Client Service Specialist Jobs in Illinois
Client Service Specialist jobs in Illinois are concentrated in Chicago, Naperville, and Schaumburg, where financial services, insurance, and healthcare administration drive steady demand across every seniority level from entry-level associate to senior specialist. Major employers with deep roots in Illinois including Allstate, Northern Trust, and Aon consistently recruit client service specialists to support policy administration, account management, and relationship operations. The most in-demand specialties are financial account servicing, insurance client support, and healthcare patient account management. See the openings below and apply to the ones that match your experience.
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General Summary:
The Client Support Specialist is responsible for assisting with tax preparation, bookkeeping, payroll, financial advisory, and trust services. Maintains accurate client information in databases and systems, maintains and reviews client payroll to ensure timely and accurate processing, assists in financial advisory and trust account requests, performs a variety of bookkeeping and accounts payable duties for clients and trusts, assists in preparation and distribution of clients’ financial statements, and assists in the preparation and maintenance of various reports. Provides receptionist services as needed.
Skills and Abilities:
Excellent interpersonal and communication skills must be exhibited to positively represent the organization. Strong detail-oriented and problem-solving skills required. Must demonstrate ability to read, analyze, and interpret complex documents, including financial data. Working knowledge of Windows, Microsoft Word and Excel required. Knowledge of QuickBooks preferred.
Education and Experience:
High school diploma or equivalent required. Experience in accounting, bookkeeping or other related field preferred.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; see, talk, and hear. The employee is occasionally required to stoop, kneel or crouch; lift and/or move office products and supplies up to 20 pounds; lift and/or move safe deposit boxes up to 20 pounds from floor level to above head heights.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate.
Other Duties:
Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Characteristics and duties described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to offer a competitive salary, PTO, 401k, health insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, short-term disability insurance, and more. The anticipated base hourly pay for this position is $17.00. The base pay will be determined by factors including, but not limited to, experience, credentials, education, certifications, and skill level required for the position. Actual base pay offered will be determined on a case-by-case basis.
FNB is an equal opportunity employer.
Pay: $17.00 - $19.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
See All 6 Client Service Specialist Jobs in Illinois
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Find JobsClient Service Specialist Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Client Service Specialist Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Insurance
What Illinois Employers Look For
The qualifications that appear most often in client service specialist jobs across Illinois.
- Associate or bachelor's degree in business, finance, or a related field
- Two or more years of experience in a customer-facing or account management role
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client-facing correspondence
- Ability to manage multiple client accounts and competing priorities simultaneously
- Experience in a regulated industry such as insurance, finance, or healthcare
Client Service Specialist Jobs in Illinois: Frequently Asked Questions
How do you become a client service specialist in Illinois?
Most Illinois employers hire client service specialists with an associate or bachelor's degree in business, communications, or finance combined with prior customer service or account management experience. No statewide license is required for the generalist role, but specialists working in insurance often pursue the Illinois Department of Insurance producer license, and those in financial services may need a FINRA Series 6 or Series 7 registration depending on their duties. A background in a regulated Illinois industry accelerates the path considerably.
Which companies hire client service specialists in Illinois?
Employers hiring client service specialists in Illinois right now include Choreo, Gallagher, and Valley Bank, based on current listings on Migrate Mate as of November 2026. Illinois's concentration of insurance headquarters, regional bank operations centers, and large healthcare systems keeps demand for this role consistently strong throughout the year.
Which Illinois cities have the most client service specialist jobs?
Chicago, Normal, and Wilmette have the most client service specialist openings in Illinois. Chicago dominates because of its density of financial services firms, insurance carriers, and corporate headquarters, while Naperville and Schaumburg generate significant volume from the large suburban office campuses of companies like Allstate and Zurich North America that anchor the I-88 corridor.
Are there remote client service specialist jobs in Illinois?
Yes, and more than many fields. About 0% of client service specialist openings tied to Illinois are remote or hybrid as of November 2026, reflecting how much of the work involves phone, email, and CRM platforms that travel well outside an office. Fully remote roles are most common in insurance account servicing and software company client success, where no physical client interaction is required.
How can I get hired as a client service specialist in Illinois with little or no experience?
The most realistic entry path is through an Illinois employer's customer support or operations associate role and working toward a client-facing position from there. Allstate, Aon, and Northern Trust all run structured associate programs in the Chicago metro that onboard candidates without direct client service experience. Lateral moves from roles like bank teller, insurance customer service representative, or healthcare patient access coordinator are common stepping stones recognized by Illinois hiring managers. Earning an Illinois Department of Insurance producer license before applying gives candidates a clear edge in insurance-track roles.
Where can I find and apply to client service specialist jobs in Illinois?
You can find and apply to client service specialist jobs in Illinois on Migrate Mate, which lists current Illinois openings across industries including financial services, insurance, and healthcare. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 6 Client Service Specialist Jobs in Illinois
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