System Support Specialist Jobs in Texas
System Support Specialist jobs in Texas are among the most active in the country, concentrated in enterprise IT, healthcare systems, financial services, and state government agencies, with openings at every level from helpdesk-adjacent entry roles through senior infrastructure support. The largest hiring markets are Dallas-Fort Worth, Houston, and Austin, where established employers such as Dell Technologies, USAA, and Texas Health Resources maintain deep and ongoing demand for this role. The most in-demand specialties in Texas include end-user support, network troubleshooting, and enterprise application support for large ERP and cloud environments. Find a role that fits below and apply directly.
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INTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generate improvement suggestions, and present findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
See All 69 System Support Specialist Jobs in Texas
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Find JobsSystem Support Specialist Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
System Support Specialist Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Energy Transfer4

- M.C. Dean3

- Memorial Hermann Health System3

- Tyler Technologies3

- HCLTech2

Top Industries Hiring
- Technology & Software20
- Energy9
- Healthcare & Medical Services8
- Consulting & Professional Services7
- Education7
What Texas Employers Look For
The qualifications that appear most often in system support specialist jobs across Texas.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting hardware, software, and network connectivity issues
- CompTIA A+ or CompTIA Network+ certification is frequently required or strongly preferred
- Proficiency with ticketing systems such as ServiceNow, Jira Service Management, or Remedy
- Working knowledge of Windows and macOS environments, Active Directory, and Microsoft 365
- Strong verbal and written communication skills for end-user support and documentation
System Support Specialist Jobs in Texas: Frequently Asked Questions
How do you become a system support specialist in Texas?
Texas does not require a state-issued license to work as a system support specialist. Most employers hire candidates with an associate or bachelor's degree in information technology or a closely related field, though many accept equivalent hands-on experience. Earning vendor-neutral certifications such as CompTIA A+ and Network+ is the most reliable way to stand out in the Texas market, and community colleges across the state offer accelerated programs that prepare candidates for those exams.
Which companies hire system support specialists in Texas?
Employers hiring system support specialists in Texas right now include Energy Transfer, M.C. Dean, and Memorial Hermann Health System, based on current listings on Migrate Mate as of June 2026. Texas's concentration of corporate headquarters, large healthcare networks, and state agency campuses means demand for this role is spread across multiple sectors rather than tied to a single industry.
Which Texas cities have the most system support specialist jobs?
Houston, Dallas, and Austin have the most system support specialist openings in Texas. Dallas-Fort Worth leads because it is home to a dense cluster of corporate headquarters and major technology employers, while Houston's volume is driven by the energy sector and large medical center campuses, and Austin's growth reflects its expanding base of technology firms and state government agencies.
Are there remote system support specialist jobs in Texas?
Yes, but they are less common than for purely desk-based roles, since system support often requires hands-on access to physical hardware and end users. About 14% of system support specialist openings tied to Texas are remote or hybrid as of June 2026, with fully remote positions most often covering tier-one software support, remote desktop assistance, and cloud-environment administration rather than on-site break-fix work.
How can I get hired as a system support specialist in Texas with little or no experience?
The most realistic entry path is an IT helpdesk or desktop support technician role, which large Texas employers such as Dell Technologies, hospital systems in the Texas Medical Center, and state agencies routinely fill with candidates who hold an associate degree or a CompTIA A+ certification. Texas community colleges including Austin Community College and Dallas College offer affordable IT support programs designed for career changers. Moving laterally from a customer service or operations coordinator role within a tech-heavy company is another common route that Texas hiring managers recognize.
Where can I find and apply to system support specialist jobs in Texas?
You can find and apply to system support specialist jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metro areas. Search the listings, find the roles that fit your experience and location, and apply directly to the employers posting them.
See All 69 System Support Specialist Jobs in Texas
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