Application Support Specialist Jobs in Wisconsin
Application Support Specialist jobs in Wisconsin are concentrated in healthcare IT, financial services, manufacturing software, and enterprise systems, with demand at every level from entry-level helpdesk to senior analyst roles. Milwaukee, Madison, and Green Bay are the primary hiring centers, where established employers like Epic Systems, Northwestern Mutual, and Kohler Co. consistently recruit application support talent. The most in-demand specialties are EHR platform support, ERP systems administration, and cloud application troubleshooting. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Application Support Specialist jobs
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Salesforce Application Support Administrator
At Johnson Controls, this role supports the day-to-day administration, maintenance, and continuous improvement of Salesforce across three separate instances, along with the accuracy of Time Tracker records for a user base of more than 1,200 engineers.
Role Overview
As the Salesforce Application Support Administrator, you will partner with business stakeholders and process owners to gather requirements, support enhancements, and keep core Salesforce and Time Tracker data reliable and up to date. You will help users get the most from the system through onboarding, training materials, and monthly enhancement presentations, while also providing practical day-to-day support for questions, issues, and improvement requests.
Key Responsibilities
- Partner with business stakeholders and process owners to gather, document, and prioritize requirements for Salesforce enhancements.
- Support the design, configuration, testing, and deployment of Salesforce enhancements across three Salesforce instances, maintaining consistency and alignment with governance standards where applicable.
- Administer Salesforce user accounts, profiles, permission sets, page layouts, fields, validation rules, flows, reports, and dashboards.
- Maintain the accuracy and integrity of Salesforce and Time Tracker records for 1,200+ engineers, including user setup, updates, and deactivations.
- Provide onboarding and training to new users so they can use Salesforce and Time Tracker effectively.
- Create and maintain training materials, including quick-reference guides, job aids, release notes, and recorded walkthroughs for new enhancements.
- Present upcoming and recently released enhancements on a monthly basis, clearly explaining what is changing, why it matters, and how to use it.
- Serve as a point of contact for user questions, issues, and enhancement requests, triaging and resolving or escalating as needed.
- Monitor data quality, identify gaps, and support reporting needs that improve process visibility and decision-making.
How You Will Do It
- Work closely with stakeholders, listen carefully to business needs, and translate them into practical system improvements.
- Keep the focus on what matters most: accurate data, stable processes, and a user experience that helps teams work efficiently.
- Approach each enhancement with accountability, attention to detail, and a commitment to doing the right thing for users and the business.
- Use clear communication, candor, and structured follow-through to keep requests moving and remove barriers for users.
- Share knowledge openly, collaborate across teams, and build trust by supporting decisions with reliable information and consistent execution.
Qualifications
- Bachelor's degree in Information Systems, Business, or a related field, or equivalent practical experience.
- 2–4+ years of hands-on experience administering Salesforce, preferably in a multi-org environment.
- Proven ability to gather and document business requirements and translate them into Salesforce solutions.
- Experience with Salesforce declarative tools, including Flows, validation rules, reports, dashboards, and security and permission models.
- Experience delivering end-user training and creating clear, easy-to-follow training materials.
- Comfort presenting to large and varied audiences.
- Strong attention to detail and a commitment to data accuracy when managing large volumes of user records.
- Excellent written and verbal communication, organization, and time management skills.
Nice to Have
- Salesforce Administrator certification, or the ability to obtain it within the first year.
- Experience supporting multiple Salesforce instances and managing release or change processes across them.
- Familiarity with time-tracking tools and reporting on engineering or pre-sales effort.
- Experience with Power BI or similar reporting tools.
- Experience working with global, cross-regional teams.
Why Join Us
This role offers the chance to support a large user community, improve the quality and usefulness of core business systems, and make a visible impact through training, support, and continuous improvement. You will work across administration, data quality, and user enablement in a role that combines problem-solving with direct business partnership.
If this sounds like the right next step for you, we encourage you to apply.
HIRING SALARY RANGE: $88,100 - $121,100 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Salesforce Application Support Administrator
At Johnson Controls, this role supports the day-to-day administration, maintenance, and continuous improvement of Salesforce across three separate instances, along with the accuracy of Time Tracker records for a user base of more than 1,200 engineers.
Role Overview
As the Salesforce Application Support Administrator, you will partner with business stakeholders and process owners to gather requirements, support enhancements, and keep core Salesforce and Time Tracker data reliable and up to date. You will help users get the most from the system through onboarding, training materials, and monthly enhancement presentations, while also providing practical day-to-day support for questions, issues, and improvement requests.
Key Responsibilities
- Partner with business stakeholders and process owners to gather, document, and prioritize requirements for Salesforce enhancements.
- Support the design, configuration, testing, and deployment of Salesforce enhancements across three Salesforce instances, maintaining consistency and alignment with governance standards where applicable.
- Administer Salesforce user accounts, profiles, permission sets, page layouts, fields, validation rules, flows, reports, and dashboards.
- Maintain the accuracy and integrity of Salesforce and Time Tracker records for 1,200+ engineers, including user setup, updates, and deactivations.
- Provide onboarding and training to new users so they can use Salesforce and Time Tracker effectively.
- Create and maintain training materials, including quick-reference guides, job aids, release notes, and recorded walkthroughs for new enhancements.
- Present upcoming and recently released enhancements on a monthly basis, clearly explaining what is changing, why it matters, and how to use it.
- Serve as a point of contact for user questions, issues, and enhancement requests, triaging and resolving or escalating as needed.
- Monitor data quality, identify gaps, and support reporting needs that improve process visibility and decision-making.
How You Will Do It
- Work closely with stakeholders, listen carefully to business needs, and translate them into practical system improvements.
- Keep the focus on what matters most: accurate data, stable processes, and a user experience that helps teams work efficiently.
- Approach each enhancement with accountability, attention to detail, and a commitment to doing the right thing for users and the business.
- Use clear communication, candor, and structured follow-through to keep requests moving and remove barriers for users.
- Share knowledge openly, collaborate across teams, and build trust by supporting decisions with reliable information and consistent execution.
Qualifications
- Bachelor's degree in Information Systems, Business, or a related field, or equivalent practical experience.
- 2–4+ years of hands-on experience administering Salesforce, preferably in a multi-org environment.
- Proven ability to gather and document business requirements and translate them into Salesforce solutions.
- Experience with Salesforce declarative tools, including Flows, validation rules, reports, dashboards, and security and permission models.
- Experience delivering end-user training and creating clear, easy-to-follow training materials.
- Comfort presenting to large and varied audiences.
- Strong attention to detail and a commitment to data accuracy when managing large volumes of user records.
- Excellent written and verbal communication, organization, and time management skills.
Nice to Have
- Salesforce Administrator certification, or the ability to obtain it within the first year.
- Experience supporting multiple Salesforce instances and managing release or change processes across them.
- Familiarity with time-tracking tools and reporting on engineering or pre-sales effort.
- Experience with Power BI or similar reporting tools.
- Experience working with global, cross-regional teams.
Why Join Us
This role offers the chance to support a large user community, improve the quality and usefulness of core business systems, and make a visible impact through training, support, and continuous improvement. You will work across administration, data quality, and user enablement in a role that combines problem-solving with direct business partnership.
If this sounds like the right next step for you, we encourage you to apply.
HIRING SALARY RANGE: $88,100 - $121,100 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
See All 6 Application Support Specialist Jobs in Wisconsin
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Find JobsApplication Support Specialist Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Application Support Specialist Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
What Wisconsin Employers Look For
The qualifications that appear most often in application support specialist jobs across Wisconsin.
- Bachelor's degree in information technology, computer science, or a related technical field
- Demonstrated experience supporting enterprise applications such as ERP or EHR platforms
- Proficiency with ticketing systems and ITIL-aligned incident management workflows
- Strong troubleshooting ability across operating systems, databases, and networked software environments
- Clear written and verbal communication skills for working with end users and technical teams
- Familiarity with SQL queries or scripting languages for application data validation and diagnostics
Application Support Specialist Jobs in Wisconsin: Frequently Asked Questions
How do you become a application support specialist in Wisconsin?
Most application support specialist positions in Wisconsin require a bachelor's degree in information technology, computer science, or a related field, though some employers accept an associate degree combined with relevant experience. There is no state-issued license specific to this role in Wisconsin. Candidates strengthen their applications by earning vendor certifications such as CompTIA A+, Microsoft certifications, or platform-specific credentials from EHR vendors commonly used by Wisconsin health systems, paired with hands-on experience in a helpdesk or systems support environment.
Which companies hire application support specialists in Wisconsin?
Wisconsin application support specialist roles are posted by Greenheck, Johnson Controls, and Silgan Containers and others right now, based on current listings on Migrate Mate as of November 2026. Wisconsin's concentration of major healthcare IT firms, regional insurance carriers, and large manufacturers means application support specialists here are often recruited to maintain industry-specific platforms rather than general-purpose software.
Which Wisconsin cities have the most application support specialist jobs?
Neenah, Racine, and Milwaukee have the highest concentration of application support specialist openings in Wisconsin. Milwaukee drives volume through its dense cluster of financial services firms, healthcare networks, and corporate headquarters, while Madison's market is anchored by Epic Systems and the University of Wisconsin health system, and Green Bay draws openings from regional manufacturers and insurance carriers operating in northeast Wisconsin.
Are there remote application support specialist jobs in Wisconsin?
Yes, and more than most fields. About 50% of application support specialist openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting the desk-based and software-centric nature of the work. Roles focused on cloud application monitoring, EHR tier-two support, and software configuration tend to be the most remote-eligible, while positions requiring on-site system maintenance or hands-on hardware interaction are more likely to require in-person presence.
How can I get hired as a application support specialist in Wisconsin with little or no experience?
The most realistic entry path is through a helpdesk or IT support associate role, which large Wisconsin employers such as Epic Systems, Aurora Health Care, and regional community banks regularly post as structured starting points. Completing an associate degree in IT or a CompTIA A+ certification before applying gives candidates a concrete credential to reference. Adjacent roles like desktop support technician or data entry analyst frequently transition into application support positions once candidates demonstrate troubleshooting competency and familiarity with enterprise platforms used across Wisconsin's healthcare and financial services sectors.
Where can I find and apply to application support specialist jobs in Wisconsin?
You can find and apply to application support specialist jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings across Milwaukee, Madison, Green Bay, and the broader state. Search the listings, find roles that match your background and preferences, and apply directly to whichever ones fit your experience level and target industry.
See All 6 Application Support Specialist Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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