Client Manager Jobs in Maryland
Client Manager jobs in Maryland are concentrated in Baltimore, Annapolis, and the Washington D.C. suburbs of Bethesda and Silver Spring, where healthcare, federal contracting, and financial services generate steady hiring at every level from account coordinator to senior client manager. Large employers with lasting Maryland footprints, including T. Rowe Price, Leidos, and CareFirst BlueCross BlueShield, regularly seek client managers to oversee portfolios in benefits administration, government services, and managed care. Demand is particularly strong in healthcare account management, technology services, and financial advisory client relations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 34+ Client Manager jobs
INTRODUCTION
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
ROLE AND RESPONSIBILITIES
As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will work with our sales team to ensure client satisfaction. We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth in our client relationships.
You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates.
Utilizing Gallagher’s resources and tools, you will create effective client deliverables.
You support the employee benefits Client Service Cycle to ensure a seamless renewal process. We measure success based on retention and our renewal target is 95%.
You will resolve service-related issues independently but know when to raise concerns to more experienced client service team members.
Prepare RFP’s, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations.
You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.).
Guide and support new hires and account associates.
Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes.
We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way.
BASIC QUALIFICATIONS
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
PREFERRED QUALIFICATIONS
Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
OTHER SKILLS
You possess strong communication skills that will allow you to build professional relationships with both internal and external partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
Adaptable and remain composed in an environment that requires balancing multiple priorities in any given day.
You actively seek to develop your professional skills and improve efficiency.
You are innovative and rarely satisfied with the status quo! You love to generate new and practical ideas and aim to continuously improve.
A desire to learn Gallagher’s tools, systems, and shared resources.
We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
INTRODUCTION
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
ROLE AND RESPONSIBILITIES
As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will work with our sales team to ensure client satisfaction. We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth in our client relationships.
You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates.
Utilizing Gallagher’s resources and tools, you will create effective client deliverables.
You support the employee benefits Client Service Cycle to ensure a seamless renewal process. We measure success based on retention and our renewal target is 95%.
You will resolve service-related issues independently but know when to raise concerns to more experienced client service team members.
Prepare RFP’s, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations.
You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.).
Guide and support new hires and account associates.
Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes.
We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way.
BASIC QUALIFICATIONS
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
PREFERRED QUALIFICATIONS
Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
OTHER SKILLS
You possess strong communication skills that will allow you to build professional relationships with both internal and external partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
Adaptable and remain composed in an environment that requires balancing multiple priorities in any given day.
You actively seek to develop your professional skills and improve efficiency.
You are innovative and rarely satisfied with the status quo! You love to generate new and practical ideas and aim to continuously improve.
A desire to learn Gallagher’s tools, systems, and shared resources.
We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
See All 34 Client Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Client Manager JobsClient Manager Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Client Manager Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Science & Research
- Technology & Software
- Consulting & Professional Services
What Maryland Employers Look For
The qualifications that appear most often in client manager jobs across Maryland.
- Bachelor's degree in business, marketing, communications, or a related field
- Three or more years of account or client relationship management experience
- Demonstrated ability to manage multiple client portfolios and meet retention goals
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for client-facing presentations and reporting
- Experience in Maryland's healthcare, government contracting, or financial services industries preferred
Client Manager Jobs in Maryland: Frequently Asked Questions
How do you become a client manager in Maryland?
Most client manager roles in Maryland require a bachelor's degree in business, communications, or a related field along with prior experience in account management, sales, or customer success. No state-issued license is required specifically for the client manager title in Maryland, but candidates pursuing roles in financial services may need FINRA registrations, and those in insurance client management often need a Maryland Insurance Producer license issued through the Maryland Insurance Administration.
Which companies hire client managers in Maryland?
Companies currently hiring client managers in Maryland include Gallagher, CohnReznick, and Thermo Fisher Scientific, per current listings on Migrate Mate as of September 2026. Maryland's concentration of healthcare payers, federal IT contractors, and financial services firms means client manager demand stays active well beyond seasonal peaks.
Which Maryland cities have the most client manager jobs?
Bethesda, Baltimore, and Columbia account for the largest share of client manager openings in Maryland. Baltimore drives volume through its healthcare systems and financial institutions, while the D.C. suburb corridor of Bethesda, Rockville, and Silver Spring reflects the dense presence of federal contractors, consulting firms, and managed-care organizations that rely heavily on client-facing account teams.
Are there remote client manager jobs in Maryland?
Yes, and more than many client-facing roles, since client management in technology services and financial accounts often relies on video calls and digital collaboration tools rather than on-site presence. About 64% of client manager openings tied to Maryland are remote or hybrid as of September 2026, reflecting employer flexibility built in since the pandemic. Roles tied to healthcare plan administration or government contracts tend to require more in-person time than tech or SaaS client management positions.
How can I get hired as a client manager in Maryland with little or no experience?
The most realistic entry path is through a customer success associate, account coordinator, or sales development role at one of Maryland's large employers in healthcare, IT services, or financial services. Organizations like CareFirst BlueCross BlueShield and Leidos hire for client support and account administration roles that feed into client manager tracks. Earning a Maryland Insurance Producer license or completing a Salesforce certification strengthens your candidacy significantly, and lateral moves from roles in benefits administration, project coordination, or inside sales are common stepping stones Maryland hiring managers recognize.
Where can I find and apply to client manager jobs in Maryland?
You can find and apply to client manager jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries including healthcare, federal contracting, and financial services. Search the roles that fit your experience level and specialization, then apply directly to the ones that match your background.
See All 34 Client Manager Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Client Manager Jobs