Customer Relations Representative Jobs in Maryland
Customer Relations Representative jobs in Maryland are open across Timonium, Baltimore, and Bel Air and other Maryland metros, with employers like State Farm and Sheppard Pratt hiring at every experience level. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 21+ Customer Relations Representative jobs
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Free food & snacks
- Opportunity for advancement
- Training & development
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health tax free reimbursement benefits
- Growth potential/opportunities for advancement within my agency
ROLE DESCRIPTION:
As Customer Relations Representative - State Farm Agent Team Member with Gabrielle Brennan - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Gabrielle Brennan - State Farm Agent is eager to bring aboard your collaborative presence.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate and sell customers insurance products and services.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
Bilingual in Spanish required
Benefits:
- Bonus based on performance
- Competitive salary
- Paid time off
- Free food & snacks
- Opportunity for advancement
- Training & development
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health tax free reimbursement benefits
- Growth potential/opportunities for advancement within my agency
ROLE DESCRIPTION:
As Customer Relations Representative - State Farm Agent Team Member with Gabrielle Brennan - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Gabrielle Brennan - State Farm Agent is eager to bring aboard your collaborative presence.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate and sell customers insurance products and services.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
Bilingual in Spanish required
See All 21 Customer Relations Representative Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find JobsCustomer Relations Representative Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Customer Relations Representative Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- State Farm19
- Sheppard Pratt2
Top Industries Hiring
- Insurance19
- Healthcare & Medical Services2
- Banking & Financial Services1
- Non-Profit & Social Services1
What Maryland Employers Look For
The qualifications that appear most often in customer relations representative jobs across Maryland.
- 1-3 years of customer service or client-facing experience in a professional setting
- Proficiency with CRM platforms such as Salesforce, Zendesk, or Microsoft Dynamics
- Strong verbal and written communication skills across phone, email, and chat
- Ability to de-escalate complaints and resolve issues within defined service-level agreements
- High school diploma or equivalent required, associate or bachelor's degree often preferred
- Familiarity with company products, services, or industry-specific compliance requirements
Customer Relations Representative Jobs in Maryland: Frequently Asked Questions
How many customer relations representative jobs are there in Maryland?
There are 21+ customer relations representative openings in Maryland on Migrate Mate as of June 2026, with the most roles in Timonium, Baltimore, and Bel Air. New positions post regularly as employers across Maryland hire.
How much do customer relations representatives make in Maryland?
Customer relations representatives in Maryland earn a median of about $42,830 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $32,600 for the lowest 10% to over $64,000 for the top 10%. Pay rises with experience, specialty, and employer.
Which Maryland cities have the most customer relations representative jobs?
Timonium, Baltimore, and Bel Air have the most customer relations representative openings in Maryland right now, with additional roles spread across smaller metros statewide.
Which companies hire customer relations representatives in Maryland?
Employers hiring customer relations representatives in Maryland include State Farm and Sheppard Pratt, based on current listings on Migrate Mate as of June 2026.
Are there remote customer relations representative jobs in Maryland?
Yes. About 14% of customer relations representative openings tied to Maryland are remote or hybrid as of June 2026. The rest are on-site roles based in Maryland metros.
How do I apply for customer relations representative jobs in Maryland?
You can apply to customer relations representative jobs in Maryland directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Maryland location, then apply to each one that fits.
See All 21 Customer Relations Representative Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Jobs