Customer Success Representative Jobs in Maryland
Customer Success Representative jobs in Maryland are open across Baltimore, Annapolis, and Boonsboro and other Maryland metros, with employers like AbbVie, Sheppard Pratt, and UniFirst hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 12+ Customer Success Representative jobs
Help Eastland Food Shape the Future of Asian Cuisine in the US
About the Opportunity
2026 marks a landmark year for Eastland Food Corporation: our 45th anniversary. For over four decades, we have been the bridge between the best flavors of Asia and the American table. Today, Asian cuisine is the fastest-growing food segment in the United States, and we are right at the center of that growth.
We are looking for a seasoned, food-passionate Sales Director to join our leadership team. This is a role for someone who loves the strategy of big-box retail as much as the relationships of the independent grocery world. If you want to lead a dedicated sales force and represent brands that people truly love, we want to hear from you.
Brands You Know and Trust
You won't just be selling "products": you will be representing the gold standard of Asian food and kitchenware. Our portfolio includes iconic names found in kitchens and restaurants across the country:
- The Essentials: Asian Best rice, Maesri curry, and LKK sauces.
- The Fan Favorites: Indomie noodles, Kopiko coffee candy, and BoBo fish balls.
- The Quality Standards: Tiger rice cookers and TableMark takoyaki.
Where We Move Product
Our reach is vast and growing. While we remain the primary partner for independent Asian supermarkets, our products have successfully transitioned into the mainstream. You will see Eastland brands on the shelves of Costco, Walmart, and Whole Foods, as well as in the professional kitchens of top restaurants nationwide.
Your Role and Impact
As a Sales Representative at Eastland Food Corporation, you will be responsible for managing and growing relationships with our most important clients. Your core responsibilities include:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their needs.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Performs other related duties as assigned.
Why Join Us?
At Eastland, you get the best of both worlds: the security of a 45-year legacy and the excitement of a growing, modernizing organization. We are a family-founded company that values direct communication, hard work, and a shared love for great food.
Benefits:
- Health Insurance (medical, dental, and vision)
- 401(k) plan with company matching
- Paid Time Off (PTO) – 15 days per year, plus holidays
- Flexible Working Hours and the option to work remotely
- Professional Development opportunities (training, certifications, etc.)
- Employee Wellness Programs
Help Eastland Food Shape the Future of Asian Cuisine in the US
About the Opportunity
2026 marks a landmark year for Eastland Food Corporation: our 45th anniversary. For over four decades, we have been the bridge between the best flavors of Asia and the American table. Today, Asian cuisine is the fastest-growing food segment in the United States, and we are right at the center of that growth.
We are looking for a seasoned, food-passionate Sales Director to join our leadership team. This is a role for someone who loves the strategy of big-box retail as much as the relationships of the independent grocery world. If you want to lead a dedicated sales force and represent brands that people truly love, we want to hear from you.
Brands You Know and Trust
You won't just be selling "products": you will be representing the gold standard of Asian food and kitchenware. Our portfolio includes iconic names found in kitchens and restaurants across the country:
- The Essentials: Asian Best rice, Maesri curry, and LKK sauces.
- The Fan Favorites: Indomie noodles, Kopiko coffee candy, and BoBo fish balls.
- The Quality Standards: Tiger rice cookers and TableMark takoyaki.
Where We Move Product
Our reach is vast and growing. While we remain the primary partner for independent Asian supermarkets, our products have successfully transitioned into the mainstream. You will see Eastland brands on the shelves of Costco, Walmart, and Whole Foods, as well as in the professional kitchens of top restaurants nationwide.
Your Role and Impact
As a Sales Representative at Eastland Food Corporation, you will be responsible for managing and growing relationships with our most important clients. Your core responsibilities include:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their needs.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Performs other related duties as assigned.
Why Join Us?
At Eastland, you get the best of both worlds: the security of a 45-year legacy and the excitement of a growing, modernizing organization. We are a family-founded company that values direct communication, hard work, and a shared love for great food.
Benefits:
- Health Insurance (medical, dental, and vision)
- 401(k) plan with company matching
- Paid Time Off (PTO) – 15 days per year, plus holidays
- Flexible Working Hours and the option to work remotely
- Professional Development opportunities (training, certifications, etc.)
- Employee Wellness Programs
See All 12 Customer Success Representative Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Customer Success Representative Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
- AbbVie2
- Sheppard Pratt2
- UniFirst2
- Aggreko1
- Eastland Food1
Top Industries Hiring
- Healthcare & Medical Services3
- Biotechnology & Pharmaceuticals2
- Distribution & Wholesale2
- Agriculture & Farming1
- Consulting & Professional Services1
What Maryland Employers Look For
The qualifications that appear most often in customer success representative jobs across Maryland.
- Two or more years of experience in customer success, account management, or a client-facing support role
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight for managing customer health and activity
- Demonstrated ability to own a book of accounts and drive retention, renewal, and expansion outcomes
- Strong written and verbal communication skills for executive-level interactions and cross-functional collaboration
- Familiarity with customer success metrics including NRR, churn rate, CSAT, and time-to-value
- Bachelor's degree in business, communications, or a related field, or equivalent professional experience
Customer Success Representative Jobs in Maryland: Frequently Asked Questions
How many customer success representative jobs are there in Maryland?
There are 12+ customer success representative openings in Maryland on Migrate Mate as of June 2026, with the most roles in Baltimore, Annapolis, and Boonsboro. New positions post regularly as employers across Maryland hire.
How much do customer success representatives make in Maryland?
Customer success representatives in Maryland earn a median of about $42,830 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $32,600 for the lowest 10% to over $64,000 for the top 10%. Pay rises with experience, specialty, and employer.
Which Maryland cities have the most customer success representative jobs?
Baltimore, Annapolis, and Boonsboro have the most customer success representative openings in Maryland right now, with additional roles spread across smaller metros statewide.
Which companies hire customer success representatives in Maryland?
Employers hiring customer success representatives in Maryland include AbbVie, Sheppard Pratt, and UniFirst, based on current listings on Migrate Mate as of June 2026.
Are there remote customer success representative jobs in Maryland?
Yes. About 33% of customer success representative openings tied to Maryland are remote or hybrid as of June 2026. The rest are on-site roles based in Maryland metros.
How do I apply for customer success representative jobs in Maryland?
You can apply to customer success representative jobs in Maryland directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Maryland location, then apply to each one that fits.
See All 12 Customer Success Representative Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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