Customer Success Representative Jobs in New Jersey
Customer Success Representative jobs in New Jersey are concentrated in the pharmaceutical, financial services, and technology sectors, with strong demand from entry-level through senior individual-contributor roles across one of the Northeast's most active B2B markets. Most openings are based in Newark, Jersey City, and Princeton, where established employers like Cognizant, Conduent, and Johnson & Johnson maintain large operations and ongoing CSR hiring. Account management, SaaS onboarding, and healthcare client success are the specialties drawing the most consistent demand from New Jersey employers right now. Find a role that fits below and apply directly.
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Showing 5 of 36+ Customer Success Representative jobs
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
- Work closely with JetBrains Account Executives.
- Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
- Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
- Recommend product enhancements based on your customer experiences and the feedback you receive.
- Help product teams present and evaluate new product ideas to the customers in your portfolio.
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
- Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
- Excellent verbal and written communication skills
- Hands-on knowledge of AI/LLMs in the field of software development.
- A passion for continually improving the customer experience.
- Exceptional presentation skills for demonstrating JetBrains products to customers.
- The ability to quickly identify and address technical and business challenges related to software development tooling.
- The ability to convey technical concepts to customers of all technical backgrounds.
- Comfort in a fast-paced and dynamic working environment.
- Experience working in or with large software development teams.
- A collaborative and team-focused mentality, with a willingness to take initiative.
- Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
- Self-direction and resourcefulness.
- The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000 - $200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
- Work closely with JetBrains Account Executives.
- Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
- Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
- Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
- Recommend product enhancements based on your customer experiences and the feedback you receive.
- Help product teams present and evaluate new product ideas to the customers in your portfolio.
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
- Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
- Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
- Excellent verbal and written communication skills
- Hands-on knowledge of AI/LLMs in the field of software development.
- A passion for continually improving the customer experience.
- Exceptional presentation skills for demonstrating JetBrains products to customers.
- The ability to quickly identify and address technical and business challenges related to software development tooling.
- The ability to convey technical concepts to customers of all technical backgrounds.
- Comfort in a fast-paced and dynamic working environment.
- Experience working in or with large software development teams.
- A collaborative and team-focused mentality, with a willingness to take initiative.
- Experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
- Self-direction and resourcefulness.
- The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000 - $200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
See All 36 Customer Success Representative Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Success Representative Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
What New Jersey Employers Look For
The qualifications that appear most often in customer success representative jobs across New Jersey.
- Bachelor's degree in business, communications, or a related field is typically required
- One to three years of customer-facing experience in B2B or SaaS environments
- Demonstrated ability to manage a book of accounts and drive retention outcomes
- Proficiency with CRM platforms such as Salesforce or HubSpot is commonly expected
- Strong written and verbal communication skills across multiple stakeholder levels
- Experience with onboarding new clients and delivering product training or demos
Customer Success Representative Jobs in New Jersey: Frequently Asked Questions
How do you become a customer success representative in New Jersey?
Customer success representative roles in New Jersey require no state-issued license or exam, so the path runs through education and experience. Most employers expect a bachelor's degree in business, communications, or a related field. New Jersey's dense concentration of pharmaceutical, financial services, and SaaS companies means candidates who build familiarity with one of those verticals, through coursework, internships, or adjacent support roles, are the strongest applicants.
Which companies hire customer success representatives in New Jersey?
New Jersey customer success representative roles are posted by JetBrains, AvePoint, and CentralReach and others right now, based on current listings on Migrate Mate as of November 2026. New Jersey's mix of Fortune 500 headquarters, major pharmaceutical firms, and mid-market technology companies makes it one of the more diverse CSR hiring markets in the region.
Which New Jersey cities have the most customer success representative jobs?
Jersey City, Marlton, and Holmdel account for the most customer success representative openings in New Jersey. Newark and Jersey City attract volume from financial services and enterprise technology firms with large tri-state footprints, while Princeton draws hiring from pharmaceutical and life sciences companies headquartered along the Route 1 corridor, which explains why smaller suburban areas appear alongside the state's major urban centers.
Are there remote customer success representative jobs in New Jersey?
Yes, and more than most fields. About 72% of customer success representative openings tied to New Jersey are remote or hybrid as of November 2026, reflecting how naturally the role fits distributed work. Client onboarding, renewals, and account reviews are the functions most likely to be fully remote, while enterprise accounts requiring on-site executive relationships tend to anchor candidates to the Newark or Princeton corridors.
How can I get hired as a customer success representative in New Jersey with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role at a New Jersey-based technology or pharmaceutical services company, where exposure to account management is built into the job. Large employers across the Route 1 tech corridor and Newark's financial services sector regularly hire associate customer success roles that do not require prior CSR titles. A Salesforce certification or demonstrated experience in a CRM-heavy support role gives candidates a clear edge over other applicants without a CSR background.
Where can I find and apply to customer success representative jobs in New Jersey?
You can find and apply to customer success representative jobs in New Jersey on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the listings to find roles that match your experience, location, and industry preference, and apply directly to the ones that fit.
See All 36 Customer Success Representative Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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