Client Service Specialist Jobs in Ohio
Client Service Specialist jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where employers across financial services, healthcare administration, and insurance consistently hire at every level from entry-level to senior associate. Nationwide Insurance, KeyBank, and Huntington National Bank are among the established Ohio employers with ongoing demand for client service professionals. The most sought-after specialties in Ohio right now are benefits administration, commercial banking support, and insurance account servicing. See the openings below and apply to the ones that match your experience.
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Showing 4 of 57+ Client Service Specialist jobs
POSITION SUMMARY:
The Client Specialist will provide administrative and professional support to insurance clients and HUB associates, with a focus on excellent customer service and teamwork, supporting either our Property & Casualty or Employee Benefits line of business.
ABOUT HUB INTERNATIONAL:
HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty
Communicate with HUB associates, clients and carriers via phone and email to provide answers to questions or concerns relevant to commercial lines policies and products
Deliver policies in a timely manner and in the format in which the Account Manager advises
Properly document all communication and activity with HUB associates, clients and carriers to maintain compliance and organization
Coordinate policy expirations with HUB associates to obtain and process renewal information
Coordinate motor vehicle reports, certificates of insurance, policies, change requests, cancellations and endorsements per HUB processes and standards, ensuring all activity is properly documented in HUB systems
Prepare and update renewal proposals and summaries
Follow up on cancellations and billing issues by effectively communicating with client and carrier
Assist with claim reporting and follow up
Pursue and maintain professional insurance designations as recommended by HUB.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Employee Benefits
Provide extraordinary customer service for HUB clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving; Ensure client information for your block of clients is always accurate and up to date.
Develop and deliver employee education and communication materials including live and virtual presentations; Facilitate presentations for Open Enrollment and New Hire Orientations as needed.
Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service.
Collaborate with HUB Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB clients.
Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients.
Understand compliance requirements related to benefits, and how these requirements affect HUB clients.
Assist in the preparation of sales-related materials including bids and proposals.
Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients.
Learn the Employee Benefits business by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events.
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
REQUIREMENTS:
Prior working experience in the insurance industry or knowledge of insurance products is highly preferred
Proper insurance licensure is required, or needs to be obtained within 90 days of employment
Professional designations are preferred
College degree preferred. High school diploma or equivalent is required
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Existing knowledge of Applied Epic is preferred
Strong customer service, organization and time management skills
Strong decision making and problem-solving skills
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
POSITION SUMMARY:
The Client Specialist will provide administrative and professional support to insurance clients and HUB associates, with a focus on excellent customer service and teamwork, supporting either our Property & Casualty or Employee Benefits line of business.
ABOUT HUB INTERNATIONAL:
HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty
Communicate with HUB associates, clients and carriers via phone and email to provide answers to questions or concerns relevant to commercial lines policies and products
Deliver policies in a timely manner and in the format in which the Account Manager advises
Properly document all communication and activity with HUB associates, clients and carriers to maintain compliance and organization
Coordinate policy expirations with HUB associates to obtain and process renewal information
Coordinate motor vehicle reports, certificates of insurance, policies, change requests, cancellations and endorsements per HUB processes and standards, ensuring all activity is properly documented in HUB systems
Prepare and update renewal proposals and summaries
Follow up on cancellations and billing issues by effectively communicating with client and carrier
Assist with claim reporting and follow up
Pursue and maintain professional insurance designations as recommended by HUB.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Employee Benefits
Provide extraordinary customer service for HUB clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving; Ensure client information for your block of clients is always accurate and up to date.
Develop and deliver employee education and communication materials including live and virtual presentations; Facilitate presentations for Open Enrollment and New Hire Orientations as needed.
Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service.
Collaborate with HUB Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB clients.
Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients.
Understand compliance requirements related to benefits, and how these requirements affect HUB clients.
Assist in the preparation of sales-related materials including bids and proposals.
Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients.
Learn the Employee Benefits business by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events.
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
REQUIREMENTS:
Prior working experience in the insurance industry or knowledge of insurance products is highly preferred
Proper insurance licensure is required, or needs to be obtained within 90 days of employment
Professional designations are preferred
College degree preferred. High school diploma or equivalent is required
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Existing knowledge of Applied Epic is preferred
Strong customer service, organization and time management skills
Strong decision making and problem-solving skills
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
See All 57 Client Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsClient Service Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Client Service Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Integrated Services for Behavioral Health23
- Crane Worldwide Logistics5
- Cox Automotive3
- Insurance Partners Agency2
- Jobot1
Top Industries Hiring
- Staffing & Recruiting
What Ohio Employers Look For
The qualifications that appear most often in client service specialist jobs across Ohio.
- Associate or bachelor's degree in business, finance, or a related field
- Two or more years of customer-facing or account management experience
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client-facing interactions
- Ability to manage multiple client accounts and meet service deadlines
- Familiarity with Ohio-based industry workflows in banking, insurance, or healthcare
Client Service Specialist Jobs in Ohio: Frequently Asked Questions
How do you become a client service specialist in Ohio?
Most Ohio employers require at least an associate degree in business, communications, or a related field, though a bachelor's degree strengthens your candidacy at banks and insurance firms. Ohio does not issue a universal state license for this role, but positions in insurance-adjacent functions may require a Ohio Department of Insurance producer license depending on the employer. Building experience in account coordination, client onboarding, or call center operations is the most common path into the role.
Which companies hire client service specialists in Ohio?
Employers hiring client service specialists in Ohio right now include Integrated Services for Behavioral Health, Crane Worldwide Logistics, and Cox Automotive, based on current listings on Migrate Mate as of August 2026. Ohio's strong concentration of financial institutions, regional insurance carriers, and healthcare systems means demand for client service roles stays consistent across the state year-round.
Which Ohio cities have the most client service specialist jobs?
Columbus, Lockbourne, and Cleveland have the highest concentration of client service specialist openings in Ohio. Columbus drives volume as the state capital and home to major corporate headquarters in insurance and finance, while Cleveland and Cincinnati add substantial demand through their regional banking hubs, healthcare networks, and Fortune 500 operations anchored in each metro.
Are there remote client service specialist jobs in Ohio?
Yes, and they're more common than in many fields. About 74% of client service specialist openings tied to Ohio are remote or hybrid as of August 2026, reflecting how much of the work involves phone, email, and software-based client interaction rather than in-person service. Account management, billing support, and benefits coordination roles are the most likely to offer fully remote arrangements.
How can I get hired as a client service specialist in Ohio with little or no experience?
The most realistic entry path is a customer support or account coordinator role at one of Ohio's large financial institutions or regional insurers, where many new hires come from retail banking, call center, or administrative backgrounds. Employers like Huntington National Bank and Medical Mutual of Ohio run structured onboarding programs that train candidates without direct client service titles. Earning an Ohio Department of Insurance producer license, even before your first specialist role, signals commitment and immediately expands the positions open to you.
Where can I find and apply to client service specialist jobs in Ohio?
You can find and apply to client service specialist jobs in Ohio on Migrate Mate, which lists current Ohio openings across industries and experience levels. Search the listings to find roles that fit your background and apply directly to the ones that match. No profile creation is needed to see and apply to open positions.
See All 57 Client Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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