Bilingual Customer Service Representative Jobs in Texas
Bilingual Customer Service Representative jobs in Texas are among the most active in the country, concentrated in banking and financial services, healthcare, telecommunications, and retail, with openings at every level from entry-level associate to senior escalations specialist. The largest hiring markets are Houston, Dallas, and San Antonio, where employers such as AT&T, USAA, and JPMorgan Chase maintain major operations and consistently staff bilingual support teams. The most in-demand specialties are Spanish-English customer care, bilingual technical support, and healthcare patient services. Find a role that fits below and apply directly.
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Showing 5 of 70+ Bilingual Customer Service Representative jobs
State Collection Service is seeking motivated, customer-focused individuals to join our growing team of Remote Bilingual Health Care Customer Service Representatives!
In this role, you'll assist patients and account holders with questions about medical billing, insurance, financial assistance, and payment options. You'll handle inbound and outbound calls while providing professional, compassionate service and helping individuals navigate important financial matters.
If you enjoy helping others, solving problems, and working in a collaborative, fast-paced environment, we'd love to hear from you!
**Veterans and Military Spouses Encouraged to Apply**What You'll Do:
- Handle inbound and outbound calls to assist patients and account holders with billing and payment inquiries.
- Explain account balances, insurance-related questions, payment options, and available financial assistance.
- Establish and monitor payment arrangements in accordance with client guidelines.
- Research and resolve account inquiries while providing accurate, professional customer service.
- Maintain detailed and accurate account documentation.
- Follow client-specific policies, procedures, and applicable regulations, including FDCPA, FCRA, and HIPAA.
- Collaborate with supervisors and team members to meet individual and team performance expectations.
Qualifications, Skills, and Experience:
- At least one year of customer service or call center experience preferred.
- Experience in medical billing, healthcare insurance, or healthcare administration is a plus.
- Strong communication, problem-solving, and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Comfortable using computers and navigating multiple systems.
- Ability to work independently while contributing to a collaborative remote team.
- Flexibility to work scheduled evenings and Saturdays as business needs require.
- Bilingual skills are a plus.
Learn More About This Opportunity!
Want to know what it's like to be a Health Care Customer Service Representative at State Collection Service? Watch our short video to learn more about the position and what you can expect as part of the GREAT STATE TEAM! EBO Representatives: Role Overview
As a remote-first position, this role has specific technical and workspace requirements. Please review the following expectations carefully before applying.
Internet Requirements:
This remote position requires a secure, reliable, private, password-protected home internet connection.
The following requirements must be met before starting employment and maintained throughout employment:
- Accepted Internet Services: Broadband cable or fiber internet that meets minimum connectivity requirements.
- Prohibited Internet Services: DSL, dial-up, mobile hotspots, public Wi-Fi, and T-Mobile 5G Home Internet.
- Hardwired Connection: A direct Ethernet connection from the computer to the router is required. Wi-Fi connections are not permitted.
- Minimum Internet Speeds: 40 Mbps download and 5 Mbps upload.
- Connection Stability: Internet service must reliably support company systems, applications, and virtual collaboration tools.
Candidates who do not currently meet these requirements must be able to obtain qualifying internet service before their start date.
Internet-related expenses and applicable reimbursements are handled in accordance with company policy and state law.
Remote Workspace Requirements:
This position requires a private, distraction-free workspace that protects confidential information and supports compliance with HIPAA requirements. Employees must be able to perform their job responsibilities without interruptions during scheduled work hours.
Camera & Virtual Collaboration Requirements:
This remote position requires active participation in a virtual collaboration platform during training and scheduled work hours.
- Camera Visibility: Employees must remain visible on camera during training and scheduled work hours, excluding designated breaks, meal periods, and other authorized exceptions.
- Microphone Availability: Employees must maintain microphone availability and be prepared to unmute when required for work-related communication.
- Virtual Collaboration: Employees must actively participate in the virtual collaboration platform and remain accessible and responsive to supervisors and team members throughout scheduled work hours.
These requirements are ongoing expectations of the position, subject to reasonable accommodations and other exceptions required by applicable law.
Compensation & Growth Opportunities:
- Bilingual Remote: Starting at $19.00/hour.
- Non Bilingual Remote: Starting at $17.00/hr.
- Performance-Based Increases: Opportunity to earn quarterly wage increases totaling up to an additional $2.00/hour during your first 12 months, base on performance.
We Offer a Comprehensive Benefits Package:
State Collection Service offers a comprehensive benefits package designed to support our employees and their families, including:
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(k) with employer match
- Employer-funded Health Reimbursement Arrangement (HRA)
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Paid time off beginning at 90 days
- Seven paid holidays
- Annual profit-sharing opportunities
- Wellness programs and gym reimbursement
- Family-friendly company events
- Company-provided equipment and technical support
Benefit eligibility varies based on employment status, position, and applicable plan terms.
- All offers of employment are contingent upon successful completion of all post offer processing.
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM
State Collection Service is seeking motivated, customer-focused individuals to join our growing team of Remote Bilingual Health Care Customer Service Representatives!
In this role, you'll assist patients and account holders with questions about medical billing, insurance, financial assistance, and payment options. You'll handle inbound and outbound calls while providing professional, compassionate service and helping individuals navigate important financial matters.
If you enjoy helping others, solving problems, and working in a collaborative, fast-paced environment, we'd love to hear from you!
**Veterans and Military Spouses Encouraged to Apply**What You'll Do:
- Handle inbound and outbound calls to assist patients and account holders with billing and payment inquiries.
- Explain account balances, insurance-related questions, payment options, and available financial assistance.
- Establish and monitor payment arrangements in accordance with client guidelines.
- Research and resolve account inquiries while providing accurate, professional customer service.
- Maintain detailed and accurate account documentation.
- Follow client-specific policies, procedures, and applicable regulations, including FDCPA, FCRA, and HIPAA.
- Collaborate with supervisors and team members to meet individual and team performance expectations.
Qualifications, Skills, and Experience:
- At least one year of customer service or call center experience preferred.
- Experience in medical billing, healthcare insurance, or healthcare administration is a plus.
- Strong communication, problem-solving, and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Comfortable using computers and navigating multiple systems.
- Ability to work independently while contributing to a collaborative remote team.
- Flexibility to work scheduled evenings and Saturdays as business needs require.
- Bilingual skills are a plus.
Learn More About This Opportunity!
Want to know what it's like to be a Health Care Customer Service Representative at State Collection Service? Watch our short video to learn more about the position and what you can expect as part of the GREAT STATE TEAM! EBO Representatives: Role Overview
As a remote-first position, this role has specific technical and workspace requirements. Please review the following expectations carefully before applying.
Internet Requirements:
This remote position requires a secure, reliable, private, password-protected home internet connection.
The following requirements must be met before starting employment and maintained throughout employment:
- Accepted Internet Services: Broadband cable or fiber internet that meets minimum connectivity requirements.
- Prohibited Internet Services: DSL, dial-up, mobile hotspots, public Wi-Fi, and T-Mobile 5G Home Internet.
- Hardwired Connection: A direct Ethernet connection from the computer to the router is required. Wi-Fi connections are not permitted.
- Minimum Internet Speeds: 40 Mbps download and 5 Mbps upload.
- Connection Stability: Internet service must reliably support company systems, applications, and virtual collaboration tools.
Candidates who do not currently meet these requirements must be able to obtain qualifying internet service before their start date.
Internet-related expenses and applicable reimbursements are handled in accordance with company policy and state law.
Remote Workspace Requirements:
This position requires a private, distraction-free workspace that protects confidential information and supports compliance with HIPAA requirements. Employees must be able to perform their job responsibilities without interruptions during scheduled work hours.
Camera & Virtual Collaboration Requirements:
This remote position requires active participation in a virtual collaboration platform during training and scheduled work hours.
- Camera Visibility: Employees must remain visible on camera during training and scheduled work hours, excluding designated breaks, meal periods, and other authorized exceptions.
- Microphone Availability: Employees must maintain microphone availability and be prepared to unmute when required for work-related communication.
- Virtual Collaboration: Employees must actively participate in the virtual collaboration platform and remain accessible and responsive to supervisors and team members throughout scheduled work hours.
These requirements are ongoing expectations of the position, subject to reasonable accommodations and other exceptions required by applicable law.
Compensation & Growth Opportunities:
- Bilingual Remote: Starting at $19.00/hour.
- Non Bilingual Remote: Starting at $17.00/hr.
- Performance-Based Increases: Opportunity to earn quarterly wage increases totaling up to an additional $2.00/hour during your first 12 months, base on performance.
We Offer a Comprehensive Benefits Package:
State Collection Service offers a comprehensive benefits package designed to support our employees and their families, including:
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(k) with employer match
- Employer-funded Health Reimbursement Arrangement (HRA)
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Paid time off beginning at 90 days
- Seven paid holidays
- Annual profit-sharing opportunities
- Wellness programs and gym reimbursement
- Family-friendly company events
- Company-provided equipment and technical support
Benefit eligibility varies based on employment status, position, and applicable plan terms.
- All offers of employment are contingent upon successful completion of all post offer processing.
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM
See All 70 Bilingual Customer Service Representative Jobs in Texas
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Find JobsBilingual Customer Service Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Bilingual Customer Service Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Community Choice Financial Family of Brands11
- U-Haul4
- Rent-A-Center3
- Quest Diagnostics3
- MICON TAX SERVICES3M
Top Industries Hiring
- Insurance
- Automotive
- Transportation & Logistics
- Healthcare & Medical Services
- E-Commerce & Online Marketplaces
What Texas Employers Look For
The qualifications that appear most often in bilingual customer service representative jobs across Texas.
- Fluent verbal and written communication in English and Spanish required
- High school diploma or equivalent education minimum for most Texas roles
- One or more years of customer service or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk expected
- Ability to handle high call volume with strong de-escalation skills
- Familiarity with HIPAA guidelines required for healthcare-sector positions
Bilingual Customer Service Representative Jobs in Texas: Frequently Asked Questions
How do you become a bilingual customer service representative in Texas?
There is no state-issued license required to work as a bilingual customer service representative in Texas. Most employers hire candidates with a high school diploma or GED and verified bilingual proficiency, often assessed through an in-house language screening during the interview process. Completing coursework in business communication, customer relations, or a relevant industry such as healthcare or financial services strengthens a candidacy considerably and speeds hiring at larger Texas employers.
Which companies hire bilingual customer service representatives in Texas?
Companies currently hiring bilingual customer service representatives in Texas include Community Choice Financial Family of Brands, U-Haul, and Rent-A-Center, per current listings on Migrate Mate as of November 2026. Texas's large concentrations of financial services, healthcare systems, and telecom headquarters make it one of the most active states for bilingual customer-facing roles year-round.
Which Texas cities have the most bilingual customer service representative jobs?
Dallas, San Antonio, and Austin have the most bilingual customer service representative openings in Texas. Houston and Dallas lead because of the density of corporate headquarters, regional call centers, and large healthcare systems based there, while San Antonio's strong military community and USAA headquarters generate consistent demand for Spanish-English support roles across financial services and insurance.
Are there remote bilingual customer service representative jobs in Texas?
Yes, and more than most fields, because bilingual customer service work is well suited to phone and chat channels that translate directly to remote environments. About 22% of bilingual customer service representative openings tied to Texas are remote or hybrid as of November 2026, reflecting how broadly companies have extended work-from-home policies for support roles. Technical support and financial services positions tend to have the highest share of fully remote arrangements.
How can I get hired as a bilingual customer service representative in Texas with little or no experience?
The most realistic entry path is applying to call center associate or customer care agent roles at large Texas employers like AT&T, USAA, or major hospital networks such as HCA Houston Healthcare, which regularly hire for entry-level bilingual positions and provide paid training. Retail banking branches at institutions like Wells Fargo and Frost Bank also hire bilingual tellers and service reps with no prior industry experience. A demonstrated ability to pass a bilingual proficiency screening and any relevant coursework in healthcare administration or financial services gives candidates a clear edge in interviews.
Where can I find and apply to bilingual customer service representative jobs in Texas?
You can find and apply to bilingual customer service representative jobs in Texas on Migrate Mate, which lists current Texas openings. Find the roles that fit your background and apply directly to the employers posting them.
See All 70 Bilingual Customer Service Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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