Customer Service Lead Jobs in New Jersey
Customer Service Lead jobs in New Jersey are open across Paramus, Cherry Hill, and Bridgewater and other New Jersey metros, with employers like American Eagle Outfitters, DoorDash, and Lane Bryant Brands Opco hiring at every experience level. Find a role that fits below and apply directly.
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Company Description
About Collabera
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
- Ability to accurately pick pack serial numbered products in a timely manner.
- Accurately verify items to invoices.
- Neatly pack & seal products in various size packages i.e. letters, envelopes, boxes.
- Relies on instructions and pre-established guidelines to perform functions of the job.
- Works under general supervision; typically reports to a supervisor.
- Previous warehouse or pick pack experience a plus.
Additional Information
Vishwas Jaggi
480-327-0540
See All 112+ Customer Service Lead Jobs in New Jersey
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Find Customer Service Lead JobsCustomer Service Lead Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Customer Service Lead Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
- American Eagle Outfitters13

- DoorDash7

- Lane Bryant Brands Opco7

- Whole Foods Market7

- Tractor Supply5

Top Industries Hiring
- Retail59
- Technology & Software12
- Banking & Financial Services6
- Consulting & Professional Services6
- Consumer Goods6
What New Jersey Employers Look For
The qualifications that appear most often in customer service lead jobs across New Jersey.
- 2 or more years of customer service experience with at least 1 year in a supervisory or lead role
- Proficiency with CRM and ticketing platforms such as Salesforce, Zendesk, or ServiceNow
- Demonstrated ability to coach, onboard, and performance-manage frontline customer service agents
- Strong written and verbal communication skills for escalation handling and cross-department coordination
- High school diploma or equivalent required, with an associate or bachelor's degree preferred by many employers
- Familiarity with workforce management tools and the ability to create or adjust agent schedules
Customer Service Lead Jobs in New Jersey: Frequently Asked Questions
How many customer service lead jobs are there in New Jersey?
There are 112+ customer service lead openings in New Jersey on Migrate Mate as of June 2026, with the most roles in Paramus, Cherry Hill, and Bridgewater. New positions post regularly as employers across New Jersey hire.
How much do customer service leads make in New Jersey?
Customer service leads in New Jersey earn a median of about $76,640 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,620 for the lowest 10% to over $116,440 for the top 10%. Pay rises with experience, specialty, and employer.
Which New Jersey cities have the most customer service lead jobs?
Paramus, Cherry Hill, and Bridgewater have the most customer service lead openings in New Jersey right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service leads in New Jersey?
Employers hiring customer service leads in New Jersey include American Eagle Outfitters, DoorDash, and Lane Bryant Brands Opco, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service lead jobs in New Jersey?
Yes. About 6% of customer service lead openings tied to New Jersey are remote or hybrid as of June 2026. The rest are on-site roles based in New Jersey metros.
How do I apply for customer service lead jobs in New Jersey?
You can apply to customer service lead jobs in New Jersey directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred New Jersey location, then apply to each one that fits.
See All 112+ Customer Service Lead Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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