Senior Customer Success Engineer Jobs in New Jersey
Senior Customer Success Engineer jobs in New Jersey are in active demand, with the state's dense concentration of enterprise software, financial technology, and pharmaceutical technology firms driving consistent openings at every level from customer success associate through principal engineer. The heaviest hiring clusters in Newark, Jersey City, and Princeton, where established employers like Cognizant, Conduent, and Johnson and Johnson maintain large technology and client services operations. Complex implementation support, SaaS onboarding, and enterprise platform adoption are the most sought-after specialties across New Jersey's market. Find a role that fits below and apply directly.
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Showing 5 of 33+ Senior Customer Success Engineer jobs
Job Description
Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Holmdel, NJ or Chicago, IL with the expectations to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As our Customer Success Manager, you'll play a key role in making sure small and mid-sized law firms get real, measurable value from Litera — from the moment they onboard through renewal and beyond. You'll partner closely with Sales, Product, and Marketing to accelerate adoption, deepen engagement, and turn usage data into insights that improve outcomes for every customer you support. Your work will directly influence recurring revenue, customer satisfaction, and long-term loyalty. This is a high-visibility role ideal for someone who thrives on building trusted relationships and wants to make a measurable difference from day one.
What You’ll Deliver
- Guide customers through onboarding and shape success plans that align to their partnership goals
- Turn usage data into proactive action, surfacing and mitigating risk before it impacts renewal
- Uncover new opportunities to deepen customers' use of Litera and solve emerging business problems
- Serve as the customer's voice internally, keeping stakeholders aligned and success plans current
- Lead a consistent cadence of onboarding milestones and business review presentations
- Strengthen the account team's collective impact through close, unified cross-functional partnership Share customer success stories and insights that inform Sales, Product, and Marketing priorities
What You’ll Bring
Must-Haves:
- A genuine passion for customer success and delivering excellence
- Strong presentation, oral, and written communication skills
- Ability to listen, empathize, and understand the needs of professional services clients Highly adaptable with quick, inquisitive thinking in a fast-changing environment
We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for New Jersey & Illinois Applicants
The base salary range for this role is $60,000-$78,000 USD, plus performance-based variable compensation. Total compensation will vary based on individual and company performance. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements .
Litera may use artificial intelligence and automated tools as part of the recruitment and hiring process to support activities such as resume review, candidate matching, and workflow efficiency. These tools are designed to assist, not replace, human decision-making. All hiring decisions are ultimately made by qualified Litera professionals.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description
Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Holmdel, NJ or Chicago, IL with the expectations to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As our Customer Success Manager, you'll play a key role in making sure small and mid-sized law firms get real, measurable value from Litera — from the moment they onboard through renewal and beyond. You'll partner closely with Sales, Product, and Marketing to accelerate adoption, deepen engagement, and turn usage data into insights that improve outcomes for every customer you support. Your work will directly influence recurring revenue, customer satisfaction, and long-term loyalty. This is a high-visibility role ideal for someone who thrives on building trusted relationships and wants to make a measurable difference from day one.
What You’ll Deliver
- Guide customers through onboarding and shape success plans that align to their partnership goals
- Turn usage data into proactive action, surfacing and mitigating risk before it impacts renewal
- Uncover new opportunities to deepen customers' use of Litera and solve emerging business problems
- Serve as the customer's voice internally, keeping stakeholders aligned and success plans current
- Lead a consistent cadence of onboarding milestones and business review presentations
- Strengthen the account team's collective impact through close, unified cross-functional partnership Share customer success stories and insights that inform Sales, Product, and Marketing priorities
What You’ll Bring
Must-Haves:
- A genuine passion for customer success and delivering excellence
- Strong presentation, oral, and written communication skills
- Ability to listen, empathize, and understand the needs of professional services clients Highly adaptable with quick, inquisitive thinking in a fast-changing environment
We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for New Jersey & Illinois Applicants
The base salary range for this role is $60,000-$78,000 USD, plus performance-based variable compensation. Total compensation will vary based on individual and company performance. Actual compensation is determined by factors including education, work experience, certifications, and other relevant qualifications. Litera offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company contribution, and incentive and recognition programs. All benefits are subject to eligibility requirements .
Litera may use artificial intelligence and automated tools as part of the recruitment and hiring process to support activities such as resume review, candidate matching, and workflow efficiency. These tools are designed to assist, not replace, human decision-making. All hiring decisions are ultimately made by qualified Litera professionals.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 33 Senior Customer Success Engineer Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsSenior Customer Success Engineer Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
What New Jersey Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across New Jersey.
- Bachelor's degree in computer science, engineering, information systems, or a related technical field
- Five or more years of customer success or technical account management experience with enterprise clients
- Demonstrated proficiency with CRM and customer success platforms such as Salesforce or Gainsight
- Ability to lead post-sales technical onboarding and drive product adoption across complex accounts
- Strong communication skills for translating technical concepts to non-technical business stakeholders
- Experience collaborating cross-functionally with product, engineering, and professional services teams
Senior Customer Success Engineer Jobs in New Jersey: Frequently Asked Questions
How do you become a senior customer success engineer in New Jersey?
The role has no state-issued license or certification required in New Jersey. Most hiring managers expect a technical bachelor's degree combined with several years of hands-on post-sales or solutions engineering experience. New Jersey's large enterprise software and fintech employers typically promote from customer success associate or solutions engineer roles. Earning a vendor-recognized credential, such as a Salesforce certification, strengthens a candidacy considerably and is widely requested in New Jersey listings.
How much do senior customer success engineers make in New Jersey?
Senior customer success engineers in New Jersey earn a median of about $139,010 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $91,370 for the lowest 10% to over $191,050 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in New Jersey?
Employers hiring senior customer success engineers in New Jersey right now include JetBrains, IQVIA, and Doceree, based on current listings on Migrate Mate as of September 2026. New Jersey's concentration of enterprise technology firms, financial services companies, and global pharmaceutical organizations means demand stays consistent throughout the year rather than spiking seasonally.
Which New Jersey cities have the most senior customer success engineer jobs?
Marlton, Somerset, and New Jersey have the most senior customer success engineer openings in New Jersey. Newark and Jersey City benefit from proximity to the New York City metro and house the regional offices of major financial technology and professional services firms, while Princeton draws openings from the pharmaceutical and life sciences sector concentrated in central New Jersey's research corridor.
Are there remote senior customer success engineer jobs in New Jersey?
Yes, and more than most technical fields, because the role centers on communication, platform configuration, and strategic advisory work that translates well to distributed settings. About 71% of senior customer success engineer openings tied to New Jersey are remote or hybrid as of September 2026, reflecting how broadly New Jersey employers have adopted flexible arrangements for client-facing technical roles. Renewal reviews, executive business reviews, and onboarding sessions are the parts of the work most commonly handled fully remotely.
How can I get hired as a senior customer success engineer in New Jersey with little or no experience?
The most realistic entry path is moving into a customer success associate or technical support analyst role at one of New Jersey's large enterprise software or fintech employers, then building toward seniority internally. Companies like Cognizant and Conduent regularly hire associates with foundational technical skills and client communication ability. Completing a Salesforce administrator or platform certification before applying gives candidates a measurable credential that New Jersey hiring teams recognize as a practical substitute for years of direct experience.
Where can I find and apply to senior customer success engineer jobs in New Jersey?
You can find and apply to senior customer success engineer jobs in New Jersey on Migrate Mate, which lists current New Jersey openings updated regularly. Search by location or specialty to see roles matching your background, then apply directly to the ones that fit. No signup is required to view or apply to listings.
See All 33 Senior Customer Success Engineer Jobs in New Jersey
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