Field Support Specialist Jobs in Maryland
Field Support Specialist jobs in Maryland concentrate in defense and government contracting, cybersecurity, healthcare IT, and telecommunications, with demand at every level from entry-level technicians to senior field engineers. The heaviest hiring is in and around Baltimore, Bethesda, and the greater Washington suburbs, where employers like Leidos, Northrop Grumman, and SAIC maintain large operational footprints. The most in-demand specialties are network infrastructure support, biomedical equipment servicing, and IT field operations tied to federal and state agency contracts. Scan the live roles below and apply to whichever ones fit.
Find Field Support Specialist JobsOverview
Showing 5 of 11+ Field Support Specialist jobs
$25.10 to $32.31 per hour
With a career at HMSHost, you really benefit! We Offer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
- Benefits may vary by position so ask your recruiter for details.
Purpose:
The Field Support Specialist is responsible for providing assistance with inquiries via the HRMS Help Desk regarding data processing policies and procedures; and performing all other responsibilities as directed by the business or as assigned by management. This is a nonexempt position and typically reports to the Manager Garnishment and Field Support.
Essential Functions:
- Assists with training HR field reps on proper policy and procedure
- Responds appropriately to all phone inquiries made via the HRMS Help Desk in a timely and
- professional manner; directs issues to the appropriate resources as needed
- Performs other duties such as reproducing W2 duplicate requests, address changes for terminated associates, and backup responsibilities to other team members
- Assists with garnishment inquiries and research
Minimum Qualifications, Knowledge, Skills, and Work Environment:
- Associate’s degree preferred
- Requires 1-3 years of customer service experience in a high-volume environment
- Requires knowledge of general HR policies and procedures
- Requires demonstrated attention to detail skills
- Requires excellent oral, written and interpersonal skills
- Requires the ability to maintain information in confidence
- Location: This role is located at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
About HMSHost
We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.
Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!
Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!
$25.10 to $32.31 per hour
With a career at HMSHost, you really benefit! We Offer
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
- Benefits may vary by position so ask your recruiter for details.
Purpose:
The Field Support Specialist is responsible for providing assistance with inquiries via the HRMS Help Desk regarding data processing policies and procedures; and performing all other responsibilities as directed by the business or as assigned by management. This is a nonexempt position and typically reports to the Manager Garnishment and Field Support.
Essential Functions:
- Assists with training HR field reps on proper policy and procedure
- Responds appropriately to all phone inquiries made via the HRMS Help Desk in a timely and
- professional manner; directs issues to the appropriate resources as needed
- Performs other duties such as reproducing W2 duplicate requests, address changes for terminated associates, and backup responsibilities to other team members
- Assists with garnishment inquiries and research
Minimum Qualifications, Knowledge, Skills, and Work Environment:
- Associate’s degree preferred
- Requires 1-3 years of customer service experience in a high-volume environment
- Requires knowledge of general HR policies and procedures
- Requires demonstrated attention to detail skills
- Requires excellent oral, written and interpersonal skills
- Requires the ability to maintain information in confidence
- Location: This role is located at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
About HMSHost
We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.
Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!
Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!
See All 11 Field Support Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Field Support Specialist JobsField Support Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Field Support Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in field support specialist jobs across Maryland.
- CompTIA A+ or Network+ certification recognized by Maryland federal contractors
- Associate or bachelor's degree in information technology, electronics, or a related field
- Two or more years of hands-on field support or field service technician experience
- Valid driver's license and reliable transportation for regional site visits
- Ability to obtain a federal security clearance for government contract roles
- Proficiency with ticketing systems, remote diagnostic tools, and hardware repair
Field Support Specialist Jobs in Maryland: Frequently Asked Questions
How do you become a field support specialist in Maryland?
Most Maryland employers expect at minimum an associate degree in information technology, electronics, or a related technical field, combined with a vendor certification such as CompTIA A+ or Network+. Maryland does not issue a state license specific to field support work, but candidates pursuing roles tied to federal agencies or defense contractors in the Baltimore-Washington corridor typically need to qualify for a security clearance, which requires clean background and financial history. Building hands-on experience through a help desk, field technician, or IT support role is the most reliable path into the specialty.
Which companies hire field support specialists in Maryland?
Employers hiring field support specialists in Maryland right now include Quevera, CENCORE, and Flash Technology Group, based on current listings on Migrate Mate as of November 2026. Maryland's concentration of defense contractors, federal health agencies, and large hospital systems means consistent openings exist across both private sector and government-adjacent organizations throughout the state.
Which Maryland cities have the most field support specialist jobs?
The cities with the most field support specialist openings in Maryland are Columbia, Annapolis Junction, and Fort Meade. Baltimore drives volume through its hospital systems, utilities, and corporate headquarters, while the Bethesda and Silver Spring corridor sees strong demand from federal agencies, defense contractors, and biomedical companies clustered near the National Institutes of Health and the broader Washington metro.
Are there remote field support specialist jobs in Maryland?
Yes, but they're rare. Field support work is largely hands-on and site-dependent, so most roles require physical presence at client locations, data centers, or facilities. About 0% of field support specialist openings tied to Maryland are remote or hybrid as of November 2026, and those positions tend to focus on tier-one help desk coordination, remote diagnostics, or project management rather than on-site hardware and infrastructure work.
How can I get hired as a field support specialist in Maryland with little or no experience?
The most realistic entry path is landing a help desk or IT support associate role first, then transitioning into field work once you have hands-on exposure. Large Maryland employers like Leidos and Northrop Grumman run associate-level programs and entry contracts that bring on candidates with certifications but limited field history. Earning a CompTIA A+ before applying gives you a meaningful edge, and biomedical equipment companies based in the Baltimore area regularly hire entry-level field service associates who train on the job alongside senior technicians.
Where can I find and apply to field support specialist jobs in Maryland?
You can find and apply to field support specialist jobs in Maryland on Migrate Mate, which lists current Maryland openings across industries and experience levels. Search the available roles, find the ones that match your background and location, and apply directly through the listings.
See All 11 Field Support Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Field Support Specialist Jobs