Client Service Specialist Jobs in Pennsylvania
Client Service Specialist jobs in Pennsylvania are active across financial services, insurance, healthcare administration, and utilities, with demand at every level from entry-level associate to senior relationship manager. Philadelphia, Pittsburgh, and Harrisburg lead in openings, anchored by employers like Comcast, Highmark Health, and PNC Financial Services. The most consistent demand is for specialists with experience in account management, benefits administration, and B2B client relations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 51+ Client Service Specialist jobs
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Specialist, Client Processing to join our team. This role is located in Pittsburgh, PA – 4 days in office required.
In this role, you’ll make an impact in the following ways:
- Provides complex analytics and reporting services, working to improve and automate Client.
- Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provides support to lower-level client processing roles.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of related teams’ objectives.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Specialist, Client Processing to join our team. This role is located in Pittsburgh, PA – 4 days in office required.
In this role, you’ll make an impact in the following ways:
- Provides complex analytics and reporting services, working to improve and automate Client.
- Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Provides support to lower-level client processing roles.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of related teams’ objectives.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
See All 51 Client Service Specialist Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsClient Service Specialist Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Client Service Specialist Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- BNY20
- Talbots4
- Baird3
- SEI Investments3
- Terracon Consultants2
Top Industries Hiring
- Food & Beverage
What Pennsylvania Employers Look For
The qualifications that appear most often in client service specialist jobs across Pennsylvania.
- Bachelor's degree in business, communications, or a related field preferred by most Pennsylvania employers
- Two or more years of client-facing or account management experience in a professional setting
- Proficiency in CRM platforms such as Salesforce or Microsoft Dynamics for managing client records
- Strong written and verbal communication skills for handling complex client inquiries and escalations
- Demonstrated ability to manage multiple client accounts simultaneously while meeting service deadlines
- Familiarity with Pennsylvania-based industry regulations in financial services, insurance, or healthcare administration
Client Service Specialist Jobs in Pennsylvania: Frequently Asked Questions
How do you become a client service specialist in Pennsylvania?
Most client service specialist roles in Pennsylvania require a bachelor's degree in business, communications, or a related field, though some employers accept an associate degree combined with relevant experience. The role carries no state-issued license in most sectors, but specialists working in insurance client services may need a Pennsylvania Property and Casualty or Life and Health producer license issued by the Pennsylvania Insurance Department. Building experience in customer relations or account coordination is the most direct path.
Which companies hire client service specialists in Pennsylvania?
Pennsylvania client service specialist roles are posted by BNY, Talbots, and Baird and others right now, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of financial institutions, regional insurers, and large healthcare networks makes it one of the more active states for this role year-round.
Which Pennsylvania cities have the most client service specialist jobs?
Pittsburgh, Berwyn, and Philadelphia have the most client service specialist openings in Pennsylvania. Philadelphia drives the largest share of listings through its dense cluster of financial services firms, insurance carriers, and corporate headquarters, while Pittsburgh's healthcare and technology sectors and Harrisburg's government-adjacent insurance and benefits industry generate consistent demand in those markets.
Are there remote client service specialist jobs in Pennsylvania?
Yes, and more than many comparable roles, since client service work is largely desk-based and communication-driven. About 25% of client service specialist openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting how well the role adapts to distributed teams. Account management and benefits administration functions tend to carry the highest share of remote and hybrid arrangements.
How can I get hired as a client service specialist in Pennsylvania with little or no experience?
The most realistic entry path is applying to coordinator or associate-level client services roles at Pennsylvania's large insurance carriers and healthcare networks, where Highmark Health, Independence Blue Cross, and similar organizations run structured new-hire programs that onboard candidates from adjacent roles like customer support, administrative coordination, or billing. Earning a Pennsylvania Insurance Department producer license before applying gives candidates in the insurance sector a measurable edge, as does any demonstrated experience using CRM tools.
Where can I find and apply to client service specialist jobs in Pennsylvania?
You can find and apply to client service specialist jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across financial services, healthcare, insurance, and related industries. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 51 Client Service Specialist Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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