Field Support Specialist Jobs in Maryland

INTRODUCTION

As a global leader in commercial solutions, IQVIA is uniquely positioned to deliver results both nationally and internationally. Our teams partner with biopharma companies to bring essential medicines to the people who need them most. We empower our clients with insights and access to their markets, helping them demonstrate the value of their products to payers, physicians, and patients alike.

A core part of our mission includes serving as the sales force for biopharma or providing nurse educators who support patients and prescribers. With the right experience, you can help bring medical innovations to life in real-world settings.

We’re excited to announce an opportunity to join our team of over 10,000 field professionals worldwide—we’re currently hiring a Nurse Educator to support our pharmaceutical and biotech clients.

Nurse Educator

At the heart of our business strategies is a commitment to patients. The Nurse Educator Program is a patient-centered, educational initiative designed to support individuals living with chronic conditions who have been prescribed specific therapies. Nurse Educators play a vital role in helping patients understand their treatment, manage their condition, and access relevant resources related to their prescribed medication.

This role involves one-on-one engagement with patients through various channels, including in-person visits, phone calls, video conferencing, email, and SMS—always in strict alignment with program guidelines. Please note: this is an educational role only. Nurse Educators do not provide clinical care or medical advice.

ROLE OVERVIEW: Nurse Educator

As a Nurse Educator, you will play a key role in supporting patients by connecting them with program-approved resources and delivering personalized education on chronic disease management and prescribed therapies. This role is designed to empower patients, promote treatment adherence, and encourage meaningful dialogue with healthcare providers.

Key Responsibilities

• Facilitate connections between patients and approved educational resources.
• Deliver direct, disease-specific education and training related to prescribed medications.
• Support multiple disease states and therapies as needed.
• Promote behavioral change through patient-centered education to improve treatment adherence.
• Encourage effective communication between patients and their healthcare providers.

QUALIFICATIONS

• Bachelor’s degree and/or BSN preferred.
• Active RN license in state of residence; compact multi-state license preferred where applicable.
• Nursing license must be current and in good standing.
• Minimum of 5 years of clinical experience in healthcare (hospital, home health, pharmaceutical, or biotech settings).
• Prior experience as a nurse educator is preferred.
• Bilingual in English and Spanish is a plus.
• Valid driver’s license required.
• Must reside within the designated territory.
• Experience in direct patient interaction with a focus on adherence and persistence.
• Strong understanding of clinical data and pharmacology.
• Excellent time management, planning, and multitasking skills.
• Effective presentation and motivational skills; strong interpersonal and communication abilities.
• Ability to work independently and cross-functionally.
• Dedicated home workspace required.
• Adaptability to changing responsibilities and environments.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and iPad technology.
• Flexibility to work evenings and weekends as needed.
• Willingness to travel up to 60–70%.
• Compliance with client vaccination requirements may be necessary.

COMPENSATION

• Competitive annual salary
• Car allowance
• Bonus eligibility

LOCATION

Gaithersburg, United States of America | Full time | Field-based | R1553259

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $95,000-$105,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.