Jobs in New Jersey: Frequently Asked Questions
How do you become a customer relations representative in New Jersey?
Customer relations representative roles in New Jersey do not require a state-issued license, but most employers expect at least an associate degree in business, communications, or a related field alongside prior customer service experience. Many candidates move into the role from retail, call center, or administrative positions. Completing a CRM certification, such as Salesforce Associate, meaningfully strengthens a New Jersey application given how widely financial services and pharma employers in the state rely on that platform.
Which companies hire customer relations representatives in New Jersey?
Employers hiring customer relations representatives in New Jersey right now include State Farm, Shipco, and Eurofins, based on current listings on Migrate Mate as of November 2026. New Jersey's dense concentration of financial services headquarters, pharmaceutical companies, and telecommunications providers creates consistent year-round demand across the state.
Which New Jersey cities have the most customer relations representative jobs?
Jersey City, Atco, and Kearny have the most customer relations representative openings in New Jersey. Newark and Jersey City attract the highest volume because of their financial services and insurance headquarters, while suburban hubs like Princeton benefit from large pharmaceutical and biotech employers that maintain sizeable customer-facing and account management teams in the region.
Are there remote customer relations representative jobs in New Jersey?
Yes, and they are fairly common, since customer relations work is largely phone- and software-based and transfers well to remote settings. About 25% of customer relations representative openings tied to New Jersey are remote or hybrid as of November 2026, reflecting how broadly the state's financial services and insurance employers have embraced flexible arrangements. Roles focused on account retention and inbound client support tend to be the most remote-eligible.
How can I get hired as a customer relations representative in New Jersey with little or no experience?
The most realistic entry path is through a call center or customer service associate role at one of New Jersey's large insurance carriers or telecom companies, where internal promotion into customer relations is common. Employers such as Prudential Financial and Horizon Blue Cross Blue Shield of New Jersey run structured associate programs for candidates without direct experience. Earning a Salesforce Associate certification before applying adds a concrete, recognized credential that consistently improves call-back rates in this market.
Where can I find and apply to customer relations representative jobs in New Jersey?
You can find and apply to customer relations representative jobs in New Jersey on Migrate Mate, which lists current openings across the state. Search the roles available, find the ones that fit your background and location, and apply directly through each listing.
See All 14 Customer Relations Representative Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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