Customer Specialist Jobs in Austin, TX
Customer Specialist jobs in Austin, Texas are in steady demand across the Domain, downtown, and the tech corridor near the Arboretum, driven by the city's concentration of tech companies, financial services firms, and fast-growing startups. Employers hiring right now include ROKA Sports, 8am, and Fyxer. See the openings below and apply to the ones that match your experience.
Find Customer Specialist JobsOverview
Showing 5 of 234+ Customer Specialist jobs
Who We Are:
Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4 ® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND ® (the #1 post-workout recovery brand in the United States), and Cellucor ® (an award-winning sports nutrition brand created in 2002).
Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority.
As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more – Nutrabolt cares deeply about our people, planet, and the communities we serve. Here, our teammates are united by our mission, and take ownership in creating a healthy workplace environment that promotes strong bodies, clear minds, and a culture of respect and belonging for all.
Who You Are:
As a Customer Operations Specialist, you will provide a high level of customer service to our internal and external corporate customers. You will own accurate order execution and management through the value chain and lead professional, solution-oriented communication with both internal and external business partners.You thrive on interacting with Customers ensuring their orders are entered and accurate. Details and organization are your thing! You analyze data ensuring the customer information is accurate for the system to work exceptionally well. Your daily passion is ensuring a customer focused culture; leveraging creativity to exceed these expectations and build Trust.
You possess the attitude of being the Customers’ advocate and express urgency and collaborate across all levels within Nutrabolt to achieve that expectation. You drive and foster open communication, solicit feedback about Customer’s experiences, share this information in an organized manner, and curiously establish continuous improvement plans to become even better.
What You're Good At:
Creates a positive experience for the Customer by consistently providing superior service and exceeding expectations
Accountable for the day to day execution of customer orders from submission to invoice, to include confirming right products on order, accurate pricing, correct method of shipment and shipping platform, timely release to distribution center etc. to ensure on-time delivery to the customer
Responsible for track and trace, securing Proof of Delivery, coordination of customer returns as well as ensuring that the customer receives an accurate invoice.
Act as the primary contact for assigned pool of accounts, provides backup of accounts for other team members in their absence.
Proactively seeking to minimize cost to serve by driving down costs in the supply chain through initiatives developed with customers and logistics execution. Execute cost savings programs in the logistics area for your Customer base. This includes areas such as transportation, fulfilment, forecasting procedures/accuracy.
Manage critical metrics to include response time to customer, case fill and on-time delivery. Responsible for ownership of customer KPI’s – understanding, tracking and monitoring Nutrabolt performance against them and working with key stakeholders and cross-functional partners to develop action plans for improvement
Responsible for leveraging all technology and tools available to support accurate , timely order management, recognize trends, assess risk and provide proactive management of customer account to reduce potential issues in advance
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Builds relationships and depth of understanding of Customer expectations and ensuring timely execution of order fulfillment functions
What You Contribute:
Experience : 1-3 years of experience in the service industry, preferably with a Consumer-Packaged Goods company
Education: Undergraduate degree in Business or a related field
Knowledge/Skills /Abilities:
Detail oriented with s trong organizational skills and ability to prioritize in a fast-paced environment
Service driven and s elf-starter that can effectively manage time with little to no supervision
Has a passion for the fitness industry and believes in what we do
Strong written and verbal communication skills with the ability to adapt style to needs of the audience
Problem-solving, issue resolution, influencing and prioritization skills
Critical thinking skills with an analytical and continuous improvement mindset
Ability to develop and improve customer relations
Innovation mindset with ability and willingness to adapt and integrate new technology , processes, and ideas to drive efficiency
Requires ability to navigate computerized systems for tracking, information gathering, and/or troubleshooting ; Order Management/ERP systems, EDI (electronic data interchange), on-line vendor portals, databases, software systems and Microsoft Office Suites, particularly Microsoft Excel
Advanced computer and keyboarding experience necessary
Experience working with Retail Buyers, Distributors and/or Brokers preferred
Why Nutrabolt?
Wellness Benefits
Nutrabolt cares about our teammates’ physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.
Lifestyle Perks
We offer unlimited vacation paid time off and volunteer time off. You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!
Family Support
We want you to reach your full potential at work by taking care of all loved ones at home. We provide paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.
Nutrabolt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please review our CCPA policy
By providing your phone number, you consent to receiving text communications related to your job application via SMS from Nutrabolt. Applicable messaging and data rates may apply. You may opt out at any time by replying STOP. View our terms of use for additional details.
Who We Are:
Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company’s disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4 ® (one of the fastest-growing energy drink brands in the United States and the #1 selling global pre-workout brand), XTEND ® (the #1 post-workout recovery brand in the United States), and Cellucor ® (an award-winning sports nutrition brand created in 2002).
Since its founding 20 years ago, Nutrabolt has set out to meet the discerning needs of performance athletes and fitness enthusiasts, while appealing beyond this core group to include consumers around the globe who are making healthy, active living a daily priority.
As a Certified Great Place to Work, Top Workplaces USA honoree, Fortune Best Workplace in Texas, and more – Nutrabolt cares deeply about our people, planet, and the communities we serve. Here, our teammates are united by our mission, and take ownership in creating a healthy workplace environment that promotes strong bodies, clear minds, and a culture of respect and belonging for all.
Who You Are:
As a Customer Operations Specialist, you will provide a high level of customer service to our internal and external corporate customers. You will own accurate order execution and management through the value chain and lead professional, solution-oriented communication with both internal and external business partners.You thrive on interacting with Customers ensuring their orders are entered and accurate. Details and organization are your thing! You analyze data ensuring the customer information is accurate for the system to work exceptionally well. Your daily passion is ensuring a customer focused culture; leveraging creativity to exceed these expectations and build Trust.
You possess the attitude of being the Customers’ advocate and express urgency and collaborate across all levels within Nutrabolt to achieve that expectation. You drive and foster open communication, solicit feedback about Customer’s experiences, share this information in an organized manner, and curiously establish continuous improvement plans to become even better.
What You're Good At:
Creates a positive experience for the Customer by consistently providing superior service and exceeding expectations
Accountable for the day to day execution of customer orders from submission to invoice, to include confirming right products on order, accurate pricing, correct method of shipment and shipping platform, timely release to distribution center etc. to ensure on-time delivery to the customer
Responsible for track and trace, securing Proof of Delivery, coordination of customer returns as well as ensuring that the customer receives an accurate invoice.
Act as the primary contact for assigned pool of accounts, provides backup of accounts for other team members in their absence.
Proactively seeking to minimize cost to serve by driving down costs in the supply chain through initiatives developed with customers and logistics execution. Execute cost savings programs in the logistics area for your Customer base. This includes areas such as transportation, fulfilment, forecasting procedures/accuracy.
Manage critical metrics to include response time to customer, case fill and on-time delivery. Responsible for ownership of customer KPI’s – understanding, tracking and monitoring Nutrabolt performance against them and working with key stakeholders and cross-functional partners to develop action plans for improvement
Responsible for leveraging all technology and tools available to support accurate , timely order management, recognize trends, assess risk and provide proactive management of customer account to reduce potential issues in advance
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Builds relationships and depth of understanding of Customer expectations and ensuring timely execution of order fulfillment functions
What You Contribute:
Experience : 1-3 years of experience in the service industry, preferably with a Consumer-Packaged Goods company
Education: Undergraduate degree in Business or a related field
Knowledge/Skills /Abilities:
Detail oriented with s trong organizational skills and ability to prioritize in a fast-paced environment
Service driven and s elf-starter that can effectively manage time with little to no supervision
Has a passion for the fitness industry and believes in what we do
Strong written and verbal communication skills with the ability to adapt style to needs of the audience
Problem-solving, issue resolution, influencing and prioritization skills
Critical thinking skills with an analytical and continuous improvement mindset
Ability to develop and improve customer relations
Innovation mindset with ability and willingness to adapt and integrate new technology , processes, and ideas to drive efficiency
Requires ability to navigate computerized systems for tracking, information gathering, and/or troubleshooting ; Order Management/ERP systems, EDI (electronic data interchange), on-line vendor portals, databases, software systems and Microsoft Office Suites, particularly Microsoft Excel
Advanced computer and keyboarding experience necessary
Experience working with Retail Buyers, Distributors and/or Brokers preferred
Why Nutrabolt?
Wellness Benefits
Nutrabolt cares about our teammates’ physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.
Lifestyle Perks
We offer unlimited vacation paid time off and volunteer time off. You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!
Family Support
We want you to reach your full potential at work by taking care of all loved ones at home. We provide paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.
Nutrabolt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please review our CCPA policy
By providing your phone number, you consent to receiving text communications related to your job application via SMS from Nutrabolt. Applicable messaging and data rates may apply. You may opt out at any time by replying STOP. View our terms of use for additional details.
See All 234+ Customer Specialist Jobs in Austin
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Find Customer Specialist JobsCustomer Specialist Job Market in Austin
Who's Hiring
- ROKA Sports25
- 8am12
- Fyxer12
- Osano12
- PEAK612
Top Industries Hiring
- Technology & Software
Customer Specialist Jobs in Austin: Frequently Asked Questions
How do I get a customer specialist job in Austin?
The strongest path into a customer specialist role in Austin is through the city's tech and SaaS sector, where companies in the Domain and downtown core hire heavily for customer-facing support and success functions. Candidates with CRM experience, strong written communication, and familiarity with software products stand out. Targeting mid-size tech firms and fintech companies before approaching large enterprise employers is a practical first step in Austin's market.
Which companies hire customer specialists in Austin?
Companies currently hiring customer specialists in Austin include ROKA Sports, 8am, and Fyxer, per current listings on Migrate Mate as of September 2026. Austin's employer mix skews toward technology platforms, insurance carriers, and financial services companies, many of which maintain large customer operations teams locally.
Are there remote customer specialist jobs in Austin?
Yes, though availability depends on the role type. Customer specialist positions tied to software, fintech, and insurance tend to be the most remote-friendly, while roles requiring in-person client meetings or on-site account management are typically on-site. About 77% of customer specialist openings tied to Austin are remote or hybrid as of September 2026, with the highest remote share concentrated in SaaS and digital financial services companies.
How can I get a customer specialist job in Austin with little or no experience?
The most realistic entry path in Austin is through a customer support or account coordinator role at one of the city's many mid-size tech companies, particularly those headquartered in the Domain or East Austin. These employers regularly hire candidates without prior specialist experience if they can demonstrate clear communication skills and comfort with software tools. Retail and hospitality experience from Austin's service sector is also accepted as relevant background by many local hiring teams.
Which industries hire the most customer specialists in Austin?
Austin customer specialist roles concentrate in Technology & Software, based on current listings on Migrate Mate as of September 2026. Austin's rapid growth as a technology and financial services hub has created sustained demand for customer-facing roles that manage accounts, resolve issues, and drive retention at scale.
Related Jobs in Texas
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