Customer Specialist Jobs in Boise, ID
Customer Specialist jobs in Boise are concentrated downtown, in the Bench district, and in the Meridian corridor, with strong demand from employers in tech, healthcare, and financial services. Idaho First Bank, State Farm, and City of Boise, ID are among the companies actively hiring right now. Find a role that fits below and apply directly.
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Episciences, Inc. is currently looking for an amazingly talented Customer Service Specialist to greet our guests and callers with outstanding overall customer experience. The Customer Service Specialist will be responsible for taking and processing orders from consumers and providing administrative support to Epionce Professional Partners . This important position is for anyone who is connected with the Corporate Office.
What to expect in a Customer Service Specialist role at Episciences, Inc:
- An inclusive, casual business-like company culture
- Free award-winning Episciences merch
- 100% employer paid medical, dental, and life insurance
- Company matching retirement plan
- Company quarterly bonus program
- 11 paid holidays
What we expect of you:
- High school or equivalent required, college preferred
- Capable of working in a fast-paced environment with a friendly personable attitude
- Proficiency in Outlook, Word and Excel required
- Proven ability to exceed customer expectations
- Strong analytical, verbal/written communication and problem solving skills
- Well organized and detail oriented
- Positive and self-motivated
- Excellent interpersonal and communication skills
- Proficiency in SalesPad preferred
- Responsible for keeping the reception area tidy and in good order, as an initial impression of the Epionce brand to those who visit.
- Appropriately, efficiently and professionally handle customer requests by phone and e-mail.
- Take orders in a friendly and professional manner.
- Process orders correctly and efficiently.
- Provide administrative support as needed which includes but is not limited to printing marketing materials and preparing materials for projects.
- Responsible for knowledge of all Epionce products and systems.
- Responsible for the maintenance, in good order, of all files assigned to these functions as well as the safekeeping of all company records.
- Ensure that the policies and procedures of the company are carried out in a manner consistent with the goals and objectives set forth by company management
- Greet and log visitors coming into the corporate office. Monday - Friday 8:00am - 4:30pm.
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Customer Specialist Jobs in Boise: Frequently Asked Questions
How do I get a customer specialist job in Boise?
Focus on Boise's dominant hiring sectors: healthcare systems, regional banks and credit unions, and the growing tech corridor stretching toward Meridian. Employers in these sectors value candidates who can handle high call volumes, resolve complex account issues, and communicate clearly across digital and phone channels. Tailoring your resume to show measurable outcomes from past customer interactions gives you a clear edge in Boise's competitive but relationship-driven market.
Which companies hire customer specialists in Boise?
Employers hiring customer specialists in Boise right now include Idaho First Bank, State Farm, and City of Boise, ID, based on current listings on Migrate Mate as of November 2026. Boise's mix of regional financial institutions, healthcare networks, and technology firms means openings appear across a range of company sizes, from established local employers to national brands with Boise operations.
Are there remote customer specialist jobs in Boise?
Yes, though it depends on the role, with desk-based and account management positions being far more remote-friendly than on-site or hands-on customer service work. About 67% of customer specialist openings tied to Boise are remote or hybrid as of November 2026, reflecting a broader shift among tech and financial services employers in the area. Account support and digital customer success roles are the most likely to offer flexible arrangements locally.
How can I get a customer specialist job in Boise with little or no experience?
The most realistic entry path in Boise is through retail banking or healthcare front-office roles, where local credit unions and medical groups regularly hire for customer-facing positions without requiring prior specialist experience. Starting as a customer service representative or member services associate at a Boise-area credit union or regional clinic puts you on the shortest path to a full customer specialist title. Demonstrating comfort with CRM tools and showing patience in problem-solving conversations helps candidates stand out early.
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