Service Specialist Jobs in Illinois
Service Specialist jobs in Illinois are consistently in demand, with strong hiring concentrated in financial services, insurance, utilities, and healthcare administration across Chicago, Naperville, and Rockford. Large employers with deep roots in the state, including Allstate, Advocate Health Care, and Commonwealth Edison, maintain ongoing service specialist hiring at both entry and experienced levels. The most sought-after specializations in Illinois are customer account management, technical service support, and field service coordination. See the openings below and apply to the ones that match your experience.
Find Service Specialist JobsOverview
Showing 5 of 102+ Service Specialist jobs
Position: Patient Service Specialist
Location: 411 N Randall Rd Ste F, Lake in the Hills, IL 60156
Type of Employment: Part-time
Schedule: Monday 4-7pm and Wed 2-7pm
Compensation: $17.00 - $20.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Lake in the Hills, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
Preferred:
- Insurance Verification Experience
Position: Patient Service Specialist
Location: 411 N Randall Rd Ste F, Lake in the Hills, IL 60156
Type of Employment: Part-time
Schedule: Monday 4-7pm and Wed 2-7pm
Compensation: $17.00 - $20.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Lake in the Hills, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
Preferred:
- Insurance Verification Experience
See All 102+ Service Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Specialist JobsService Specialist Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Service Specialist Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Sherwin-Williams15
- O'Reilly Auto Parts11
- RUSH Physical Therapy10
- Amentum2
- Union Savings Bank2
Top Industries Hiring
- Education
- Medical Devices
- Science & Research
- Distribution & Wholesale
- Healthcare & Medical Services
What Illinois Employers Look For
The qualifications that appear most often in service specialist jobs across Illinois.
- High school diploma or equivalent with at least one year of customer-facing service experience
- Demonstrated ability to manage service requests using CRM or ticketing platforms
- Strong written and verbal communication skills for client-facing and internal coordination
- Familiarity with Illinois-based regulated industries such as utilities, insurance, or healthcare administration
- Ability to meet productivity and resolution-time targets in a structured service environment
- Availability for flexible scheduling including evenings or weekends depending on service coverage needs
Service Specialist Jobs in Illinois: Frequently Asked Questions
How do you become a service specialist in Illinois?
Most service specialist roles in Illinois require a high school diploma or associate degree, with employers in regulated industries like insurance or utilities often requiring role-specific training completed on the job. Candidates moving into financial services or insurance service roles may need to obtain an Illinois Department of Insurance producer license, which involves passing a state-administered exam. Certifications in customer service fundamentals or platform-specific tools strengthen applications significantly.
Which companies hire service specialists in Illinois?
Illinois service specialist roles are posted by Sherwin-Williams, O'Reilly Auto Parts, and RUSH Physical Therapy and others right now, based on current listings on Migrate Mate as of September 2026. Illinois's concentration of corporate headquarters and major regional operations in financial services, utilities, and healthcare means hiring is steady across both large enterprise employers and regional service organizations.
Which Illinois cities have the most service specialist jobs?
Chicago, Cicero, and Moline have the most service specialist openings in Illinois. Chicago dominates due to its density of corporate headquarters in insurance, finance, and healthcare, while Naperville and other suburbs attract service specialist roles tied to the major employer campuses and regional operations centers clustered along the Interstate 88 corridor.
Are there remote service specialist jobs in Illinois?
Yes, and a meaningful share of openings are remote or hybrid, since many service specialist functions involve phone, email, or platform-based support rather than on-site work. About 23% of service specialist openings tied to Illinois are remote or hybrid as of September 2026, reflecting the role's strong fit with distributed work arrangements. Account management, technical support coordination, and back-office service functions are the most commonly remote sub-roles.
How can I get hired as a service specialist in Illinois with little or no experience?
The most realistic entry path is applying to customer service associate or service coordinator roles at large Illinois employers in utilities, healthcare, or insurance, where structured onboarding programs are common. Advocate Health Care, Allstate, and Commonwealth Edison all run new-hire training tracks that do not require prior specialist experience. A completed associate degree, a basic customer service certification, or a lateral move from a retail or call-center role strengthens a candidate's profile considerably with Illinois hiring teams.
Where can I find and apply to service specialist jobs in Illinois?
You can find and apply to service specialist jobs in Illinois on Migrate Mate, which lists current openings across the state. Search the listings to find roles that match your background and location, then apply directly to the ones that fit.
See All 102+ Service Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Service Specialist Jobs