Application Support Analyst Jobs in Illinois
Application Support Analyst jobs in Illinois concentrate in financial services, healthcare IT, and enterprise software, with Chicago anchoring the market as one of the most active hiring metros in the Midwest alongside Naperville and Schaumburg. Large employers with a lasting Illinois presence, including Allstate, United Airlines, and Advocate Health Care, consistently post openings across incident management, ERP administration, and ServiceNow support. Demand ranges from entry-level tier-one support roles to senior analysts owning critical business applications. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 15+ Application Support Analyst jobs
Application Support Specialist
Location: Chicago, IL 60605
Salary Range: $80,000 - $100,000
(Base salary is only one part of Group One Trading's total compensation, which includes an annual discretionary bonus.)
THE OPPORTUNITY
Our Application Support Specialists are responsible for the reliability and day-to-day operation of our proprietary electronic options trading platform. They work directly with traders and developers to monitor production, diagnose issues, manage incidents, and ensure our systems are ready for the market every day.
THE SKILLSET
A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply, such as Dev-Ops or Software Development experience. Our ideal Application Support Specialist has:
- Minimum of 2 years of experience working in a technical role
- Experience with system monitoring tools & techniques
- Deep technical troubleshooting skills of proprietary software that runs on Windows Servers
- Passionate about learning trading concepts, financial instruments, and market data feeds
- Proactive problem-solving mindset, with the ability to suggest improvements and enhancements to systems and processes
- Ability to effectively document support processes, production issues in JIRA, third-party software usage, and help contribute to and maintain wiki-based documentation
- Strong collaboration and communication skills, with the ability to interact effectively with developers, users, and cross-functional teams
Experience with scripting/programming languages and tools like Python, C#, or PowerShell would be a plus! Are you self-motivated and detail-oriented? Do you have excellent communication skills, both written and verbal? Are you service-oriented and enjoy troubleshooting complex problems? Do you take ownership of your projects and tasks? If yes, you might just be perfect for this Application Support Specialist position!
WHAT TO EXPECT AS AN APPLICATION SUPPORT SPECIALIST
Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm.
Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will study for and obtain a Series 57 Securities Trader Representative qualification, enabling you to support our most sensitive trading components. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance.
Within 6 months, you will independently monitor and maintain the proprietary trading system, all while demonstrating a deep understanding of its details. You will have gained proficiency in troubleshooting complex issues and provide timely and effective support to users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team.
THE BENEFITS
Our Application Support Specialist earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses.
If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Application Support Specialists role at group1.com/careers. We look forward to meeting you!
Application Support Specialist
Location: Chicago, IL 60605
Salary Range: $80,000 - $100,000
(Base salary is only one part of Group One Trading's total compensation, which includes an annual discretionary bonus.)
THE OPPORTUNITY
Our Application Support Specialists are responsible for the reliability and day-to-day operation of our proprietary electronic options trading platform. They work directly with traders and developers to monitor production, diagnose issues, manage incidents, and ensure our systems are ready for the market every day.
THE SKILLSET
A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply, such as Dev-Ops or Software Development experience. Our ideal Application Support Specialist has:
- Minimum of 2 years of experience working in a technical role
- Experience with system monitoring tools & techniques
- Deep technical troubleshooting skills of proprietary software that runs on Windows Servers
- Passionate about learning trading concepts, financial instruments, and market data feeds
- Proactive problem-solving mindset, with the ability to suggest improvements and enhancements to systems and processes
- Ability to effectively document support processes, production issues in JIRA, third-party software usage, and help contribute to and maintain wiki-based documentation
- Strong collaboration and communication skills, with the ability to interact effectively with developers, users, and cross-functional teams
Experience with scripting/programming languages and tools like Python, C#, or PowerShell would be a plus! Are you self-motivated and detail-oriented? Do you have excellent communication skills, both written and verbal? Are you service-oriented and enjoy troubleshooting complex problems? Do you take ownership of your projects and tasks? If yes, you might just be perfect for this Application Support Specialist position!
WHAT TO EXPECT AS AN APPLICATION SUPPORT SPECIALIST
Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm.
Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will study for and obtain a Series 57 Securities Trader Representative qualification, enabling you to support our most sensitive trading components. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance.
Within 6 months, you will independently monitor and maintain the proprietary trading system, all while demonstrating a deep understanding of its details. You will have gained proficiency in troubleshooting complex issues and provide timely and effective support to users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team.
THE BENEFITS
Our Application Support Specialist earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses.
If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Application Support Specialists role at group1.com/careers. We look forward to meeting you!
See All 15 Application Support Analyst Jobs in Illinois
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Find JobsApplication Support Analyst Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Application Support Analyst Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
What Illinois Employers Look For
The qualifications that appear most often in application support analyst jobs across Illinois.
- Bachelor's degree in information technology, computer science, or a related field
- Hands-on experience supporting enterprise applications such as SAP, Oracle, or ServiceNow
- Proven ability to diagnose, escalate, and resolve application incidents within defined SLAs
- Familiarity with ITIL frameworks and IT service management ticketing systems
- Strong SQL skills for querying databases and troubleshooting data-related application issues
- Clear written and verbal communication for coordinating with business and technical stakeholders
Application Support Analyst Jobs in Illinois: Frequently Asked Questions
How do you become an application support analyst in Illinois?
Most Illinois employers expect a bachelor's degree in information technology, computer science, or management information systems as a starting point. Illinois does not require a state-issued license for this role, so entry hinges on certifications and demonstrated skills. Earning an ITIL Foundation certificate, a CompTIA A+ or Network+, or a platform credential in ServiceNow or Salesforce significantly strengthens an application. Many Chicago-area employers also value candidates who can show hands-on experience through internships, bootcamp projects, or help-desk work.
Which companies hire application support analysts in Illinois?
Companies currently hiring application support analysts in Illinois include C3EL, Monks, and Genpact, per current listings on Migrate Mate as of September 2026. Illinois's dense concentration of financial institutions, hospital networks, and Fortune 500 headquarters creates steady, year-round demand for analysts who can keep enterprise applications running.
Which Illinois cities have the most application support analyst jobs?
Chicago, Scott AFB, and Joliet account for the largest share of application support analyst openings in Illinois. Chicago dominates because of its concentration of financial services firms, major healthcare systems, and corporate headquarters, while Naperville and Schaumburg draw openings from the technology corridor along Interstate 88, where regional offices and IT-intensive operations are clustered.
Are there remote application support analyst jobs in Illinois?
Yes, and more than most fields. About 100% of application support analyst openings tied to Illinois are remote or hybrid as of September 2026, reflecting how much of the work, ticket triage, application monitoring, and user coordination, can be done entirely through remote tools. The roles most likely to stay fully on-site are those requiring direct access to on-premises infrastructure or regulated environments such as hospital systems.
How can I get hired as an application support analyst in Illinois with little or no experience?
The most realistic entry path is through a tier-one IT help desk or desktop support role, which Illinois employers like Advocate Health Care, Motorola Solutions, and large Chicago-area managed service providers use as a direct pipeline into application support. Lateral moves from business analyst associate, QA tester, or IT coordinator positions also open doors. Completing a ServiceNow or Salesforce administrator credential, building a project portfolio through an Illinois community college IT program, or finishing a coding bootcamp in Chicago gives candidates a concrete edge over those applying with education alone.
Where can I find and apply to application support analyst jobs in Illinois?
You can find and apply to application support analyst jobs in Illinois on Migrate Mate, which lists current Illinois openings in one place. Search the roles available, find the ones that match your experience and location, and apply directly to the positions that fit.
See All 15 Application Support Analyst Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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