Customer Success Manager Jobs in Maryland
Customer Success Manager jobs in Maryland concentrate heavily in cybersecurity, federal IT contracting, health technology, and SaaS, with the state ranking among the most active markets on the East Coast for the role. Most openings cluster in the Baltimore metro, the Washington D.C. suburbs of Montgomery and Prince George's counties, and Annapolis, where employers like Leidos, CareFirst BlueCross BlueShield, and Tenable have lasting hiring footprints. Demand is strongest for customer success managers with experience in enterprise software, government-adjacent tech accounts, and healthcare platforms. Find a role that fits below and apply directly.
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Showing 5 of 16+ Customer Success Manager jobs
$50k Salary Plus Fuel/Cell Allowance AND Commission Opportunities ($3-$5k annually)
We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you!
Coverall offers everything you need to succeed:
- Competitive base salary
- Annual raise program
- Fuel / cell phone allowance
- Commission incentive program (approximately $3-$5k annually)
- Industry leading training
- Work-life balance
- Fun office culture
- Top notch company paid benefits including medical, dental, vision, and matching 401k
- Career advancement opportunities - we love to promote from within!
- Paid holidays as well as paid personal/sick/vacation time.
- Annual Tropical Trip for Top Performers!
Responsibilities:
- Ongoing communication to our existing customers, and documentation of calls
- New customer set-up
- Field and classroom training to our new and existing franchise base
- Providing quotes to customers for additional services
- Periodically loading equipment onto trucks
Qualifications:
- Account management preferred but not required
- Exceptional written and verbal communication skills
- Strong training skills
- Exceptional problem solving and time management abilities
- Proficiency with Microsoft Office Suite and Outlook
- Must be able to lift 50-75 pounds
- Valid driver's license and reliable transportation
Come work for an international leader in the $89+ billion-dollar janitorial services industry. A leading Franchisor in Commercial Cleaning Services for over 35 years, Coverall continues to be named a top Entrepreneur Franchise 500 company. Every customer is paired with a Coverall Franchisee, so you can feel good about helping small business owners in your community! As one of the largest janitorial service companies in the country, Coverall experiences exceptional growth year over year, and we?d love to speak with you about joining our team!
$50k Salary Plus Fuel/Cell Allowance AND Commission Opportunities ($3-$5k annually)
We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you!
Coverall offers everything you need to succeed:
- Competitive base salary
- Annual raise program
- Fuel / cell phone allowance
- Commission incentive program (approximately $3-$5k annually)
- Industry leading training
- Work-life balance
- Fun office culture
- Top notch company paid benefits including medical, dental, vision, and matching 401k
- Career advancement opportunities - we love to promote from within!
- Paid holidays as well as paid personal/sick/vacation time.
- Annual Tropical Trip for Top Performers!
Responsibilities:
- Ongoing communication to our existing customers, and documentation of calls
- New customer set-up
- Field and classroom training to our new and existing franchise base
- Providing quotes to customers for additional services
- Periodically loading equipment onto trucks
Qualifications:
- Account management preferred but not required
- Exceptional written and verbal communication skills
- Strong training skills
- Exceptional problem solving and time management abilities
- Proficiency with Microsoft Office Suite and Outlook
- Must be able to lift 50-75 pounds
- Valid driver's license and reliable transportation
Come work for an international leader in the $89+ billion-dollar janitorial services industry. A leading Franchisor in Commercial Cleaning Services for over 35 years, Coverall continues to be named a top Entrepreneur Franchise 500 company. Every customer is paired with a Coverall Franchisee, so you can feel good about helping small business owners in your community! As one of the largest janitorial service companies in the country, Coverall experiences exceptional growth year over year, and we?d love to speak with you about joining our team!
See All 16 Customer Success Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Customer Success Manager JobsCustomer Success Manager Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Customer Success Manager Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
What Maryland Employers Look For
The qualifications that appear most often in customer success manager jobs across Maryland.
- Bachelor's degree in business, communications, or a related field
- Demonstrated experience managing a portfolio of B2B or enterprise accounts
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Ability to analyze customer health metrics and drive measurable retention outcomes
- Strong written and verbal communication skills for executive-level stakeholder engagement
- Familiarity with federal or government-sector client environments preferred for Maryland roles
Customer Success Manager Jobs in Maryland: Frequently Asked Questions
How do you become a customer success manager in Maryland?
Most customer success manager positions in Maryland require a bachelor's degree in business, communications, marketing, or a related field, along with hands-on account management or client-facing experience. Maryland does not issue a state license for this role. In the state's dominant industries, particularly federal IT contracting and health technology, employers also look for familiarity with government procurement cycles or healthcare compliance, so building that domain knowledge early strengthens a candidate's path significantly.
Which companies hire customer success managers in Maryland?
Employers hiring customer success managers in Maryland right now include Nayax, CPower, and Aramark, based on current listings on Migrate Mate as of August 2026. Maryland's dense concentration of federal contractors, health insurers, and cybersecurity firms means the hiring base here skews toward enterprise and government-adjacent accounts.
Which Maryland cities have the most customer success manager jobs?
Rockville, Baltimore, and Bethesda have the most customer success manager openings in Maryland. Baltimore leads because of its large health system and financial services presence, while the D.C.-adjacent Montgomery County corridor draws heavy hiring from federal IT contractors and SaaS companies that serve government clients, making those suburban hubs significant even if the city names are less prominent.
Are there remote customer success manager jobs in Maryland?
Yes, and more than most fields. Customer success management is fundamentally a desk-based, relationship and data role, which makes it well suited to remote and hybrid arrangements. About 89% of customer success manager openings tied to Maryland are remote or hybrid as of August 2026, reflecting how broadly employers have accepted distributed work for this function. Fully remote openings are especially common in SaaS and health technology, the two largest sectors hiring in the state.
How can I get hired as a customer success manager in Maryland with little or no experience?
The most realistic entry path is moving laterally from a customer-facing role such as account coordinator, technical support specialist, or sales development representative into an associate customer success position. Large Maryland employers in health technology and federal IT, including organizations like CareFirst and Leidos, periodically hire associate or junior customer success roles that emphasize coachability over a long resume. Building proficiency in a CRM platform and earning a vendor certification, such as a Salesforce Administrator credential, gives candidates a measurable edge when competing for those entry-level openings.
Where can I find and apply to customer success manager jobs in Maryland?
You can find and apply to customer success manager jobs in Maryland on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and preferred location, and apply directly through each listing.
See All 16 Customer Success Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Customer Success Manager Jobs