Support Analyst Jobs in Maryland
Support Analyst jobs in Maryland are concentrated in the Baltimore metro, Annapolis, and the Washington, D.C. suburbs, where federal agencies, defense contractors, and major health systems anchor consistent demand for technical support talent. Employers like Johns Hopkins Health System, Leidos, and Booz Allen Hamilton maintain large support operations in the state and hire analysts across help desk, IT service desk, and application support functions. Roles range from entry-level tier-one positions to senior analysts owning enterprise systems and vendor relationships. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 27+ Support Analyst jobs
Position title: Lead Analytical and Executive Support, Lead Analyst
Location: Aberdeen Proving Grounds, MD
Clearance required: SECRET
Scope: Provide lead analytical support across business operations, integrating financial, operational, and portfolio data for RTI leadership.
Responsibilities include (but are not limited to):
- Support RTI senior leadership reviews, assisting with coordination, formulation, evaluation, and refinement of briefings.
- Integrate financial, operational, and portfolio data to inform leadership decisions.
- Support alignment of RTI technologies to Army modernization priorities.
- Provide analytical guidance across the program-analysis team.
- Bachelor's degree in a business or technical field (E2 Analyst, Management II).
- Minimum 7 years of experience in engineering/science management, operations research analysis, or financial/cost analysis (E2 Analyst, Management II).
- Active Secret clearance.
- Demonstrated lead analytical experience integrating multiple data sources for executive decision-making.
- Significant experience supporting Department of War / Army programs or operations (E2 ANM II; equivalent to the Navy-program language in the E2 catalog for this Army requirement).
Desired Qualifications:
- Prior DEVCOM C5ISR or ACC-APG support.
- Advanced degree in a business or technical field.
Position title: Lead Analytical and Executive Support, Lead Analyst
Location: Aberdeen Proving Grounds, MD
Clearance required: SECRET
Scope: Provide lead analytical support across business operations, integrating financial, operational, and portfolio data for RTI leadership.
Responsibilities include (but are not limited to):
- Support RTI senior leadership reviews, assisting with coordination, formulation, evaluation, and refinement of briefings.
- Integrate financial, operational, and portfolio data to inform leadership decisions.
- Support alignment of RTI technologies to Army modernization priorities.
- Provide analytical guidance across the program-analysis team.
- Bachelor's degree in a business or technical field (E2 Analyst, Management II).
- Minimum 7 years of experience in engineering/science management, operations research analysis, or financial/cost analysis (E2 Analyst, Management II).
- Active Secret clearance.
- Demonstrated lead analytical experience integrating multiple data sources for executive decision-making.
- Significant experience supporting Department of War / Army programs or operations (E2 ANM II; equivalent to the Navy-program language in the E2 catalog for this Army requirement).
Desired Qualifications:
- Prior DEVCOM C5ISR or ACC-APG support.
- Advanced degree in a business or technical field.
See All 27 Support Analyst Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Support Analyst JobsSupport Analyst Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Support Analyst Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Investment & Asset Management
What Maryland Employers Look For
The qualifications that appear most often in support analyst jobs across Maryland.
- Bachelor's degree in information technology, computer science, or a related field
- Experience with ITSM platforms such as ServiceNow, Jira, or Remedy
- CompTIA A+, Network+, or ITIL Foundation certification preferred or required
- Demonstrated ability to troubleshoot hardware, software, and network connectivity issues
- Strong written and verbal communication skills for end-user and stakeholder interaction
- Familiarity with Active Directory, Microsoft 365, and remote support tools
Support Analyst Jobs in Maryland: Frequently Asked Questions
How do you become a support analyst in Maryland?
Support analyst roles in Maryland do not require a state-issued license. Most employers expect a bachelor's degree in information technology, computer science, or a related field, though some accept an associate degree combined with relevant certifications. CompTIA A+, ITIL Foundation, and Microsoft certifications carry the most weight with Maryland employers, particularly federal contractors and health systems that require demonstrated technical credentials before hiring.
Which companies hire support analysts in Maryland?
Maryland support analyst roles are posted by People, Technology & Processes, B&A, and Cherokee Federal and others right now, based on current listings on Migrate Mate as of August 2026. Maryland's concentration of federal agencies, defense contractors, and large health systems means hiring tends to cluster around organizations with large, distributed workforces requiring ongoing technical support.
Which Maryland cities have the most support analyst jobs?
Aberdeen Proving Ground, Bethesda, and Suitland account for the largest share of support analyst openings in Maryland. Baltimore leads because of its dense concentration of health systems, universities, and financial institutions, while the D.C.-adjacent suburban corridors around Bethesda, Rockville, and Columbia are driven by federal agencies and the contractors that support them.
Are there remote support analyst jobs in Maryland?
Yes, and more than most fields, since a significant portion of support analyst work involves ticketing systems, remote desktop tools, and communication platforms that function fully off-site. About 43% of support analyst openings tied to Maryland are remote or hybrid as of August 2026, reflecting how broadly the role has shifted away from on-site requirements. Application support and service desk functions tend to have the highest remote availability.
How can I get hired as a support analyst in Maryland with little or no experience?
The most realistic entry path is a tier-one help desk or desktop support role at one of Maryland's large health systems or federal contractors, many of which run structured onboarding programs for early-career hires. Johns Hopkins, University of Maryland Medical System, and major contractors like SAIC and CACI regularly hire junior analysts from adjacent roles such as customer service, lab technician, or administrative coordinator. Earning a CompTIA A+ or ITIL Foundation certification before applying gives candidates a concrete advantage over others without prior support experience.
Where can I find and apply to support analyst jobs in Maryland?
You can find and apply to support analyst jobs in Maryland on Migrate Mate, which lists current Maryland openings. Search the roles available, find the ones that match your background and location, and apply directly to whichever positions fit.
See All 27 Support Analyst Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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