Client Specialist Jobs in Chicago, IL
Client Specialist jobs in Chicago are concentrated in the Loop, River North, and the Fulton Market district, across financial services, healthcare, and professional services firms. Employers actively hiring right now include CIBC, JPMorganChase, and Advyzon. Find a role that fits below and apply directly.
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Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Our IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function with daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.
Position Summary
The Part-Time Field Clinical Specialist serves as a key bridge between healthcare providers, stroke survivors, and Kandu's internal teams, ensuring seamless coordination throughout the recovery journey. This role builds and maintains strong partnerships with hospitals, providers, and care teams, driving adoption of Kandu's technology-enabled solutions, including product education in the field. By facilitating implementation, improving workflows, and delivering hands-on support, the Field Clinical Specialist directly contributes to client success and patient engagement. They serve as the local support representative to provide effective device intake support. Overall, the role plays a critical part in expanding access to care, enhancing recovery outcomes, and advancing Kandu's mission to improve quality of life for stroke survivors.
**CANDIDATES MUST BE LOCATED IN THE CHICAGO, ILLINOIS AREA**
What You'll Do:
- Focus on short- and long-term success of our clients through understanding of client and Kandu partnership goals, building trusted relationships with providers, client care team, providing regular feedback on referral process, and understanding the local landscape regarding expansion partner opportunities.
- Support commercial team activities by providing IpsiHand product education and in-service support to healthcare providers, rehabilitation teams, and patients.
- Identify and execute on IpsiHand EEG signal test event opportunities, including planning, targeted outreach, client and patient scheduling and follow-up.
- Conduct EEG signal tests and fittings, in person.
- Represent Kandu at community-based outreach events, collect new leads, and communicate opportunities to leadership.
- Participate in client status calls and meetings.
- Travel daily to partner sites, with up to 10% overnight regional travel required.
- Facility credentialing may be required - may include TB testing: drug testing, MMR vaccination, Hepatitis B vaccination, varicella (chicken pox) vaccination, and other testing as required by client site.
- Performs other related duties and special projects as assigned. Responsibilities may be adjusted periodically to align with organizational priorities, business needs, and company growth.
What You'll Bring
- Experience as an Occupational Therapist (OTR/L), Physical Therapist (PT/DPT), Certified Occupational Therapy Assistant (COTA), bachelor's degree in Nursing, or a related healthcare discipline, or equivalent clinical experience
- 2-4 years experience in a healthcare setting required
Communication skills, ability to adapt communication based on audience - Experience with health plan benefits and eligibility
- Ability to adapt approach and methods to achieve results in dynamic environments
- Strong comfort level with technology
- Must have reliable transportation (personal vehicle)
- Committed to product knowledge and willingness to learn
- Ability to present information succinctly and effectively
Preferred Qualifications
- 2-4 years experience serving stroke survivors and families preferred
- 2-4 years medical device, healthcare, or digital health sales experience preferred
What We Offer:
- Competitive Compensation ($36-$38/Hour DOE) 20-29 Hours per week
- 401(k) Retirement Savings Plan
- Accrued PTO
- 13 Paid Holidays (Prorated holiday pay based on regularly scheduled hours)
- Monthly Cell Phone Stipend (If Applicable)
- Remote work desk allowance
Please note that the salary information is a general guidance only. Kandu, Inc. considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer.
Kandu, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Kandu, Inc. is pioneering an integrated approach to stroke recovery by combining FDA-cleared brain-computer interface technology with personalized telehealth services. Our IpsiHand® device is durable medical equipment that enables chronic stroke survivors to regain upper extremity function with daily home use. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.
Position Summary
The Part-Time Field Clinical Specialist serves as a key bridge between healthcare providers, stroke survivors, and Kandu's internal teams, ensuring seamless coordination throughout the recovery journey. This role builds and maintains strong partnerships with hospitals, providers, and care teams, driving adoption of Kandu's technology-enabled solutions, including product education in the field. By facilitating implementation, improving workflows, and delivering hands-on support, the Field Clinical Specialist directly contributes to client success and patient engagement. They serve as the local support representative to provide effective device intake support. Overall, the role plays a critical part in expanding access to care, enhancing recovery outcomes, and advancing Kandu's mission to improve quality of life for stroke survivors.
**CANDIDATES MUST BE LOCATED IN THE CHICAGO, ILLINOIS AREA**
What You'll Do:
- Focus on short- and long-term success of our clients through understanding of client and Kandu partnership goals, building trusted relationships with providers, client care team, providing regular feedback on referral process, and understanding the local landscape regarding expansion partner opportunities.
- Support commercial team activities by providing IpsiHand product education and in-service support to healthcare providers, rehabilitation teams, and patients.
- Identify and execute on IpsiHand EEG signal test event opportunities, including planning, targeted outreach, client and patient scheduling and follow-up.
- Conduct EEG signal tests and fittings, in person.
- Represent Kandu at community-based outreach events, collect new leads, and communicate opportunities to leadership.
- Participate in client status calls and meetings.
- Travel daily to partner sites, with up to 10% overnight regional travel required.
- Facility credentialing may be required - may include TB testing: drug testing, MMR vaccination, Hepatitis B vaccination, varicella (chicken pox) vaccination, and other testing as required by client site.
- Performs other related duties and special projects as assigned. Responsibilities may be adjusted periodically to align with organizational priorities, business needs, and company growth.
What You'll Bring
- Experience as an Occupational Therapist (OTR/L), Physical Therapist (PT/DPT), Certified Occupational Therapy Assistant (COTA), bachelor's degree in Nursing, or a related healthcare discipline, or equivalent clinical experience
- 2-4 years experience in a healthcare setting required
Communication skills, ability to adapt communication based on audience - Experience with health plan benefits and eligibility
- Ability to adapt approach and methods to achieve results in dynamic environments
- Strong comfort level with technology
- Must have reliable transportation (personal vehicle)
- Committed to product knowledge and willingness to learn
- Ability to present information succinctly and effectively
Preferred Qualifications
- 2-4 years experience serving stroke survivors and families preferred
- 2-4 years medical device, healthcare, or digital health sales experience preferred
What We Offer:
- Competitive Compensation ($36-$38/Hour DOE) 20-29 Hours per week
- 401(k) Retirement Savings Plan
- Accrued PTO
- 13 Paid Holidays (Prorated holiday pay based on regularly scheduled hours)
- Monthly Cell Phone Stipend (If Applicable)
- Remote work desk allowance
Please note that the salary information is a general guidance only. Kandu, Inc. considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer.
Kandu, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
See All 61 Client Specialist Jobs in Chicago
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Find Client Specialist JobsClient Specialist Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Animal Care & Pet Services
Client Specialist Jobs in Chicago: Frequently Asked Questions
How do I get a client specialist job in Chicago?
The strongest path is targeting Chicago's financial services corridor in the Loop and the growing tech and professional services firms in Fulton Market. Employers in wealth management, insurance, and B2B SaaS hire client specialists consistently throughout the year. Candidates with CRM proficiency, polished client communication skills, and experience in high-volume client environments stand out in this market. Networking through Chicago-based industry associations also opens doors that posted listings miss.
Which companies hire client specialists in Chicago?
Companies currently hiring client specialists in Chicago include CIBC, JPMorganChase, and Advyzon, per current listings on Migrate Mate as of November 2026. Chicago's mix of major financial institutions headquartered downtown and a dense cluster of mid-size professional services and SaaS firms makes it one of the Midwest's most active markets for client-facing roles.
Are there remote client specialist jobs in Chicago?
Yes, though availability depends on the role type. Desk-based and analytical client specialist positions tend to be more remote-friendly, while roles involving on-site client visits or in-person relationship management are typically in-office. About 80% of client specialist openings tied to Chicago are remote or hybrid as of November 2026, with hybrid arrangements most common among Chicago's financial technology and professional services employers.
How can I get a client specialist job in Chicago with little or no experience?
The most realistic entry path in Chicago is through client services coordinator or associate account manager roles at mid-size insurance companies, regional banks, or B2B SaaS firms, many of which operate in River North and the Loop and actively hire candidates with strong communication skills over direct experience. Internship programs at Chicago's financial services firms also convert to full-time client specialist roles at a high rate. Familiarity with Salesforce or HubSpot gives early-career candidates a concrete edge in interviews.
Which industries hire the most client specialists in Chicago?
The sectors hiring the most client specialists in Chicago are Animal Care & Pet Services, based on current listings on Migrate Mate as of November 2026. Chicago's status as a national hub for financial services, insurance, and enterprise software means demand for client-facing roles stays elevated across both large institutions and fast-growing mid-market firms headquartered in the city.
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