Customer Success Director Jobs in Tennessee

Job Summary:

The Associate Director, Sales Training plays a pivotal role in driving sales excellence through strategic training and development initiatives. This role will proactively collaborate with Sales Leadership, Marketing, Human Resources, Medical Affairs, Legal, and Customer Service teams to support new hire onboarding, enhance product knowledge, improve selling skills, drive corporate culture, and align with ongoing business priorities. This position includes accountability for onboarding new hires, coaching in the field and ensuring adherence to company policies and procedures.

• Location: Nashville, TN or Remote with ability to travel
• Salary: $140,000-$160,000 annually + bonus

Responsibilities/Essential Duties:

• Conducts field rides with sales professionals to provide in-field coaching and assess training effectiveness.
• Onboarding completion and certification of all new hires within 90 days of start date.
• Support the development of FST role and responsibilities through direction and support.
• Partner with Regional Sales Directors (RSDs) and AVPs to identify team development needs and implement effective coaching initiatives.
• Facilitate both live and virtual training sessions for the sales team, including new hire onboarding and advanced sales skills training.
• Align with one brand marketing team to lead sales training, content creation and launch of new products in addition to new marketing tools and resources.
• Contribute to and execute key marketing and sales training initiatives; assist in the facilitation of national and regional training events and meetings.
• Identify knowledge and skill gaps and provide innovative, data-driven solutions to address them.
• Support business operations, including budget oversight, expense management, and compliance with policies and procedures.
• Drive sales performance and achieve quarterly goals in collaboration with sales leadership.

Basic Qualifications:

Minimum Required:

• Ability to work in a fast-paced, highly visible and dynamic environment is critical.
• Demonstrated leadership experience in leading sales teams or field management/training.
• Excellent coaching and facilitation skills as well as leadership presence.
• Develops and nourishes relationships with field sales to provide sales training and marketing initiatives with a clear understanding of field needs to support product positioning, address competitive promotional efforts, and to assess the success of the various communication tools.
• Strong planning and organizational skills with the ability to work independently, manage time efficiently, set priorities, meet deadlines and develop workflow processes for multiple projects.
• Ability to work effectively and collaboratively, demonstrating excellent interpersonal and communication skills.
• Business travel (up to 70%) required to achieve the objectives of the position.

Preferred Qualifications:

• Prior certification as trainer for programs to build salesforce culture such as Insights, Challenger Sale, Integrity Selling and other sales training courses.

Company Summary:

About Revance Revance is a global company developing, producing, and distributing industry-leading, differentiated products across aesthetics, skincare, and therapeutics. Revance drives innovation beyond convention to offer treatment options for individuals across generations. The Company's vision is to redefine excellence in aesthetics, skincare, and therapeutics through science-powered innovation, with an unwavering commitment to its providers, patients, and consumers. Revance's award-winning products are the result of robust research and development, a cornerstone for the Company, driven by renowned scientists. For more information about Revance, please visit us at www.revance.com.

From the first and only peptide-formulated neuromodulator, DAXXIFY® (daxibotulinumtoxinA-lanm) for injection; the first facial fillers designed for dynamic movement, the Teoxane RHA® Collection of dermal fillers; and our industry-leading microneedling device SkinPen®, among others, our award-winning products are one of a kind. RHA technology is proprietary to and manufactured in Switzerland by Teoxane SA, and Revance is an independent distributor of Teoxane SA to supply the Teoxane RHA Collection of dermal fillers to the U.S. market. SkinPen® is owned by Crown Laboratories, Inc., a Revance company.

What Revance invests in you:

• Competitive Compensation including generous base salary and incentive compensation.
• Flexible unlimited PTO, holidays, and parental leave.
• Generous healthcare benefits, Employer HSA match, 401k match, wellness discounts and much more.

This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a "qualified individual with a disability" in all aspects of the employment relationship. A "qualified individual with a disability" is "an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job."

Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.